Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Palace Hotel

Eteläranta 10, Helsinki City Center, Helsinki, Finland 00130 (Show on map)

Book now!

Palace Hotel Helsinki - Spa Palace Hotel Helsinki - Guest Room
Area: Helsinki City Center

Recent customer reviews

Filter by Traveler Type


Very Good


based on
3 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (3)
Sort by:
Jon N. Couples United States of America, May 24, 2009
Great Harbor View

Service outstanding. Loaned us an umbrella when we went out for a walk. View of Harbor from room was best part of stay. Breakfast had excellent selection of breads, cheeses and cold meats. Floor heating in bathroom kept tiles warm--nice.
Location of Hotel was outstanding. View of the Harbor from the room and the balcony was most enjoyable. Staff was quick and attentive and provided all our needs. Room was large and airy, a pleasant change from our stays in several other European hotels. Interior market right across the street had a great selection and outdoor market was only about 300 meters away. Great shopping venues both. City trolley stops right outside the hotel. Scenic/historical sites and several fine restaurants within a few minutes walk. Highly recommend this hotel.
Shopping Tip: Be sure to visit the interior market across the road in the red brick building. Excellent selection of foods, wines & souvenirs.
Petal M. Couples Israel, January 28, 2009
No sea view, suited to business travelers

The room we had was large. The view from the breakfast room beautiful and the breakfast was good. COmputer area private.
We arrived on the 3T/B tram from the station, and went the wrong direction so it took us 45 minutes to get there when it should have taken 5 minutes, so we were off to a bad start. However we were looking forward to the free buffet, as it was 8pm and the buffet was supposed to be until 8:30. When we reached the 9th floor where all the rooms, lounge and business area are, the buffet was eaten and only scraps left. So we called down to ask for it to be replenished. We were told something about the housekeeping being tied up somewhere else so the buffet would not be refilled. Once in our room I was shocked to see that we had a view of an office building. I had paid for a delux room, adding about $15 to the room price, thinking I will spoil us and get star treatment. Then when I asked the reception why we had no view she said the sea view rooms were even more expensive, and I could move for our second night if we added more money. There were no extras in the room, like slippers, gowns, anything to justify having added extra money for a better room. And when I called reception and said thet I was a little disapointed, no buffet, no view no nothing, there was nothing she could do to help. The staff have nothing at there disposal to pamper the guests or make them feel welcome. There were hardly any people and the place was dark and quiet, no reason to come back to the hotel at the end of the day except to sleep.
Sightseeing/Attractions Tip: The location at first seems far from the centre, but once we were familiar with the city it all was in easy walking distance. Don't miss the food hall opposite the hotel, and the changing of the guard at the presidencial palace at noon.
Mariko O. Business travelers Japan, January 28, 2009

Shopping Tip: トラムを使わなくても、ホテルから歩いてショッピングエリアに行くことが出来ます。ウインドウショッピングを楽しんでいると、いつの間にか中央エリアについてしまうほど、ヘルシンキ自体大変小さな街です。

Book now!

Sale ends soon!

Palace Hotel HelsinkiPalace Hotel Helsinki - SpaPalace Hotel Helsinki - Guest Room