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Palace Luzern

Haldenstrasse 10, Luzern Lakefront, Luzern, Switzerland 6002 (Show on map)

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based on 7 reviews
  • Area: Luzern Lakefront
  • Rooms : 136
  • Free Wi-Fi

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Room Types
Double Room with City View
Deluxe Double Room with Lake View
Junior Suite
Deluxe Junior Suite
One-Bedroom Suite with Lake View


When would you like to stay at this hotel?

Features of Palace Luzern

24-hour front desk


business center

car hire

car park



currency exchange


express check-in/check-out

facilities for disabled guests

laundry service

luggage storage

meeting facilities


pets allowed


room service

safety deposit boxes

shuttle service

smoking area

Sports and Recreation


fitness center





tennis courts

water sports (non-motorized)


free Wi-Fi in all rooms

Wi-Fi in public areas


car park


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Designed for both business and leisure travel, Palace Luzern is ideally situated in Luzern Lakefront; one of the city's most popular locales. From here, guests can enjoy easy access to all that the lively city has to offer. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Museggmauer, Lion Monument, Gletschergarten.

Offering hotel guests superior services and a broad range of amenities, Palace Luzern is committed to ensuring that your stay is as comfortable as possible. Top features of the hotel include free Wi-Fi in all rooms, casino, 24-hour front desk, facilities for disabled guests, express check-in/check-out.

The ambiance of Palace Luzern is reflected in every guestroom. wake-up service, air conditioning, heating, balcony/terrace, mini bar are just some of the facilities that can be found throughout the property. The hotel offers an excellent variety of recreational facilities, including fitness center, sauna, fishing, spa, massage. Discover an engaging blend of professional service and a wide array of features at Palace Luzern.
Designed for both business and leisure travel, Palace Luzern is ideally situated in Luzern Lakefront ... see more
Children and extra beds:

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Recent customer comments

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from 7 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
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All reviews (7)
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Jung S. Couples South Korea, August 29, 2014

View, romance, passion
If are you in love this is the place... Only one thing that was not good is that we could heard the voices of the room beside ours!!
Mohammed M. Families with young children United Arab Emirates, July 14, 2011
Lovely Hotel but very very expensive. poor rooms

location,cleaness,professional staff
our stay was enjoyable . location of the hotel is excellent but very expensive. room facilities were very basic for the price of the rooms . for examp0le , bed , tv , and no drawers for underwear .
Hotel Feature Tip: Hotel is well located on the lake and close to amenties .
Olivier D. Couples France, February 18, 2013
Très agréable

Class , Propreté , Spa
Le séjour était très agréable, belle balade autour du lac et au centre ville, très romantique, bien profité du Spa de l'hôtel....
Berit K. Couples Norway, September 19, 2009

Freundlichkeit, Herzlichkeit, Aufmerksamkeit
Ein kurzer Aufenthalt, der einem Urlaub von ein paar Tagen gleich kommt: aufmerksame Bedienung, hervorragendes Frühstückbuffet, ausgezeichnete Küche. Im SPA Bedienung ebenfalls sehr freundlich, die ganzen Einrichtungen perfekt unterhalten, alles präsentiert sich äusserst sauber. Bereits der Empfang war speditiv und freundlich - es war ja nicht das erste Mal, dass wir in diesem Hotel waren - und es wird auch nicht das letzte Mal sein.,
Geraldo T. Couples Brazil, July 2, 2010

Excelente hotel, maravilhoso atendimento, quarto com inesquecível vista.
Mai K. Couples Japan, October 3, 2009

スタッフが皆親切。 SPAが最高! 部屋が広い。
SPAが最高!予約を取るのが遅かったため背面と首だけのマッサージだったが、それでも良さが十分わかるほど。今度は早めに予約を入れて、是非また行きたい!! お食事を3と評価したが、レストランは利用していないので不明。
Wen V. Couples Taiwan, October 1, 2012
Wonderful hotel

Lake view
"What a wonderful hotel!" - 一抵此Hotel, 第一直覺就是太棒了! 這才是Honeymoon的好地方. Hotel的大廳走廊裝潢很華麗,但是櫃台很小. 很少看過五星級Hotel的櫃台是這麼小的. 挺有趣的. 櫃台小姐在我們check-in手續辦好後, 就詳細解釋飯店的所有設施, 並親自帶我們到房間.在亞洲區的5 stars hotel不常見這樣的服務. 房間夠大,乾淨, 舒服, 就算整天窩在Hotel裡, 也很棒. 我們住在湖景房, 窗戶推開往外看, 美麗的湖景即映在眼前, 襯著藍天白雲, 不時有著白色的海鷗飛舞於湖面和天空間, 最有趣的是看到一支頑皮的小鸟(不清楚那是鵝或鴨或鸟, 就估且稱之為水鸟吧!)貼著水面飛,看牠似乎很用力的飛, 速度還挺快的, 有點像游泳比賽的健強般拼命貼著水面划水,我弄不懂牠為何要如此飛, 是技巧不好, 飛不起來? 還是牠喜歡玩水, 翅膀拼命的上下拍打, 下腹則似乎貼著水面前行. 這還是我這輩子第一次看到的景像,好有趣! 若說這間飯店有啥缺失,大概就是沒有可燒開水的水壺吧! 住過很多五星級的Hotel, 幾乎都配有這些基本配備. 但是Palace Hotel是啥都沒有. 要個熱開水喝, 可是要等上好幾個小時,三催四請之後, 我們已到外面逛了一圈回來, 才看到一個不能插電的熱水瓶放在桌上. 但是熱度不夠熱到可泡茶的地步. 所以本想在房間裡好好享受茗茶, 欣賞湖景, 聽浪漫音樂, 就不可能了. 這是非常遺憾之處. 我們在這裡住三晚, 第二天連瓶水都沒有, 還得問他們要, 才送來. 可見管理似乎有些問題. 這裡的交通很方便, 一出門就是公車站. 班次不算少. 很快就可到市中心的火車站. 就算不搭車, 沿著湖邊走, 也很浪漫. 總體而言, 這是間住得算蠻舒適的hotel.
Hotel Feature Tip: 如果有泡茶喝的習慣, 最好自備電湯匙等配備, 否則無處可燒熱開水泡茶喝.
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What customers say:
Nearest transport:
  • Lucerne railway station (1.0 Km / 12 min walk)
Area recommended for:
  • sightseeing
Top attractions in the area:
  • The Chapel Bridge (1.1 Km / 14 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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