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About Palace Hotel Tokyo

Description

Built in 1961, Palace Hotel Tokyo is a distinct addition to Tokyo and a smart choice for travelers. The city center is merely 2.1 km away and the airport can be reached within 21 minutes. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Palace Hotel Tokyo offers impeccable service and all the essential amenities to invigorate travelers. The hotel provides free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, express check-in/check-out to ensure our guests the greatest comfort.

Palace Hotel Tokyo is home to 290 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. The hotel's recreational facilities, which include hot tub, fitness center, sauna, indoor pool, spa are designed for escape and relaxation. Whatever your reason for visiting Tokyo, the Palace Hotel Tokyo is the perfect venue for an exhilarating and exciting break away.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer

Fitness & recreation

  • spa/sauna
  • gym/fitness
  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • swimming pool
  • hot tub
  • indoor pool

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • executive floor
  • salon
  • shops

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Japanese
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Policies

Guests staying on the Club Floor will receive a complimentary daily breakfast buffet at the 19th floor Club Lounge.
Charges apply for breakfast on first floor Grand Kitchen.

Children under 12 years old who require extra bedding will be charge as adults.

Child and extra bed policy
Children 0-11 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 21000 JPY
Breakfast Charge (when not included in room rate): 3500 JPY
Check-In From: 03:00 PM
Check-Out Until: 12:00 AM
Distance from City Center: 2.1 km
Distance to Airport: 18.8 km
Internet Usage Fee: 0 JPY
Non-Smoking Rooms / Floors: yes
Number of Bars: 3
Number of Floors: 23
Number of Restaurants: 7
Number of Rooms : 290
Parking Fee (per day): 2000 JPY
Reception Open Until: 12:00 AM
Room Voltage: 100
Time to Airport (Minutes): 21
Year Hotel Built: 1961
Year Hotel Last Renovated: 2012
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Recent customer comments

Filter by traveler type
All reviews (42)

Business travelers (6)

Couples (19)

Solo travelers (6)

Families with young children (6)

Families with older children (5)

Exceptional
9.1
Hotel Condition/Cleanliness
9.6
Facilities
9.2
Location
9.2
Room Comfort/Standard
9.4
Staff Performance
9.2
Value for Money
8.8
Food/Dining
8.6

9.2 Morris A.
United States of America
May 01, 2016
Japan Vacation
Staff were superb. Loved the view. Fantastic

10 Edythe F.
United States of America
April 02, 2016
Luxurious
Everything was wonderful. The room was luxurious, the balcony view of the city was beautiful and the staff were superb.

8.8 Swee T.
Malaysia
April 01, 2016
love it! great location
great walk thru the lakes & best part of Ginza shopping belt. should check out this great cafe: 6th by Garden Hotel, friendliest staff ever, nice atmosphere! (@ night) Concierge & porters are the best in town! great helps.. other staff hanging around the lobby, while helpful, are a bit patronising but I may be wrong :))

10 Douglas K.
United States of America
April 08, 2016
Dream stay in Tokyo
This was my first time at the Palace Hotel Tokyo and it was fantastic. I Usually stay in Shinjujku or Shinagawa to be near the train hubs, but from now on will be staying at the Palace. The hotel has everything you need. The gym is incredible and a must do. The restaurants are also top caliber, if a bit hard to get into due to the popularity. While the train station might be a few blocks walk, it also opens you up to whole world of different restaurants and shops. This room was fantastic. I had an incredible view of the Palace and the room was loaded with space. The shower and bath were both top notch and it was hard to force yourself out of that tub it was so comfortable to soak in after a long day of walking around Tokyo. The staff was efficient and on their game. They were very accommodating to a non Japanese speaking guest and I appreciated that.

9.7 James D.
United States of America
November 24, 2015
The Palace Hotel Tokyo is the Place to Stay
Beautiful facility, excellent room with a view, great service, good restaurants
We enjoyed our stay at the Palace Hotel Tokyo very much...it was one of the highlights of our Japan tour. The staff was friendly, welcoming and helpful. The public spaces were beautiful and our room was very large with a great view. We enjoyed lunch and breakfast in the first floor restaurant which was much better than a typical hotel restaurant. Highly recommended.

9.7 Natasha R.
United States of America
November 13, 2015
Great place to stay
Quality, location, rooms
Awesome

10 hang T.
China
October 03, 2015
Excellent hotel, great location
Attentive service, comfortable and immaculate room with balcony, great location
Fantastic hotel.

9.3 Clare B.
United Kingdom
August 28, 2015
LUXURY
ROOM - LOCATION - SERVICE
BRILLIANT. THE CLUB ROOM WAS IDEAL FOR THAT SPECIAL OCCASION.

6 Beshr B.
Saudi Arabia
August 13, 2015
Room with NO view
Location

10 Frank B.
United States of America
August 03, 2015
Just as great second visit
Size and cleanliness of rooms; service, reception, and concierge staff; great views and Lobby restaurant.
Second visit and again found great room, great service staff, friendly and helpful reception and concierge. Great views of the city and the imperial parks. I like this hotel so much that I almost hate to mention this -- at no charge reception printed out and made a pdf of a legal document I had to send to the US, but later in my visit I was charged for using the business center when I printed a 6 page document. But that in no way affects my review. This is the best hotel I have found in Tokyo and I would not consider staying anywhere else whether as a tourist (right on the subway lines and just one stop to Tokyo Station -- although I took a taxi because of luggage), or for business (great place to do business, including getting work done and business meetings). If there was a rating above 5-star, this hotel would be the standard.


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