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About Palace Hotel


With the hotel being centrally located within the business and shopping hub, this is a perfect location for both business and leisure travelers to explore the most of Kula Lumpur. Ensuring good service and comfort to all guests, this hotel offers spacious, clean, and fully furnished rooms, including an attached bathroom, laundry service, daily complimentary newspaper, and Internet access. The hotel also offers an on-site restaurant with a wide range of food, or guests can enjoy meals outside the hotel, just a short stroll away. For corporate travelers, staying at this hotel allows easy access to major business districts like Petronas Twin Towers, KL Tower, Independence Square, and many more. For shopping, guests can visit Sogo, Petaling Street, and Suria. To make it a perfect trip for shopping and working at the same time, considering Palace Hotel would be a wise choice.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Airport transfer
  • Rental car

Food & beverage

  • Room service
  • Coffee shop


  • Pets allowed

Cleaning services

  • Laundry service

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Family room
  • Elevator
  • Salon
  • Shop(s)
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes
  • Lockers

Business & money services

  • Currency exchange

Languages spoken

  • English
  • Chinese (Mandarin)
  • Hindi
  • Malay
  • Tamil
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 14:00PM
Check-Out Until: 12:00PM
Number of Floors: 6
Number of Rooms : 83
Year Hotel Built: 1988
Year Hotel Last Renovated: 2010
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Verified traveler reviews

Filter by traveler type
Very good

  • Cleanliness 6.7
  • Facilities 5.8
  • Location 8.6
  • Room Comfort/Standard 7.0
  • Service 7.0
  • Value for money 7.3
  • Food/Dining 6.1

ANI D. from Malaysia
Families with older children
Stayed one night in August 2016
Rude staff
I was booked room from agoda which the payment should be collected at palace hotel not agoda. This is because i chose a room that supposed to be paid at palace hotel and it cost rm20 more expensive then if i paid using agoda. Somehow the Indian staff who wore black suit (woman) scolded me and said "you can't make a room reservation if you haven't pay yet" then i explained to her that i choose room which this hotel should collect my payment. Then she read the receipt and she say "oh yaa, the hotel will collect the property from the customer not agoda". She don't even say sorry for scolded me and she is very rude. I don't know how come she stay at reservation counter with rude attitude. It happen on 19th august 2016 around 2 pm. I hope palace hotel management take action for this rude customer service.
Reviewed August 22, 2016

Warusia Y. from Malaysia
Families with young children
Stayed one night in August 2016
The location of the hotel near to easy access of LRT station which nearly KLCC, KL Sentral.
The room facilities is not much good as other hotels.
Reviewed August 19, 2016

HAJAH A. from Brunei Darussalam
Stayed 2 nights in February 2016
comfortable and safe
Reviewed August 02, 2016

Samsiah A. from Malaysia
Families with older children
Stayed one night in April 2016
Strategic location for shoppers, food so-so, recommend to others
Reviewed July 12, 2016

Ashwanie M. from Malaysia
Families with older children
Stayed one night in July 2016
Reviewed July 08, 2016

Nor B. from Malaysia
Families with older children
Stayed one night in June 2016
Terrific Location but average budget hotel
it was the only available hotel at jalan masjid india which is good for few nights stay. all just ok but would have stayed in other hotels if got the options.
Reviewed July 04, 2016

mohamed K. from Malaysia
Business travelers
Stayed one night in June 2016
ideal location
easy for shopping
Reviewed July 03, 2016

Azri B. from Brunei Darussalam
Stayed 3 nights in June 2016
Old & Rusty
Old and Rusty. That is ALL
Reviewed July 03, 2016

Wan J. from Malaysia
Families with young children
Stayed one night in July 2016
Satisfied customer
Strategically located in the shopping area. Within office vicinity. Suit my objective when I could spend my time finishing my job and at the same time brought my young children doing shopping for them during break and after office time. Save my time from traveling here and there.
Reviewed July 03, 2016

MORSIN B. from Malaysia
Stayed one night in June 2016
Good location.
Reviewed June 27, 2016


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