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Verified traveler reviews

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Very good

based on 1987 reviews
  • Cleanliness 7.4
  • Facilities 6.3
  • Location 8.8
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for money 7.2
  • Food/Dining 7.3
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Oleksandr S.
May 10, 2014
Just a simple overnight hotel
Comfortable room, Good rpa & restaurant, great price

Mark F.
United Kingdom
May 09, 2014
Centrally located hotel but not palatial
Location, location, location
The Palace Hotel is centrally located, but not palatial in any sense of the word. The hotel and rooms are basic and in need of refurbishment. The breakfast is good and quite extensive. Staff is friendly but not overly attentive. This is a hotel where making money, not customer service, is the main objective (as is the case for most of Ho Chi Minh City in contrast to Hanoi).

Sharon J.
May 07, 2014
Clean centrally located breakfast was good
As above
Room was tiny noisey toilet leaked air con hardly worked 2 star at most

Julia Z.
May 06, 2014
pleasant hotel, spectacular views
the view from my balcony and more so the rooft top pool
All was completely in order. Clean, modern, and again, fab views. Tiny minus: not enough power plugs in the room.

michael O.
May 06, 2014
nice hotel
location, breakfast, roof top swimming pool
we stayed at this centrally located hotel for four nights. the buffet breakfast was superb and varied slightly each day. roof top pool was nice. smack in heart of hustle and bustle. could only get two keycards for us three people which was a pity. overall I thought it was a good value hotel.

Josefina S.
May 02, 2014
We had a bad experienced with the desk officer on
Good food but the desk officer was arrogant and he should not be assigned there, as if he is the owner, a certain Mr Huang

April 21, 2014
big room, nice bed
big room, nice bed, nice view at swimming pool level
nice view on swimming pool level big room, nice bed.

Anthony P.
United States
April 20, 2014
wonderful stay with attentive staff
staff, location and price
It was a pleasure. The staff was very eager to help and it is centrally located...close to the grand palace and all kinds of attractions

Caroline T.
United States
April 19, 2014
location is great!
value, location, comfort
excellent location, good customer service for families, individuals and groups - good value!

Sandra D.
April 18, 2014
Just what we needed.
Location, Breakfast, Staff