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Skycity Hotel

Corner Victoria & Federal Streets, Auckland City Center, Auckland, New Zealand (Show on map)

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Hotel Area: Auckland City Center Number of Rooms: 323
Free Wi-Fi

Recent customer reviews

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Fantastic

8.6

based on
569 reviews

Value for Money
8.3
Location
9.4
Staff Performance
8.8
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.5
Food/Dining
8.0
All reviews (569)
Lyn C. Groups New Zealand, June 30, 2012
great value for money

nice rooms comfortable beds perfect when attending convention centre
8
My girlfirend and I were attending a ball at the convention centre and was excellent no stress way to attend. Two big queen size beds. Our shower did spray water all over the floor but I guess unless someone tells them they dont know. Great selection for breakfast including squid would you believe.
Hotel Feature Tip: There appeared to be some rooms that had outside balconies with table and chairs not quite sure what they cost but would be good for smokers.
Mary P. Families with older children New Zealand, June 30, 2012
Great location and helpful

ideal local, entertainment
9.7
The location of Skycity Hotel is very handy to shopping, food and entertainment. Furthermore having a casino within the hotel is great.
Hotel Feature Tip: Skydiving Casino
Richard B. Business travelers United Kingdom, June 29, 2012
great hotel great service

nice easy parking spacious room lovely and clean
10
enjoyed my stay found the room to be large and very clean friendly staff
Gordon T. Couples New Zealand, June 29, 2012
Great location

Friendly staff
9
Good price for room, no complaints this time except the sky channels have 4 sport channels and 1 movie channel.
Restaurant Tip: Some excellent little restaurants nearby in Victoria street, we can recommend the Turkish restaurant and the Mexican, both were very busy even mid week but it doesn't take long to get a table if there are only two people.
Donna F. Couples New Zealand, June 28, 2012
Absolutely great service, lovely clean room

Loved that the location is central to all means of shopping, public transport and food facilities.
10
Room was clean, and comfortable. Staff were pleasant and willing to help. Living in Australia, the customer service comparison was amazing. Staff looked as though they actually wanted to be at work. Was a great change to what we are used to. Will definately be coming back.
Hotel Feature Tip: Be sure to use East Spa retreat. It was our highlight and amazing. Just what we needed
Lorraine L. Couples New Zealand, June 27, 2012
Great location in the heart of city.

Huge bed.
8.3
We love staying at skycity,we always stay here when we go to auckland.Skycity is in the heart of the city and very comfortable and quiet,room are good size and the beds are huge and comfy.
Hery Y. Couples Australia, June 25, 2012
Refurbished room, Large Bed, Great location

Casino, Auckland Tower, Right in the middle of the city
9.3
This hotel is conveniently located in the center of the city. The room is just recently refurbished. Very large room, with king bed.
Nightlife Tip: Casino
Tania M. Families with older children New Zealand, June 24, 2012
Great Location and plenty to do

restaurant&casino
10
we stay there about 2 times a year. we love this hotel. can't wait until next time. my daughter had her 21st dinner at the fortuna restaurant. then we went and played carribean stud poka. came away on top after a couple of hours. would highly recommend.
Restaurant Tip: Good for young and old alike. Lovely food and plenty at the buffet. Breakfast was amazing.
Pamela L. Couples New Zealand, June 24, 2012
Lovely hotel and service with a smile

Front desk staff, and comfy bed
9
Awesoem night, treated with respect, clean room, although bathroom needed a bit more cleaning.
Alan C. Couples New Zealand, June 24, 2012
hotel was OK but read below

heaps of off street parking in casino car park
6
Our recent stay 23/6/2012 My wife and I do not stay away from home all that often and when we do travel we normally stay with friends or family Our check in experience was Ok but when told there was a $500.00 deposit required because my Visa card is a debt card not a true credit card knocked me a bit. We were allocated H1 room 140. The room was well laid out with the necessities comfortable beds etc. It did lack conventional light switches which had us confused for some time. I located the switch for the lamp at the far end of the room so that was a success. The main lights had me well and truly bet for a good fifteen minutes. I did finally figure out that the electronic key card was the main “light switch card” as well. We also had a problem locating the switches for the lamps over the beds. These we found Sunday morning. They had been hidden behind the pillows. ( Perhaps a bit more information and communication from your front desk staff could help alleviate this for non seasoned travellers) Another little grip is the amount sugar left in the room. Yes some people can get away with one or two teaspoons of sugar per cup of tea or coffee but some also like three or four tea spoons of sugar I also noticed with some disgust the bathroom was NOT up to scratch. The glass shower panel was covered in soap scum, the toilet seat looked like the outer covering was peeling off and the toilet roll holder didn't look like it had been wiped for weeks. YUCK. I appreciate that the room we had was at the lower end of rates scale but surely the bathroom should be clean

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