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Excellent 8.4
Based on 282 reviews

Recent customer comments

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based on 282 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 9.5
  • Room Comfort/Standard 8.5
  • Staff Performance 8.3
  • Value for Money 8.1
  • Food/Dining 7.4

8.3 Stewart T.
New Zealand
August 29, 2015
Location, warmth & helpful staff
Very good.

7.7 Lawrence K.
United Kingdom
August 25, 2015
Comfy hotel in central location
Location, amenities and cosy rooms
Enjoyed our stay here. Great location next to the lake. Queenstown is small so easy to navigate. Friendly staff. Free wifi after signing up to Le Club membership. Rooms were of a good standard including amenities (good tea selection). Bathrooms a little basic for 4-star hotel, however, and cupboards were a bit small but manageable. Breakfast was fine.

9 Sean L.
August 07, 2015
Located nicely. Nice view.
Fantastic loved everything about it.

8.7 Andrew N.
August 04, 2015
Perfect location, big beds, clean, value for money
Location, big beds, value for money
We had the best time staying here, great location, close to the lakes, shops and everything.

8 Scott D.
July 19, 2015
Duncan Review
Location / Clean / Staff

10 Pech S.
June 30, 2015
Perfect experience in Queenstown
Clean, Perfect Location, Great View

10 Yoseva C.
June 21, 2015
Comfortable, good location, clean

9.7 Teo W.
June 17, 2015
Excellent Stay with perfect location
lakeside, cleanliness, helpful staff
Lake and town centre is few steps away from this hotel! Though we did not stay at a room with lakeside view, we are glad that we chose Novotel for our 4 nights stay in Queenstown. 5 mins walk to Ferg burger, 1 min to Cookie Bar and 10 mins to Gondola. Room is clean and the staffs are very friendly and informative, especially the Assistant Manager. We are so glad that we had you to serve us during the 4 nights stay.

8 Charles D.
June 15, 2015
Great location

7.7 Chris T.
June 14, 2015
location location location
Location is amazing!!!! The restaurant has good quality food.
Really enjoy staying here , Queenstown is expensive but the Novotel is a reasonable price for a top location. The bar is a little weirdly located but serves a purpose. Totally recommend this hotel. Rooms are definitely 4 star.