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Recent customer comments

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Excellent



based on 1088 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 7.7

Leona N.
Australia
April 22, 2014
Comfortable
Easy access to the intercity buses
Staff was really good especially concierge as he helped us to the intercity bus. Original room was horrible on the 1st floor. It looked onto a building and a roof, very dark and dingy. I paid an extra $70 to be upgraded to the 4th floor. This was a nicer room but the shower was too close to the wall unless you used the manual hose. Apart from that a very comfortable room on the 4th floor.

Alan T.
New Zealand
April 15, 2014
An average experience for a supposed flagshiphotel
Staff, view, location
Confusing layout of carpark. Misplaced car. Nobody told us to pay for parking at reception, almost missed flight

Bruce K.
New Zealand
April 14, 2014
Mid-week wekend
Location, Parking, Great room
We had our evening meal in the buffet restaurant and other meals at local ones on the waterfront. A really good room and handy to all we wanted to do.

PEACK L.
Malaysia
April 13, 2014
It is a great hotel
Locating, Cleanliness,Room Confort
was good stayed in skycity hotel

audrey M.
New Zealand
April 10, 2014
very expensive have travelled extensively all over
Friendly room staff lovely ladies
was okay but I would not stay again too overated

Pauleen A.
New Zealand
April 08, 2014
very happy
staff , clean, staff.
very, good.

Fiona P.
New Zealand
April 08, 2014
Really dissapointed deluxe room
East Day Spa, Location Food across road
No that nice. Paid for deluxe room advertised with bath but reception said only the lesser premier room has a bath. Asked if I could pay the difference and move to Sky City Grand but they said no as I had paid Agoda and it was too complicated. The hotel also shows an outdoor pool on anther website so when I asked to use the pool the laughed and said it was now the Horison club. Asked if I could use the pool at The Sky Grand even after spendingat the Sky Grand Spa. Still said no. Room service food revolting. Chicked spinach salad a cooked globby mess.Shrimp cocktail on wet lettuce sog to the side. Not even abit of lemon or parsley. Hotel smell constantly of asian buffet food. Not worth the money or time

Jenny L.
Australia
April 06, 2014
great location for short stay
great location, clean, spacious rooms
comfortable

charles L.
Canada
April 06, 2014
work travel
location, size, convenience
very nice. worth it. right in city center

Peter H.
United Kingdom
April 05, 2014
Party Central hotel
Location, cleanliness, staff
Walls are a little thinner than one would expect from this 4.5 star hotel, carpets are not the most appealing of colours and beds not as comfortable as you would expect from a premier hotel - don't expect a Queensize to be one bed as the 2 single mattresses will separate.