Exceptional 9.2
Based on 47 reviews

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About Palace Hotel Tokyo


Built in 1961, Palace Hotel Tokyo is a distinct addition to Tokyo and a smart choice for travelers. The city center is merely 2.1 km away and the airport can be reached within 21 minutes. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Palace Hotel Tokyo offers impeccable service and all the essential amenities to invigorate travelers. The hotel provides free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, express check-in/check-out to ensure our guests the greatest comfort.

Palace Hotel Tokyo is home to 290 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. The hotel's recreational facilities, which include hot tub, fitness center, sauna, indoor pool, spa are designed for escape and relaxation. Whatever your reason for visiting Tokyo, the Palace Hotel Tokyo is the perfect venue for an exhilarating and exciting break away.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • car park
  • airport transfer

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage(s)
  • steamroom

Swimming & soaking

  • hot tub
  • swimming pool [indoor]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • executive floor
  • salon
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Japanese
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Guests staying on the Club Floor will receive a complimentary daily breakfast buffet at the 19th floor Club Lounge.
Charges apply for breakfast on first floor Grand Kitchen.

Children under 12 years old who require extra bedding will be charge as adults.

Child and extra bed policy
Children 0-11 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 21000 JPY
Breakfast Charge (when not included in room rate): 3500 JPY
Check-In From: 03:00 PM
Check-Out Until: 12:00 AM
Distance from City Center: 2.1 km
Distance to Airport: 18.8 km
Internet Usage Fee: 0 JPY
Non-Smoking Rooms / Floors: yes
Number of Bars: 3
Number of Floors: 23
Number of Restaurants: 7
Number of Rooms : 290
Parking Fee (per day): 2000 JPY
Reception Open Until: 12:00 AM
Room Voltage: 100
Time to Airport (Minutes): 21
Year Hotel Built: 1961
Year Hotel Last Renovated: 2012
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Verified traveler reviews

Filter by traveler type

  • Hotel Condition/Cleanliness 9.7
  • Facilities 9.4
  • Location 9.2
  • Room Comfort/Standard 9.4
  • Service 9.2
  • Value for Money 8.9
  • Food/Dining 8.6

Po-Ting T.
July 17, 2016
anyone looking for attention to detail, almost perfect service, look no further, Palace Hotel is your choice, I really enjoy staying there everytime i go to tokyo.

Jerry L.
July 11, 2016
We love to stay at Palace Hotel every time we go to Tokyo! The location is nice, only 5 mins walking distance to Tokyo station, the staff is really helpful and professional. The food in the lounge cafe is yummy too.

Priya G.
May 30, 2016
All round brilliant service, would always go there!

Morris A.
United States
May 01, 2016
Japan Vacation
Staff were superb. Loved the view. Fantastic

Douglas K.
United States
April 08, 2016
Dream stay in Tokyo
This was my first time at the Palace Hotel Tokyo and it was fantastic. I Usually stay in Shinjujku or Shinagawa to be near the train hubs, but from now on will be staying at the Palace. The hotel has everything you need. The gym is incredible and a must do. The restaurants are also top caliber, if a bit hard to get into due to the popularity. While the train station might be a few blocks walk, it also opens you up to whole world of different restaurants and shops. This room was fantastic. I had an incredible view of the Palace and the room was loaded with space. The shower and bath were both top notch and it was hard to force yourself out of that tub it was so comfortable to soak in after a long day of walking around Tokyo. The staff was efficient and on their game. They were very accommodating to a non Japanese speaking guest and I appreciated that.

Edythe F.
United States
April 02, 2016
Everything was wonderful. The room was luxurious, the balcony view of the city was beautiful and the staff were superb.

Swee T.
April 01, 2016
love it! great location
great walk thru the lakes & best part of Ginza shopping belt. should check out this great cafe: 6th by Garden Hotel, friendliest staff ever, nice atmosphere! (@ night) Concierge & porters are the best in town! great helps.. other staff hanging around the lobby, while helpful, are a bit patronising but I may be wrong :))

James D.
United States
November 24, 2015
The Palace Hotel Tokyo is the Place to Stay
Beautiful facility, excellent room with a view, great service, good restaurants
We enjoyed our stay at the Palace Hotel Tokyo very much...it was one of the highlights of our Japan tour. The staff was friendly, welcoming and helpful. The public spaces were beautiful and our room was very large with a great view. We enjoyed lunch and breakfast in the first floor restaurant which was much better than a typical hotel restaurant. Highly recommended.

Natasha R.
United States
November 13, 2015
Great place to stay
Quality, location, rooms

November 05, 2015
Stunning hotel
Location, wonderful toilets, great service
Fantastic gym with indoor pool! Pool is free but gym requires money. Hotel deco is fantastic !