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About Palace Hotel


With the hotel being centrally located within the business and shopping hub, this is a perfect location for both business and leisure travelers to explore the most of Kula Lumpur. Ensuring good service and comfort to all guests, this hotel offers spacious, clean, and fully furnished rooms, including an attached bathroom, laundry service, daily complimentary newspaper, and Internet access. The hotel also offers an on-site restaurant with a wide range of food, or guests can enjoy meals outside the hotel, just a short stroll away. For corporate travelers, staying at this hotel allows easy access to major business districts like Petronas Twin Towers, KL Tower, Independence Square, and many more. For shopping, guests can visit Sogo, Petaling Street, and Suria. To make it a perfect trip for shopping and working at the same time, considering Palace Hotel would be a wise choice.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • airport transfer
  • car hire

Food & beverage

  • room service
  • coffee shop


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours
  • concierge
  • smoking allowed

On-site facilities

  • family room
  • elevator
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • meeting facilities
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Hindi
  • Malay
  • Tamil
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 14:00PM
Check-Out Until: 12:00PM
Number of Floors: 6
Number of Rooms : 83
Year Hotel Built: 1988
Year Hotel Last Renovated: 2010
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Recent customer comments

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 6.7
  • Facilities 5.8
  • Location 8.6
  • Room Comfort/Standard 7.0
  • Service 7.0
  • Value for Money 7.4
  • Food/Dining 6.1

Brunei Darussalam
June 26, 2016
Excellent location , even though My trip was at the month of fasting , I can buy easily as I wish can both for business and personal ..

4.4 Jasmin R.
June 19, 2016
Smelly + hot room
1. Arrive at 7.00+pm after 4hours stranded in heavy traffic jam. Greeted with arrogant face of the receiptionist! No welcome, no good afternoon, nothing! What a way to welcome your guest! 2. First night it was so hot in the room. Air conditioner was not functioning. Made a complaint9 to the hotel staff. As expected there were no action taken. Made conplain again on day two, still the same. Dont even bother to make so much complain we just stay in those sauna room they called hotel room for all the 3nights we stayed there.

May 28, 2016
Not recomended
Reception service very slow. Even with 2 staff at counter and only us as a customer trying for check in. Room are smelly. Nill toilet tissue provided. Housekeeping did not change the hotel towel. On top of that the aircond are leaking badly and carpet is wet.

9.2 Hafizah N.
Brunei Darussalam
May 09, 2016
Good place to stay

7.2 SITI S.
May 02, 2016
Excellent location

2 Shah S.
May 01, 2016
The hotel is one of the worst in KL. The breakfast was insufficient & we have to face unfriendly staffs everyday. It was a mistake to decide to stay in this hotel.

8 Rizky A.
April 25, 2016
Good enough, comfort
Good place

9.2 Khamis J.
April 18, 2016

7.6 Heli M.
April 13, 2016
ideal locations

6.4 Janine F.
April 11, 2016
LOUD but Convenient
Positives -- This hotel was clean and the air conditioning worked and was reliable. The location was okay, about 1/2 hr to the Petronas Towers, and a safe walk. There were no bugs in the room, and no mosquitos. There is a night market on the street right beside the hotel on Friday night. Negatives -- The traffic at night was *incredibly* loud. It sounded like race cars driving by -- perhaps the noise bounced off nearby buildings. And we didn't realize how close the mosque was -- the morning call to prayer was also very loud. Also the buffet breakfast was not healthy - white bread, some fried rice with fish, a few other things, but no fruit at all. (really bad for vegetarians). Also, the wifi was really inconsistent. But it wasn't too expensive. It's approximately 1 hr from KLIA 1 & 2 (Kuala Lumpur International Airport). We booked a fixed price taxi in the airport when we arrived, and for a minivan paid about 200 ringgit, and our friends who went via metered taxi paid less than this. On the way from the hotel to the airport for the same size vehicle we paid about 140 ringgit.