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Palace Hotel Hakone

1245 Sengokuhara Hakonemachi Ashigarashimogun , Gora / Sengokuhara, Hakone, Japan 250-0631 (Show on map)

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"The hotel was amazingly nice. The location should have been..."

  • Trevor, United States
  • July 23, 2015
  • Area: Gora / Sengokuhara
  • Rooms : 97
  • Free Wi-Fi

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Room Types
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Rates
Small Double
Small Double with Breakfast
Small Double
Hot Deal Small Double
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Hollywood Twin Mountain View with Breakfast
Hollywood Twin Mountain View
Hollywood Twin Mountain View
Standard Twin Lake View
Standard Twin Lake View with Breakfast
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Hot Deal Standard Twin Lake View

 

When would you like to stay at this hotel?

Features of Palace Hotel Hakone
Facilities

24-hour front desk

bar

car park

coffee shop

currency exchange

elevator

laundry service

luggage storage

meeting facilities

restaurant

room service

safety deposit boxes

shops

smoking area

vending machine

Sports and Recreation

golf course (on site)

hot spring bath

karaoke

massage

outdoor pool

sauna

tennis courts

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  
Languages Spoken

English

Japanese

 

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Situated on a secluded hill top, this resort is within walking distance of the cable car and has magnificent views of lake Ashi and Mount Fuji. Palace Hotel Hakone is a 50-minute scenic bus ride away from the JR Odawara train station in the Sengoku-hara mountains. It has very large rooms furnished with understated elegance and restaurants serving Japanese and French cuisine – all with panoramic views. Leisure facilities include a swimming pool, tennis courts, and beautiful hot spring Onsen bath. The hotel offers very good value in an upscale area of Japan. To continue with your reservation at Palace Hotel Hakone, please enter your arrival and departure date into our secure online form. Situated on a secluded hill top, this resort is within walking distance of the cable car and has ... see more
Children and extra beds:
Infant 0-5 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s)
Stay for free if using existing bedding.

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Breakfast Charge (when not included in room rate)
20 USD

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Non-Smoking Rooms / Floors
No

Number of Bars
1

Number of Floors
6

Number of Restaurants
3

Number of Rooms
97

Room Voltage
100

Time to Airport (Minutes)
90

Year Hotel Built
1960

Year Hotel Last Renovated
1992

Due to recent volcanic incident at Owakudani, the Onsen hot spring water is currently not available and hotel operates its large public bath with regular water until further notice.


Recent customer comments

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Very Good

7.8

from 490 reviews

Value for Money
7.7
Location
7.7
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.5
Food/Dining
6.5
All reviews (490)
Sort by:
Trevor N. Couples United States of America, July 23, 2015
Tour

The hotel was amazingly nice. The location should have been stated more precisely however. Such as average travel times to the more popular tourist sites.
7.7
Beautiful and helpful
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Henry S. Families with older children Indonesia, July 20, 2015
decent old-fashioned hotel with good onsen

clean, good onsen, staff are so nice,polite and helpful
6.7
As I just stayed for 1 night in this hotel, I can't give too much comment. But overall, this hotel is quite clean, room is big enough in term of size with good view, onsen is clean and nice, and all the staff is very nice, polite and helpful. My concern about this hotel is just their old-fashioned building (the room key is still using conventional key instead of access/key card) and the location of this hotel is very far from Odamaru station. Luckily, this hotel is quite clean, and there is a bus stop with obvious name(Palace Hotel Hakone-mae) just in front of the Hotel entrance, thus the access to Hakone city area, Togendai station or Gotemba Premium Outlet is pretty easy. In conclusion, this is a good 3-star hotel and recommended for family traveler who do not mind to take more time to reach city area.
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Henry S. Families with older children Indonesia, July 20, 2015
decent hotel

hotel staff is very polite, nice and helpful, good onsen, room is clean, big and good view
6.3
pros : - clean and spacious room - most the staff are very nice, polite and friendly - onsen is good and clean cons : - location is far from many places - old-fashioned building - still using conventional key instead of access/key card - lack of amenities nearby and food price is very expensive overall : recommended clean 3-star hotel with good service for those looking for tranquility and peace in secluded area.
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Chi H. Solo travelers Hong Kong, July 19, 2015
Oky la

Oky oky
6.3
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Raquel A. Groups United States of America, July 4, 2015
Outdated and uncomfortable
4.7
Painful- we couldn't sleep because the window was whistling from the wind all night. It was way too expensive for what was made up to be.
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Peter C. Couples Australia, June 16, 2015
Good hotel

Bus station infront of the hotel, large room.spring bath
6
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Wasana O. Families with young children Singapore, June 8, 2015
Nice comfortable place to stay

Onsen
8.7
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Susan T. Families with older children Philippines, June 2, 2015
relax

onsen, view & staff
5.3
The hotel is quite far from everything. Not so convenient specially during night time where the buses are only up to 9pm.
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Raymond C. Couples Malaysia, May 28, 2015
Satisfied stay

Sizable room, clean and nice onsen
8.3
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Chin Y. Couples Malaysia, May 24, 2015
Onsen experience

Ladies only Onsen pool
7.3
Cosy and tranquil
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< Previous page 1 - 10 of 490 reviews Next page >

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What's nearby? / Directions

What's nearby?
  • [ By Hakone Tozan Bus for Togendai (Route Bus) ] From Yumoto station: about 30 min. From Odawara station: about 50 min. Get off at Palace Hotel Hakone Mae bus stop in front of hotel / [ By Odakyu Hakone Highway Bus ] From Gotemba station: about 40 min. From Haneda Airport (Tokyo International Airport): about 2 hour 30 min. Get off at Palace Hotel Hakone Mae bus stop in front of hotel. From Shinjuku station: about 2 hours. Bus departs from in front of Odakyu Halc Department Store. Get off at Minami-onsenso Mae bus stop, 5 min walk to hotel / [ By Car ] From Tomei Expressway Gotemba I.C., about 30 min via Route 138



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Customers like this hotel for:
Nearest transport:
  • Palace Hotel Hakone Mae Bus Station (0.1 Km / 2 min walk)
Area recommended for:
  • family fun
  • romance
  • sightseeing
Customer comments:
  • "24-hr hot spring bath" , "Attentive staff" , "Big rooms" , "Good location for transportation"
Top attractions in the area:
  • Hakone Meissen Garden Museum (0.6 Km / 8 min walk)
  • Pola Museum of Art (2.4 Km / 29 min walk)
  • Venetian Glass Museum (2.8 Km)
  • Mt. Hakone (2.9 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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