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Customers like this hotel for:
    Nearest transport:
  • Palace Hotel Hakone Mae Bus Station (0.1 Km / 2 min walk)
    Area recommended for:
  • sightseeing
  • family fun
  • romance
    Customer comments:
  • "24-hr hot spring bath", "Attentive staff", "Big rooms", "Good location for transportation"
    Top attractions in the area:
  • Hakone Meissen Garden Museum (0.6 Km / 8 min walk)
  • Pola Museum of Art (2.4 Km / 29 min walk)
  • Venetian Glass Museum (2.8 Km)
  • Mt. Hakone (2.9 Km)

Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

Palace Hotel Hakone

1245 Sengokuhara Hakonemachi Ashigarashimogun , Gora / Sengokuhara, Hakone, Japan 250-0631 (Show on map)

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Very Good 7.8 based on 482 reviews

"Bus station infront of the hotel, large room.spring..."

Peter, Australia June 16, 2015
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Features of Palace Hotel Hakone

Hotel Facilities
  • 24-hour front desk
  • bar
  • coffee shop
  • currency exchange
  • elevator
  • laundry service
  • luggage storage
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • smoking area
  • vending machine

Sports and Recreation
  • golf course (on site)
  • hot spring bath
  • karaoke
  • massage
  • outdoor pool
  • sauna
  • tennis courts

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

  • car park

Languages Spoken
  • English
  • Japanese

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Hotel Description
Situated on a secluded hill top, this resort is within walking distance of the cable car and has...see more Situated on a secluded hill top, this resort is within walking distance of the cable car and has magnificent views of lake Ashi and Mount Fuji. Palace Hotel Hakone is a 50-minute scenic bus ride away from the JR Odawara train station in the Sengoku-hara mountains. It has very large rooms furnished with understated elegance and restaurants serving Japanese and French cuisine – all with panoramic views. Leisure facilities include a swimming pool, tennis courts, and beautiful hot spring Onsen bath. The hotel offers very good value in an upscale area of Japan. To continue with your reservation at Palace Hotel Hakone, please enter your arrival and departure date into our secure online form.
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Recent customer comments

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All reviews (482)

Couple (261)

Solo Traveler (61)

Business Traveler (6)

Family with young children (56)

Family with older children (43)

Other (55)

Very Good
based on
482 reviews
Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews ( 482 )
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Peter C. Couples
Australia, June 16, 2015
Good hotel

Bus station infront of the hotel, large room.spring bath
Wasana O. Families with young children
Singapore, June 08, 2015
Nice comfortable place to stay

Susan T. Families with older children
Philippines, June 02, 2015

onsen, view & staff
The hotel is quite far from everything. Not so convenient specially during night time where the buses are only up to 9pm.
Raymond F. Couples
Malaysia, May 28, 2015
Satisfied stay

Sizable room, clean and nice onsen
Chin Y. Couples
Malaysia, May 24, 2015
Onsen experience

Ladies only Onsen pool
Cosy and tranquil
Alicia S. Solo travelers
United States of America, May 22, 2015
Very good

Room bed restaurant
It was great although I couldn't get my room cold enough
Mun L. Couples
Malaysia, May 07, 2015
Helpful Staff but location less convenience

Cleanliness of hotel with the free public hot springs provided. The room's temperature are fair and comfortable. The staffs are very polite and helpful.
Indonesia, April 29, 2015
Great location, comfortable room, helpful staff.

Great location, comfortable room, helpful staff.
It was 50 minutes bus ride from odawara station. Stop at bus stop "palace hotel hakone" and you can see the Hotel is just at the left side of you. Staff are helpful with information around Hakone and bus schedule. Luggages sending to Odawara station is well handled. Room is nice clean and comfortable. Onsen is nice. Money changer rate inside is good. This hotel is highly recommended!!
Chee C. Couples
Singapore, April 21, 2015
Food over priced

Hot Spring was very good
Staff not very helpful
john F. Families with young children
United States of America, April 19, 2015
Fantastic Value

Onsen, room size, customer service.
Our room was much larger than what we normally expect in Japan. The beds were very comfortable. Room was clean. Onsen was great. Restaurant prices were outrageous but food was excellent. Staff was great. Overall great value for the price.

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