arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 8.0
Based on 250 reviews

Recent customer comments

Filter by traveler type
Very good



based on 250 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 8.7
  • Room Comfort/Standard 8.1
  • Service 7.7
  • Value for Money 8.4
  • Food/Dining 6.9

Alyona H.
United States
August 21, 2013
Clean,modern,value for money
Clean,mosern,value for money
New hotel: clean,modern, great lake-front location. Walking distance to CBD,restaurants,shopping,Polyneaisan Spa. Free use of Spa facilities at Novotel next door (same Co)

Moo T.
Malaysia
August 13, 2013
Clean Room
Location, Cleaniness, Friendly staff
Good value for money. Closed to major attractions.

Laura D.
United Kingdom
August 13, 2013
Fantastic value for money. Clean, comfortable room
Good location, 2 comfortable double beds. Fanatastic price!!
I was very impressed with the hotel -everything you would hope for but rarely get. I will be going back

Matthew P.
Indonesia
August 12, 2013
Great hotel in the city center
clean , aforrdable price and good location

Kuan C.
Malaysia
August 04, 2013
Normal Clean Hotel
Clean room, near to lakeside, Free parking
Not extremely good, just normal room and services. It is clear but small room, standard IBIS room. Need key to access to lift to lobby so it is better to check in at front door first and drive to basement car park if you drive. Within walking distance to lakeside so enjoy to walk around the Rotorua lake in the morning.

Paul A.
Australia
July 30, 2013
Comfortable stay in good location
Convient location, clean room, friendly staff
Our short stay was pleasant and comfortable, we would stay here again.

Barry D.
New Zealand
July 27, 2013
A nice, comfortable stay.
Clean room, comfortable bed, great location.
Excellent. We will definitely come back to stay again.

FAUZAN A.
Malaysia
July 25, 2013
Great clean hotel with very friendly front desk
Large bed, clean room, good ammenities
The hotel is near the lake Rotorua, There are a few restaurants and malls closeby to the hotel. In Rotorua you can smell sulphur wherever you go and at times the shower water smells very mild sulphur too.

Natalie P.
Australia
July 15, 2013
Great value
Value for money, quiet location, free parking
Great value for money, room was too small for the two double beds (only needed one) but very clean and modern. Staff were very friendly and attentive.

Phillipa H.
New Zealand
July 10, 2013
Value for money
Price, locality and staff
Great value,location was great. Down side no spa or hot pools,had 2 queen beds when we only needed 1 which left very little space in the room. Hair found in the fridge and another inbetween the facecloths.