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About Palace Hotel Hakone


Situated on a secluded hill top, this resort is within walking distance of the cable car and has magnificent views of lake Ashi and Mount Fuji. Palace Hotel Hakone is a 50-minute scenic bus ride away from the JR Odawara train station in the Sengoku-hara mountains. It has very large rooms furnished with understated elegance and restaurants serving Japanese and French cuisine – all with panoramic views. Leisure facilities include a swimming pool, tennis courts, and beautiful hot spring Onsen bath. The hotel offers very good value in an upscale area of Japan. To continue with your reservation at Palace Hotel Hakone, please enter your arrival and departure date into our secure online form.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Fitness & recreation

  • sauna
  • massage
  • karaoke

Swimming & soaking

  • hot spring bath
  • outdoor pool

Land sports

  • golf course (on site)
  • tennis courts

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • bar
  • vending machine


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • luggage storage

On-site facilities

  • elevator
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • currency exchange

Payment types accepted for services

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Diners Club

Languages Spoken

  • English
  • Japanese
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Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 20 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: No
Number of Bars: 1
Number of Floors: 6
Number of Restaurants: 3
Number of Rooms : 97
Room Voltage: 100
Time to Airport (Minutes): 90
Year Hotel Built: 1960
Year Hotel Last Renovated: 1992
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Important notice

Due to recent volcanic incident at Owakudani, the Onsen hot spring water is currently not available and hotel operates its large public bath with regular water until further notice.
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.7
  • Location 7.7
  • Room Comfort/Standard 8.5
  • Service 8.3
  • Value for Money 7.8
  • Food/Dining 6.5

Carolyn M.
United States
July 23, 2016
On-site Onsen!
Having an onsen on-site is very convenient. The hotel itself is a bit dated and could use some upgrades & new decorations in the rooms, but the rooms are large and comfortable. The staff was VERY helpful and the Japanese restaurant was excellent. We had shabu shabu - delicious. There is a bus directly in front of the hotel which made travel easy.

Barbara D.
United States
July 19, 2016
Wonderful staff of hotel and restaurant!

Christine J.
United Kingdom
July 11, 2016
Lovely hotel!!

Tsz W.
Hong Kong
July 02, 2016
Good time in Palace Hotel
Great environment and nice staff service.

June 15, 2016
Having hot spring and nice view
Hotel location is easy to reach and close to the bus stop. The window of room can see the Lake Ashi and Mount Fuji. Really good view. In the hotel, there are hot spring. It's really relaxing espascailly walking all day in Hakone. Food is good in the hotel, but a bit expensive.

Carol P.
June 14, 2016
Stayed here several times Lovely Hotel. Location is nice, however quite a long bus from Yumuto so I wouldn't take young children especially as the buses are often very full.

Nitesh M.
May 06, 2016
Mt Fuji
The best view of Mt. FUJI you can have. We we're given a better room as we were celebrating our anniversary. Bus stop is right there...clean and large room size

wong F.
May 03, 2016
highly recommended
convenient location. nice

Sucheewa C.
April 30, 2016
room is big compares to others, clean
the mini mart are not too far just take the bus for 2-3 stops

paul K.
Hong Kong
April 27, 2016
Good hotel
Good sized rooms. Onsen was enjoyable. Staff friendly