| Not up to CP standards |
Guest Rating: 4 |
win M.
|
 United States
Couple
Date of Stay: 13 Oct 2009 |
| Value for Money: |
|
4/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
2/10 |
|
| Hotel Condition/Cleanliness: |
|
4/10 |
| Room Comfort/Standard: |
|
4/10 |
| Food/Dining: |
|
4/10 |
|
Bellman - excellent source of assistance and info.
Location - a plus and a minus. Located on Victoria Square, it is central. If you're not familiar with Christchurch, it can be difficult to locate and get to. The hotel has seen better days. It is very tired.
It is not at the same standard as other Crown Plazas we've stayed. We felt the hotel was overpriced. For a hotel of this caliber, the service and the quality were not what we had expected. We were starting off our holiday in NZ and wanted to stay at a top-notch site, but this missed the mark.
The customer is not a priority here - one example: I lost the pin # for the internet service provided in the business center after only using 10 minutes of a 30 minute service. When we inquired about trying to reinstate the minutes we were rebuffed. Even the manager on duty, when we appealed to her was not interested in appeasing a guest. While we were not speaking about a lot of money, it was the principle involved, and the lack of customer service.
Travel tip : Try Dux de Lux for a good meal.
|
| Christchurch elegant comfort |
Guest Rating: 10 |
alexandra H.
|
 United States of America
Couple
Date of Stay: 23 Oct 2008 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
Our "club" option offered very tasty snacks at cocktail hour. 24 hr beverages and delicious continental breakfast.
our room was comfortably expansive with luxurious towels and bedding. Nice in-room glasses for drinks and morning beverage also...mini bar with rrom to store own items.
excellent eating opportunities in hotel with friendly informative helpful staff encountered everywhere!
The internet is available in club lounge and found AFTER we has bought 24hr internet...would be nice to have hourly option in room.
We found it difficult to find the entrace into hotel as it is on the corner of a one-way system which we circumnavigated 3 times!. ...direction to hotel entrace would be useful maybe.
Sightseeing/Attractions Tip : everything down town Christchurch is within walking distance. Make sure to visit teh botanical gardens with free admission and a wonderful plce to stop for a cup of tea afterwards at the old house.
|
| Crowne Plaza stay |
Guest Rating: 8.3 |
emma H.
|
 Australia
Couple
Date of Stay: 02 Aug 2008 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
So central and convenient We didn't have enough time to enjoy the hotel This was so centrally located that it was easy to get to the Arts Centre, the central business district, shops and cafes and cute little pubs, perfect to get away from the chilly weather. The room was really comfortable and affordable for the quality.
Travel tip : There is a really cute German pub just across the Cathedral Sqaure which was great hot chips and aoli
|
| Crown Plaza - Christchurch |
Guest Rating: 10 |
amanda H.
|
United States of America
Couple
Date of Stay: 11 Jul 2008 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
Great location, best hotel in town, wonderful restaurants in the lobby. The rooms are a little generic. The Crown Plaza in Christchurch in nicest hotel in town. The location is great. The hotel is right beside a park which gives it a beautiful college campus feel to it. They also have great movies on demand, which you need because there is not much nightlife. The rooms very nice, but little generic. The lobby has a wonderful bar area.
Restaurant Tip : There is an excellent Bengali restaurant very close to the hotel called Nobanno. We went twice.
|
| Great Location & amenities |
Guest Rating: 9 |
joel K.
|
United States of America
Solo Traveler
Date of Stay: 07 May 2008 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
none
Sightseeing/Attractions Tip : take the Tranzalpine Train...a great experience
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