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Palace Hotel Saigon

56-66 Nguyen Hue Street, District 1, District 1 - Dong Khoi / Nguyen Hue, Ho Chi Minh City, Vietnam (Show on map)

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Area: District 1 - Dong Khoi / Nguyen Hue Number of Rooms: 144
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
1609 reviews

Value for Money
7.2
Location
8.8
Staff Performance
7.2
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.4
Food/Dining
7.4
All reviews (1609)
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Sanu K. Business travelers Nepal, April 28, 2013
LOCATION

Location, fast internet, safety and friendly staffs
7.3
Good due to the its location. safety, high speed internet service friendly front staffs. Security staffs always insist to help. Due to the safety reason, they don't allowed to visit any visitor in guest room. This is very good for safety. When book through Agoda, room rate was much cheaper as front desk staff wish to charge me much higher rate when I asked them to for extension night's room rate
Luan V. Couples Germany, April 27, 2013
Wonderful experience, extremely affordable Suite

Location, Signature Suite, Attentive staff
9
My wife and I decided to have a night "away" and checked into a Palace Signature Suite of the Palace Hotel Saigon. The room was a corner unit split into a living room and a bedroom. It had a small corner balcony and view of Nguyen Hue street, the Bitexco tower and a sliver of the Saigon River. A highlight of the room was the bathroom, that stretched the length of the living room and bedroom and included a small jacuzzi - something not found in other suites in this price range - bubble soap and view onto Nguyen Hue street through tinted windows included. Staff was extremely friendly. For example, they brought us two wine glasses within 2 minutes of our request. They even thought so far ahead and included a bottle opener despite not asking for one. We slept through breakfast, so I can't comment on the quality of the food, but breakfast was included. However, given its great location, there are many options - expensive and local - to get some food or simply a coffee. The best part was the price. We were able to get the Suite for about USD 112 (non-refundable) on Agoda, which was on par with standard rooms at the other 4-star+ hotels in the area, and far below the rates for their suites.
George A. Business travelers United States of America, April 25, 2013
bed bugs & denial

Palace Hotel Saigon
4.3
bedbugs. when i notified the management they read me a prepared statement of total denial. when i recommended they check the room they informed me how professional their housekeeping staff is and that would not be necessary. i have stayed at other hotels in dist1 saigon for 11 years and never had this problem before.
Wan P. Business travelers Malaysia, April 24, 2013
Good value for money

Location, Clean, has WI-FI connection
7.7
Tai D. Couples United States of America, April 24, 2013
Comfortable

Location, convenience, and friendly
7
Comfortable, friendly, and convenient. Would recommend to others.
Neo W. Business travelers Singapore, April 23, 2013
Convenient Hotel And Safe

(1) Good Service for the Staff as they will greet me at my doorsteps. (2) Good Breakfast, many varieties to choose from. (3) The room is always clean and neat.
9.7
I have been staying this hotel once a month from Feb 2013 to April 2013. I'm happy with the location and the service of the staff therefore I have choose to stay this hotel continuously. The staff also can recognize me while I check in therefore it makes me feel welcome.
Tai D. Couples United States of America, April 23, 2013
Convenient, location.

Location, convenient, clean, and friendly.
7.7
Monica E. Solo travelers Indonesia, April 23, 2013
good hotel with great price

Free Internet, Located in the City Center, Wide Variety of Public transport
6.7
The stay was good the first 2 days, but on the last night there's some smell coming from the air-con (smell like feet). We weren't happy about it. The food was not so good, but edible. The location is perfect for tourists/business traveller.
Melinda C. Families with older children Australia, April 22, 2013
Great location in the heart of district 1

Location, room size, cost
8
We had a pleasant stay in the centre of Ho Chi Minh City at this hotel and with the pool accessable most of the day and night a great place to retreat too after the heat and hussle of HCMC
Tung D. Business travelers United States of America, April 22, 2013
Just OK

Closed to restaurents, shopping center, etc...
6.7
Staffs friendly,good location, but the hotel not improvement that much...

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Customer Reviews - Palace Hotel Saigon, Ho Chi Minh City

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