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Customers like this hotel for:
    Nearest transport:
  • Otemachi Station (0.4 Km / 5 min walk)
    Area recommended for:
  • shopping
  • sightseeing
  • restaurants
    Distance to airport:
  • Haneda International Airport (14.9 Km)
  • Narita International Airport (57.2 Km)
    Top nearby attractions:
  • Marunouchi Commercial District (0.5 Km / 6 min walk)
  • Tokyo Imperial Palace (0.8 Km / 10 min walk)
  • Tourist Information Center (0.8 Km / 10 min walk)
  • Ginza (1.4 Km / 17 min walk)

Note: Distances are measured as a straight line.

Palace Hotel Tokyo

1-1-1 Marunouchi, Chiyoda-ku, Tokyo Station, Tokyo, Japan 100-0005 (Show on map)

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"Beautiful facility, excellent room with a view, great..."

James, United States November 22, 2015

Features of Palace Hotel Tokyo

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • business center
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • tours

Sports and Recreation

  • fitness center
  • hot tub
  • indoor pool
  • massage
  • sauna
  • spa
  • steamroom


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • Japanese

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Hotel Description
Designed for both business and leisure travel, Palace Hotel Tokyo is ideally situated in Tokyo Stati...see more Designed for both business and leisure travel, Palace Hotel Tokyo is ideally situated in Tokyo Station; one of the city's most popular locales. Set 2.1 km from the excitement of the city, this 5-star hotel commands an excellent location and provides access to the city's biggest attractions. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Palace Hotel Tokyo also offers many facilities to enrich your stay in Tokyo. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

290 rooms spread over 23 floors provide a warm and pleasant home away from home. Modern comforts such as internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, heating can be found in selected rooms. Throughout the day you can enjoy the relaxing atmosphere of the hot tub, fitness center, sauna, indoor pool, spa. Palace Hotel Tokyo is an ideal place of stay for travelers seeking charm, comfort and convenience in Tokyo.
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Recent customer comments

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All reviews (36)

Business travelers (6)

Couples (16)

Solo travelers (4)

Families with young children (6)

Families with older children (4)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (36)
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James D. Couples
United States of America, November 24, 2015
The Palace Hotel Tokyo is the Place to Stay

Beautiful facility, excellent room with a view, great service, good restaurants
We enjoyed our stay at the Palace Hotel Tokyo very was one of the highlights of our Japan tour. The staff was friendly, welcoming and helpful. The public spaces were beautiful and our room was very large with a great view. We enjoyed lunch and breakfast in the first floor restaurant which was much better than a typical hotel restaurant. Highly recommended.
Natasha R. Business travelers
United States of America, November 13, 2015
Great place to stay

Quality, location, rooms
hang T. Couples
China, October 03, 2015
Excellent hotel, great location

Attentive service, comfortable and immaculate room with balcony, great location
Fantastic hotel.
Clare B. Couples
United Kingdom, August 28, 2015

Beshr B. Couples
Saudi Arabia, August 13, 2015
Room with NO view

Frank B. Business travelers
United States of America, August 03, 2015
Just as great second visit

Size and cleanliness of rooms; service, reception, and concierge staff; great views and Lobby restaurant.
Second visit and again found great room, great service staff, friendly and helpful reception and concierge. Great views of the city and the imperial parks. I like this hotel so much that I almost hate to mention this -- at no charge reception printed out and made a pdf of a legal document I had to send to the US, but later in my visit I was charged for using the business center when I printed a 6 page document. But that in no way affects my review. This is the best hotel I have found in Tokyo and I would not consider staying anywhere else whether as a tourist (right on the subway lines and just one stop to Tokyo Station -- although I took a taxi because of luggage), or for business (great place to do business, including getting work done and business meetings). If there was a rating above 5-star, this hotel would be the standard.
Frank B. Families with older children
United States of America, July 26, 2015
Outstanding Service and Accomodations

Staff service and friendliness, large comfortable rooms, willingness to accommodate all guest needs
This is a wonderful five star hotel located across from the Imperial Palace, close to Tokyo station, and near several underground arcades (malls) full on wonderful retail shops and eating places. It is also in the heart of the business section. The rooms are large, comfortable, and contain every conceivable need for a pleasant, relaxing stay. The staff is excellent, often anticipating our needs before we said anything and willing to accommodate every need. I had one small business concern getting a document to be signed, scanned, and emailed, which was accomplished for me without charge and expeditiously. This request, and every one we made, was completed graciously and then followed up on the next day to make sure it had been satisfied. Only issue was that we were unable to get reservations at the restaurants and the room service menu was rather sparse. We like to dine late in the Italian style, but apparently here and everywhere in Japan that is not the custom. Most restaurants close at 10 pm. But I would not consider staying anywhere else in Tokyo. The Palace is a great hotel. If I worked in Tokyo I would want to live there.
Simon H. Couples
United Kingdom, July 13, 2015
Excellent in every way

Very comfortable generous sized rooms, position and decor
One of the best hotels I have ever stayed in and at a very reasonable price for Tokyo.
Alice K. Solo travelers
China, July 06, 2015
Fabulous hotel demonstrating best of Japan

Room, dining, swimming pool
Wonderful, attentive staff, great food in an affordable price, love the lounge particular, all kinds of alcohols and delicate canapés!! Can't wait to be back!
SHAUN K. Couples
Singapore, November 05, 2015
Stunning hotel

Location, wonderful toilets, great service
Fantastic gym with indoor pool! Pool is free but gym requires money. Hotel deco is fantastic !

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