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Palace Hotel Saigon

56-66 Nguyen Hue Street, District 1, District 1 - Dong Khoi / Nguyen Hue, Ho Chi Minh City, Vietnam (Show on map)

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Area: District 1 - Dong Khoi / Nguyen Hue Number of Rooms: 144
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
1582 reviews

Value for Money
7.3
Location
8.9
Staff Performance
7.3
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.4
Food/Dining
7.4
All reviews (1582)
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Chad M. Families with young children Australia, July 5, 2013
not to bad

room ok staff nice food good
8
in a good location good food a bit run down but very central to everything overall it was ok
Raul D. Couples Spain, July 2, 2013
Unfriendly staff but good location.

The breakfast only
4.7
The first room we were given smelt of cigarettes. The balcony was a tiny balcony where the aircon machine was placed. Additionally the were no chairs nor table so the balcony is not worth the extra money. The massage we had was not very good. The two girls giving us the massage kept talking to each other and leaving the room. In addition to this, we cold hear a horrible techno music the whole time. At 8am we could hear the cleaning staff hoovering the corridor outside our room. The receptionist were not friendly at all. The tried to verify my visa, and I was charged with 2 euros for this!!!! Also the lady in the travel tour desk was not useful, since I asked her a couple of questions and she kept saying I could find the answer in any of the tour operators outside the hotel. Definitely it is not worth the money nor the 4 star rating!
Roy C. Couples Australia, June 25, 2013
comfortable hotel for short stays, very good locat

lgcation,staff,breakfast
8
Li M. Business travelers Malaysia, June 20, 2013
Nice Gardens

Overall is nice.
7
Yasuaki M. Business travelers Japan, June 20, 2013
Good location

Convenient location, comfortable room, reasonable room rate
8.3
Satoshi M. Business travelers Japan, June 20, 2013
Terrible stuffs

clean room, breakfast, price
4.7
This time I stayed one night. I was charged 1 bottle of whiskey for minibar even I did't use it. I think it was used by former guest and forgot to change it to new bottle by room services. Hotel should make a check list and should get a sign for confirmation at the time of check in.
Hoang H. Business travelers Canada, June 18, 2013
very good location, close to all amenities

good services
7
very comfortable in this room, quiet, acceptable choice for breakfast. friendly staff
Finn B. Solo travelers Norway, June 16, 2013
My stay was ok

Central location,helpful staff,cafe with good food beside the hotel
8.3
My stay was ok.The staff were friendly and helpful.Rooms were kind of old,but clean and had a balcony.Internet was a bit slow
Partha S. Business travelers India, June 15, 2013
Good and comfortable stay .

Location and breakfast was good and internet was also good.
6.3
This Hotel needs a total overhauling of the fitness center it is very very bad the tread mill was very bad all the instruments were very old and there was no drinking water or even a music channel in the GYM.It seems just to have a fitness center it is there. Rooms should be more airy and natural light should be there Rooms are dark. Should provide some large bottles of drinking water.
Joseph B. Solo travelers United States of America, June 15, 2013
Great staff

fantastic staff,great location,comfortable room
9.7
The staff could not be any friendlier and helpful. the overall experience is one of the best hotel stays I have had anywhere.

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Customer Reviews - Palace Hotel Saigon, Ho Chi Minh City

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