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Palace Hotel Hakone

1245 Sengokuhara Hakonemachi Ashigarashimogun , Gora / Sengokuhara, Hakone, Japan 250-0631 (Show on map)

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"Polite staff, clean, onsen at hotel..."

  • G, United States
  • October 19, 2014
  • Area: Gora / Sengokuhara
  • Rooms: 97

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Room Types
Max
Rates
Small Double
Small Double with Breakfast
Small Double
Hollywood Twin Mountain View with Breakfast
Hollywood Twin Mountain View
Hollywood Twin Mountain View
Standard Twin Lake View
Standard Twin Lake View with Breakfast
Standard Twin Lake View

 

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Photos of Palace Hotel Hakone

Palace Hotel Hakone Hakone - Single
Single
Palace Hotel Hakone Hakone - Lave View Twin
Lave View Twin
Palace Hotel Hakone Hakone - Hollywood Twin
Hollywood Twin
Palace Hotel Hakone Hakone - Mountain View Twin
Mountain View Twin
Palace Hotel Hakone Hakone - Deluxe Corner Twin
Deluxe Corner Twin
Palace Hotel Hakone Hakone - Suite Room
Suite Room
Palace Hotel Hakone Hakone - Suite Room
Suite Room
Palace Hotel Hakone Hakone - Exterior
Exterior
Palace Hotel Hakone Hakone - Exterior
Exterior
Palace Hotel Hakone Hakone - Exterior
Exterior
Palace Hotel Hakone Hakone - Swimming Pool
Swimming Pool
Palace Hotel Hakone Hakone - Open Air Hot Spring
Open Air Hot Spring
Palace Hotel Hakone Hakone - Open Air Hot Spring
Open Air Hot Spring
Palace Hotel Hakone Hakone - Open Air Hot Spring
Open Air Hot Spring
Palace Hotel Hakone Hakone - Spa
Spa
Palace Hotel Hakone Hakone - Spa
Spa
Palace Hotel Hakone Hakone - Spa
Spa
Palace Hotel Hakone Hakone - Spa
Spa
Palace Hotel Hakone Hakone - Spa
Spa
Palace Hotel Hakone Hakone - Recreational Facilities
Recreational Facilities
Palace Hotel Hakone Hakone - Tennis Court
Tennis Court
Palace Hotel Hakone Hakone - Restaurant Asuka
Restaurant Asuka
Palace Hotel Hakone Hakone - Restaurant Asuka
Restaurant Asuka
Palace Hotel Hakone Hakone - Japanese Restaurant Sengoku
Japanese Restaurant Sengoku
Palace Hotel Hakone Hakone - Japanese Restaurant Sengoku
Japanese Restaurant Sengoku
Palace Hotel Hakone Hakone - Cafe Restaurant Humming
Cafe Restaurant Humming
Palace Hotel Hakone Hakone - Cafe Restaurant HUMMING
Cafe Restaurant HUMMING
Palace Hotel Hakone Hakone - Karaoke Bar Piccolo
Karaoke Bar Piccolo
Palace Hotel Hakone Hakone - Restaurant
Restaurant
Palace Hotel Hakone Hakone - Banquet
Banquet
Palace Hotel Hakone Hakone - Restaurant
Restaurant
Palace Hotel Hakone Hakone - Food and Beverages
Food and Beverages
Palace Hotel Hakone Hakone - Pub/Lounge
Pub/Lounge
Palace Hotel Hakone Hakone - Meeting Room
Meeting Room
Features of Palace Hotel Hakone
Facilities

bar

car park

coffee shop

elevator

facilities for disabled guests

laundry service

meeting facilities

restaurant

room service

shops

  
Sports and Recreation

golf course (on site)

massage

outdoor pool

sauna

tennis courts

 
Internet

Wi-Fi in public areas

  
Parking

car park

  

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Sale ends soon!

Situated on a secluded hill top, this resort is within walking distance of the cable car and has magnificent views of lake Ashi and Mount Fuji. Palace Hotel Hakone is a 50-minute scenic bus ride away from the JR Odawara train station in the Sengoku-hara mountains. It has very large rooms furnished with understated elegance and restaurants serving Japanese and French cuisine – all with panoramic views. Leisure facilities include a swimming pool, tennis courts, and beautiful hot spring Onsen bath. The hotel offers very good value in an upscale area of Japan. To continue with your reservation at Palace Hotel Hakone, please enter your arrival and departure date into our secure online form. Situated on a secluded hill top, this resort is within walking distance of the cable car and has ... see more
Children and extra beds:
Infant 0-5 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s)
Stay for free if using existing bedding.

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Check-Out
12:00 PM

Earliest Check-In
2:00 PM

Number of Rooms
97

Room Voltage
100

Time to Airport (Minutes)
90

Year Hotel Built
1980


Recent customer comments

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Very Good

7.9

from 441 reviews

Value for Money
7.8
Location
7.8
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.5
Food/Dining
6.5
All reviews (441)
G K. Families with young children United States of America, October 19, 2014
Ok hotel in poor location; food ripoff

Polite staff, clean, onsen at hotel
5.7
This hotel is not within walking distance of anything, so we felt trapped into eating at the hotel. They offer a western-style menu, and a more traditional Japanese restaurant. The food is decent, but over-priced (2200 yen for club sandwich and fries; 2300 yen for two eggs/bread/bacon/coffee). There are a variety of Japanese restaurants located 5-10min drive away in Sengokuhara proper, but this was a difficult option for late arrivals and early bedtimes with kids. The staff, like at most Japanese hotels, was very polite and helpful. The hotel building has seen better days, and the pool was empty and closed. This hotel was fine for a few nights of sleeping, and my wife enjoyed the onsen. It is convenient to the Togendai boat dock and ropeway for Hakone Free Pass explorers. My main complaint is that breakfast seemed to be run by an accountant (extra bread and coffee refills seemed to require a managerial conference), and when I inquired about why the hotel bar was closed on a Saturday night, the front desk clerk asked me if I had a reservation... For the hotel bar!?! Wifi was also poor/unavailable in our room, but wifi was good in the lobby. Overall, stay here if you get a great price, but research your food/transport options ahead of time. We would probably pay a bit more and stay somewhere with a better location to services and transport... Any of the major towns on the Hakone Free Pass circuit like Motohakone, Hakone-Yumoto, or Gora. Not a bad hotel, but there are better options.
Kristine S. Families with young children Philippines, August 25, 2014
Good

Food is delicious, comfortable bed and english speaking staff
7.7
Very comfortable
Chow L. Groups Malaysia, August 18, 2014
Great onsen and friendly staff

Onsen and friendly staff
7.3
The onsen facility is great. The hotel staff and front desk were really friendly and helpful. The location is a bit far but the bus stop directly in front of the hotel. However the bus trip ended early, so make sure you check out the bus schedule for the late afternoon tourist area.

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What's nearby? / Directions

What's nearby?
  • [ By Hakone Tozan Bus for Togendai (Route Bus) ] From Yumoto station: about 30 min. From Odawara station: about 50 min. Get off at Palace Hotel Hakone Mae bus stop in front of hotel / [ By Odakyu Hakone Highway Bus ] From Gotemba station: about 40 min. From Haneda Airport (Tokyo International Airport): about 2 hour 30 min. Get off at Palace Hotel Hakone Mae bus stop in front of hotel. From Shinjuku station: about 2 hours. Bus departs from in front of Odakyu Halc Department Store. Get off at Minami-onsenso Mae bus stop, 5 min walk to hotel / [ By Car ] From Tomei Expressway Gotemba I.C., about 30 min via Route 138



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The yukatas, onsen and the calmness. Desmond, Singapore September 30, 2014
Customers like this hotel for:
Nearest transport:
  • Palace Hotel Hakone Mae Bus Station (0.1 Km / 2 min walk)
Area recommended for:
  • family fun
  • romance
  • sightseeing
Customer comments:
  • "24-hr hot spring bath" , "Attentive staff" , "Big rooms" , "Good location for transportation"
Top attractions in the area:
  • Hakone Meissen Garden Museum (0.7 Km / 9 min walk)
  • Pola Museum of Art (2.4 Km / 29 min walk)
  • Musee Du Petit Prince De Saint-Exupery a Hakone (2.7 Km)
  • Venetian Glass Museum (2.8 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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