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Recent customer comments

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based on 1088 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 7.7

Melissa R.
December 24, 2013
A great place for seeing the sights of Auckland
Proximity to tourist sights, great restaurants close by, connected to the sky tower.
It was a good hotel for its proximity to the city but the staff can be slow to react and the cleaning of the room is not brilliant (no refreshing of shampoo etc). Minor things really. There is a casino in the hotel so if you don't like lots of people coming in and out if a hotel who aren't guests then this is not for you.

Joanne R.
New Zealand
December 24, 2013
service,nice room,value for money
enjoyed my stay, excellent all-round service for the time I stayed there.

Marsden M.
New Zealand
December 20, 2013
Not what I expected
To be honest not a lot
Reception never answered the phone, jade dragon restaurant was poor service.

Lesley B.
New Zealand
December 11, 2013
Easy access parking excellent handy to BCD
Parking,handy to BCD, friendly staff
Was disappointed with the view of the harbour, aside from that it was good!

wei L.
November 30, 2013
great stay
location casino casino
great stay, location, nice room, casino.

wei L.
November 30, 2013
great stay
location, casino, casino
great location, lots of car park (20d/day) nice room. casino downstairs.

Marcia K.
New Zealand
November 29, 2013
Had an absolutely fabulous time.
Most obliging staff, clean surroundings, great casino.
When and if I am travelling to Auckland I always stay at Sky City. It's safe, fun and the staff are just fantastic. They can't do enough to oblige. I love the Hotel.

Angela S.
New Zealand
November 23, 2013
Very central to lots of activities
location, quiet room, nice staff

Po L.
November 18, 2013
Comfortable, relaxing and enjoyment
Location, transport and free fast internet
It's a good standard hotel in the centre of the city. The size and the cleanliness of the room are up to 4 stars. The downside is if you have heavy load of luggage, you will have a bit of trouble to take the stairs from the hotel entrance to the reception. t

judith M.
November 14, 2013
Good place to stay in Auckland
location, buffet breakfast, large bed room
My husband and I stayed here for just 1 night and we thought it was a great place to spend a night and wished we had stayed longer. Lovely large bed room and easy access to the casino and restaurants in the casino as well as close by. Easy walk to Queen Street shops.