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Excellent 8.5
Based on 240 reviews

Recent customer comments

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based on 240 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.3
  • Location 8.2
  • Room Comfort/Standard 8.7
  • Staff Performance 8.8
  • Value for Money 8.1
  • Food/Dining 8.1

8 Yew C.
April 22, 2016
Functional hotel
Comfortable clean hotel . Friendly staff all round. Parking is a tad expensive.

9.2 Ramtin S.
April 19, 2016
Great hotel
This is a great hotel. Not very central for cafes and restaurants though.

8.4 Ee G.
April 16, 2016
Helpful staff
The hotel staff are polite and helpful. Highly recommended!

7.2 yunting R.
April 15, 2016
Generally satisfied
Located right at the CBD so it's very convenient. However, the decoration is a bit old. Maybe because it is said to be five stars, we were expecting more.

April 13, 2016
Gotta try
Try it

8 Gary M.
April 06, 2016
One night stay
Arrived late around 8pm and had to leave the next day at 5am to catch my flight. The staff were very helpful, professional and eager to help with any needs that I had. They arranged a shuttle bus for my early departure. My room was large and well appointed. It is more an old world feel, but done in a tasteful way. I did not have a chance to explore any other parts of the hotel. I did go out to the main street just around the corner from the hotel. There were quite a few homeless and the street was somewhat disheveled, but I guess you have this in all cities. It was not the nicest part of Auckland. My main reason for staying at the hotel was due to the Agoda reviews which it matched up to and to have a nice hotel to get a good nights sleep. I also got a very good price of $130US and this is quite cheap compared to hotels around the airport and in the city. It was good value for the money.

8.8 Yunyi W.
March 31, 2016
Nice stay
Every thing was good apart from the twin beds are abit small. And surcharge wasn't expected upon payment.

9 Yvonne L.
March 15, 2016
Good that they have free shuttle to city area
Service, Service, Service
Great time. Only thing is the lift is a bit slow.

7.3 desmon G.
March 07, 2016
enjoyable stay
fast internet, easy access and near main street
the stay was great, hotel is clean, nice staff.

7.2 Benjamin W.
March 03, 2016
Has seen better years
Nice hotel on the edge of the city, nice outdoor spa area. Staff were excellent and helpful. Shuttle service very useful. The room itself is dated, bathroom area has old wallpaper and shower, with old shower curtain (have not seen this for awhile). Although staff are great, the hotel is in need of refurbishment and does not compare to other Langham hotels.