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About Palace Hotel Hakone


Situated on a secluded hill top, this resort is within walking distance of the cable car and has magnificent views of lake Ashi and Mount Fuji. Palace Hotel Hakone is a 50-minute scenic bus ride away from the JR Odawara train station in the Sengoku-hara mountains. It has very large rooms furnished with understated elegance and restaurants serving Japanese and French cuisine – all with panoramic views. Leisure facilities include a swimming pool, tennis courts, and beautiful hot spring Onsen bath. The hotel offers very good value in an upscale area of Japan. To continue with your reservation at Palace Hotel Hakone, please enter your arrival and departure date into our secure online form.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Car park

Fitness & recreation

  • Sauna
  • Massage(s)
  • Karaoke

Swimming & soaking

  • Hot spring bath
  • Swimming pool [outdoor]

Land sports

  • Golf course (on site)
  • Tennis court(s)

Food & beverage

  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar
  • Vending machine


  • Pets allowed

Cleaning services

  • Laundry service

Guest services

  • Luggage storage

On-site facilities

  • Elevator
  • Shop(s)
  • Smoking area

Health and security

  • 24-hour front desk
  • Safety deposit boxes

Business & money services

  • Currency exchange

Languages spoken

  • English
  • Japanese
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Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 20 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: No
Number of Bars: 1
Number of Floors: 6
Number of Restaurants: 3
Number of Rooms : 97
Room Voltage: 100
Time to Airport (Minutes): 90
Year Hotel Built: 1960
Year Hotel Last Renovated: 1992
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Verified traveler reviews

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Very good

  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 7.7
  • Room Comfort/Standard 8.5
  • Service 8.2
  • Value for Money 7.8
  • Food/Dining 6.5

Evon L.
August 22, 2016
It's near the place I want to go
But not many places to shopping

Alberto A.
Hong Kong
August 18, 2016
Bad, Bad, Bad
We knew the location is not in the town. That's okay, The hot springs is mediocre. But there is spots on the sheets and toilet. The worst is that the staffs lied to us that there was no bus and no shop opening in the town, and tried to persuade us to stay in the hotel for dinner. We didn't listen to them. We took a bus and had a good dinner in the town and went supermarket.

Mingli L.
August 09, 2016
Friendly staff. Bus stops just infront. Close to attractions. Big rooms. Nice facilities.
Old hotel but it's charming. View of Mount Fuji on a clear day. Lake view room, not much view of lake as the building is not very tall. But it's ok. Enjoyed the onsen. Food is expensive in the hotel but there's convenience stores few bus stop down. Close to the Togendai cruise and rope way. Good for sightseeing. Staff are friendly and manager speaks good English! Will stay again!

Jordan R.
United States
August 09, 2016
Excellent stay
Great location near Lake Ashi in Hakone. Onsen is nice, rooms are large, clean, and comfortable with a view of the lake.

Melissa P.
August 07, 2016
The bedroom was clean and the beds were comfortable. I like that there's an outdoor onsen.

Nathaniel S.
July 29, 2016
This is one of the great hotels. Our room was giant and so so peaceful. The onsite Onsen is excellent. And the location isnfantastic, cant rate this place highly enough.

Carolyn M.
United States
July 23, 2016
On-site Onsen!
Having an onsen on-site is very convenient. The hotel itself is a bit dated and could use some upgrades & new decorations in the rooms, but the rooms are large and comfortable. The staff was VERY helpful and the Japanese restaurant was excellent. We had shabu shabu - delicious. There is a bus directly in front of the hotel which made travel easy.

Barbara D.
United States
July 19, 2016
Wonderful staff of hotel and restaurant!

Christine J.
United Kingdom
July 11, 2016
Lovely hotel!!

Tsz W.
Hong Kong
July 02, 2016
Good time in Palace Hotel
Great environment and nice staff service.


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