Customer Support


If you need to amend, cancel or check the status of your booking, please click Manage My Booking.

If you would like to check rates or make a booking, click here to find our latest deals.

To find answers to most other questions about our site, check Agoda’s FAQs.

For other issues, please send us an email. Agoda will usually reply within 24 hours.


Call a Live Agent 24/7

If you need to speak with an Agoda Customer Support Specialist you will need to provide your Booking ID, which can be found on your hotel voucher (sent via email). Please dial the number below (international charges will apply):

+44 20 3027 7900