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Palace Of The Golden Horses Hotel

Jalan Kuda Emas Mines Resort City, Seri Kembangan / Balakong, Kuala Lumpur, Malaysia 43300 (Show on map)

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Good 7.3
based on 930 reviews

"Room size. Huge hotel area. Nice pool..."

  • Eric, Philippines
  • July 26, 2015
  • Area: Seri Kembangan / Balakong
  • Rooms : 472

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Room Types
Max
Rates
Deluxe With Breakfast
Lake View With Breakfast
Deluxe
Lake View
Deluxe
Lake View
Deluxe - Stay 2 Pay 1
Deluxe-All Inclusive Package(Breakfast,Lunch & Dinner)
Executive Suite
Executive Suite with Breakfast
Minister's Suite With Breakfast
Minister's Suite

 

When would you like to stay at this hotel?

Features of Palace Of The Golden Horses Hotel
Facilities

24-hour front desk

24-hour room service

airport transfer

babysitting

bar

bicycle rental

business center

car hire

car park

concierge

currency exchange

elevator

executive floor

facilities for disabled guests

family room

laundry service

luggage storage

meeting facilities

newspapers

poolside bar

restaurant

room service

safety deposit boxes

shops

shuttle service

smoking area

tours

Sports and Recreation

fitness center

garden

golf course (within 3 km)

hot tub

massage

outdoor pool

pool (kids)

sauna

spa

steamroom

  
Internet

Wi-Fi in public areas

  
Parking

car park

valet parking

 
Languages Spoken

English

Malay

 

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Palace Of The Golden Horses Hotel is a world-class, award-winning luxury hotel located within Mines Resort City, 20 minutes away from the city center and a 35-minute drive from Kuala Lumpur International Airport. The hotel features 480 rooms and suites, five restaurants, two lounges, a business center, a swimming pool, and a fully-equipped gym. Renowned for its conference center, the Sultan Salahuddin Abdul Aziz Shah Conference Center offers 19 meeting rooms equipped with state-of-the-art facilities, including a Theatrette, a Marquee, and the Ballroom. Overlooking the picturesque lake, Palace of the Golden Horses is the epitome of beauty, grace, and luxury, winning great praise from even Heads of States. There are also table tennis, cycling, fish feeding, swimming lessons, and soccer games available. For a thoroughly relaxing and wonderful stay, make the Palace Of The Golden Horses Hotel your accommodation of choice. Palace Of The Golden Horses Hotel is a world-class, award-winning luxury hotel located within Mines Resort City, 20 ... see more
The property requires a refundable security deposit of 200 MYR upon check-in.

The hotel offers a shuttle bus service according to the following schedule:

Palace of the Golden Horses to KLCC
Pick-up point: Hotel Lobby Entrance Level 1
Time: 10:30 AM, 12:30 PM, 3:30 PM, 8:30 PM

KLCC to Palace of the Golden Horses
Pick-up point: KLCC Tower B
Time: 11:15 AM, 1:30 PM, 4:30 PM, 9:30 PM

Palace of the Golden Horses to the Mines Shopping Mall/Mines Convention Centre (MIECC)
Pick-up point: Hotel Lobby Entrance Level 1
Time: 10:30 AM, 1:00 PM, 2:30 PM, 5:00 PM, 6:30 PM, 9:30PM

The Mines Shopping Mall/Mines Convention Centre (MIECC) to Palace of the Golden Horses
Pick-up point: The Mines (Level 3)
Time: 10:45 AM, 1:10 PM, 2:40 PM, 5:10 PM, 6:40 PM, 9:40 PM



Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-10 year(s)
Must use an extra bed

Guests over 10 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Airport Transfer Fee
270.00 MYR

Check-In From
2:00PM

Check-Out Until
12:00PM

Distance from City Center
20 km

Distance to Airport
35 km

Non-Smoking Rooms / Floors
Yes

Number of Bars
1

Number of Floors
9

Number of Restaurants
4

Number of Rooms
472

Room Voltage
240

Time to Airport (Minutes)
35

Year Hotel Built
1997

Year Hotel Last Renovated
2010


Recent customer comments

Filter by Traveler Type

 

Good

7.3

from 930 reviews

Value for Money
7.2
Location
7.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (930)
Sort by:
Eric P. Families with young children Philippines, July 26, 2015
Just ok.

Room size. Huge hotel area. Nice pool
7
It was pleasant. The room is big and ideal for family. They provide shuttle to mines mall and klcc. Bring insect repellant,too much mosquitoes.
Report this review
Basyirah A. Couples Malaysia, July 25, 2015
Big and spacious

Location, bed and bathroom
8
Everything just fine. Really near to National Stadium of Bukit Jalil. Good staff, spacious room and bathroom.
Report this review
Ashik V. Families with young children United Kingdom, July 24, 2015
Tired decor and dated facilities

massive, nice green sorrounds and lake.
3.3
Room service poor, room facilities very basic and facilities like spa and internet out of action , 60 Ringitt to get to town, so location not too great for tourists. Probably a business/meetings haven, but not geared to entertain tourists. Disappointing.
Report this review
Mohammad Z. Couples Bangladesh, July 19, 2015
Outlook Is fantastic

Exterior
8
Report this review
Chee W. Couples Singapore, July 14, 2015
Poor encounters

Clean, Quiet, Relaxing
6.7
This is not my first time staying there. I must say the check-in time has improved tremendously. However, there are some things that were not pleasant this time round. First thing is when I checked in staff asked for RM200 deposit. This is fair so I paid cash. What is strange is when we ordered room service, the waiter said we need to pay by cash and could not charge to room, otherwise we have to pay more deposit. This is the strangest thing I have heard for a hotel. Second thing is I brought my little personal pillow with me and after the first day, I realised the pillow is missing. My guess is housekeeping may have kept it unknowingly so I made a call to the operator to report the loss. The operator seems uninterested to attend to my enquiry and I told her I will check with the operator when I check out if they can find the pillow which had sentimental value to me. The next day when I checked out and asked the front office, there was no record of my loss pillow in the database. I am very disappointed with the service this time round. All along this was a good hotel but somehow this time, they did not meet minimum standards.
Report this review
Boon K. Groups Malaysia, July 14, 2015
Hotel Location not good

great lobby
6
Location not convenient, hotel slightly old, great lobby
Report this review
Muruganambalam S. Couples Malaysia, July 5, 2015
Great place

love the location, lovely interior and nice views
7
It was fantastic
Report this review
Jerry T. Families with young children Singapore, June 26, 2015
Hotel in need of major, major revamp

Only 1: Front line staff who try their best to accomodate and pacify visitors
3.3
Except for the front line staff who try their best to accommodate, its one stay to forget. 1) Yellowish water experienced in room. Hotel employee that came insisted that the water was white when its obviously yellowish when compared to hotel's unopened mineral water. 2) Breakfast area is extremely terrible. Infested with mosquitoes. Saw a baby cockroach in cleaned empty coffee cup. 3) Room also have mosquitoes. Ants are plentiful too. 4) Lifts close very fast. Got hit by closing lift door several times.
Report this review
Roszalanhisham R. Families with young children Malaysia, June 22, 2015
nice hotel,nice staff

nice hotel,nice pool
8
beautiful architect design
Report this review
Saik C. Business travelers Malaysia, June 13, 2015
Good

Room comfort, quite, Japanese Food.
8
Report this review
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Customers like this hotel for:
Nearest transport:
  • LRT Train Station - Bukit Jalil (2.3 Km / 28 min walk)
Area recommended for:
  • business
  • family fun
  • shopping
Distance to airport:
  • Putrajaya International Convention Centre (17.1 Km)
  • Subang Airport (19.4 Km)
Customer comments:
  • "Lake view" , "Quiet place" , "Spacious room"
Top attractions in the area:
  • Mines Wonderland (2.1 Km / 26 min walk)
  • Desa Water Theme Park (6.0 Km)
  • Mid Valley Mega Mall (8.7 Km)
  • Wetland Park (9.4 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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