arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.6
Based on 329 reviews

Recent customer comments

Filter by traveler type

based on 329 reviews
  • Hotel Condition/Cleanliness 9.4
  • Facilities 8.2
  • Location 7.9
  • Room Comfort/Standard 9.1
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

Xiaoming Z.
April 26, 2016

Hong Kong
April 06, 2016
It is ok
Not good or bad

Winnie H.
Hong Kong
April 04, 2016
Quiet location for relaxation
If you prefer something far away from town, this is your choice. 20 minutes drive to town. The room is very nice, bathroom floor is heated. The room is spacious. Lovely hotel.

Timur A.
March 28, 2016
short stay
Far from town, need to get a boat or taxi. Rooms are big and clean but dark and private pool in an open area. Small fire place. Its a corporate type of hotel. Highlights are exceptional grill and great staff. Value for money is questionable.

March 25, 2016
Wonderful stay in Queenstown
Room is well appointed and clean. Hotel staff is very helpful, in particular, front desk Sadia and the waitress at Wakatipu Grill, Margaux, who made our stay at the Hilton a pleasure. The food at Wakatipu Grill is first class!

Mitsuo O.
March 15, 2016
Review for overall
Parking was available, closed to water, clean in new building
Reserved at room in new building, but actually changed to Building 3 ( old Double Tree ?) so called upgrade.

Phlip E.
March 14, 2016
Out of town Hilton
Bed very compy, lovely room , but do not like the BLACK interior/ decor .
Did not like the location. Too far from town,shopping and restaurants and cafes etc.

Fiona C.
March 12, 2016
not in time to clean the room
room comfortable clean pretty
all good

Noel L.
March 08, 2016
Beautiful room a few steps from the lake
The room was great. Lacking is the warmth of the staff as they seem to be quite uncaring. This includes all staff across the establishments in the hotel complex except for the lady bartender who was amazing. I think charging this much for a room (even one with a jacuzzi) was not value for money and as a Hilton could've done more for it's guests.

Hong Kong
March 07, 2016
A nice and comfortable hotel
Nice lake view. Fully equipped. Convenient
Mine is a family suite that equipped with all necessary utensils and cook set. Watertaxi pier ay an arm's length. Staff are nice and friendly.