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Excellent 8.4
Based on 287 reviews

Recent customer comments

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based on 287 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.8
  • Location 9.5
  • Room Comfort/Standard 8.5
  • Service 8.3
  • Value for Money 8.1
  • Food/Dining 7.4

Troy H.
October 01, 2015
My review
Location location location
Ok. Staff are unfriendly. Never greeted us, never smiling.

Hanna S.
September 23, 2015
A wonderful stay in a scenic location
Convenient location, friendly staff, large and comfortable room
We had a lovely stay here. The rooms were large and comfortable, and the hotel is in a very convenient location with a scenic view from the balcony. Staff were all very friendly and helpful. The hotel managed to provide the additional toiletries that I asked for, such as toothbrushes. Perhaps these could be provided in every hotel room as they are travel essentials. Also, please consider providing free unlimited wifi--many other hotels are already providing this. That would make my experience complete.

Linda L.
September 05, 2015
Great location
location, at the heart of Queenstown, friendly stuff and clean room

Stewart T.
New Zealand
August 29, 2015
Location, warmth & helpful staff
Very good.

Lawrence K.
United Kingdom
August 25, 2015
Comfy hotel in central location
Location, amenities and cosy rooms
Enjoyed our stay here. Great location next to the lake. Queenstown is small so easy to navigate. Friendly staff. Free wifi after signing up to Le Club membership. Rooms were of a good standard including amenities (good tea selection). Bathrooms a little basic for 4-star hotel, however, and cupboards were a bit small but manageable. Breakfast was fine.

Sean L.
August 07, 2015
Located nicely. Nice view.
Fantastic loved everything about it.

Andrew N.
August 04, 2015
Perfect location, big beds, clean, value for money
Location, big beds, value for money
We had the best time staying here, great location, close to the lakes, shops and everything.

Scott D.
July 19, 2015
Duncan Review
Location / Clean / Staff

Pech S.
June 30, 2015
Perfect experience in Queenstown
Clean, Perfect Location, Great View

Yoseva C.
June 21, 2015
Comfortable, good location, clean