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Palace Of The Golden Horses Hotel

Jalan Kuda Emas | Mines Resort City, Seri Kembangan / Balakong, Kuala Lumpur, Malaysia 43300 (Show on map)

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Area: Seri Kembangan / Balakong Number of Rooms: 472

Recent customer reviews

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Good

7.3

based on
774 reviews

Value for Money
7.2
Location
7.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.5
Food/Dining
6.9
All reviews (774)
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Karena M. Groups Philippines, February 8, 2013
Truly an extraordinary hotel!

very unique hotel because it has a wellness center and a mall connected tonit. the staff is very helpful and accomodating.
9
it was really a nice hotel. unique in its theme all over the place. the staff is very helpful. we were lucky enough because the place is beautified for the upcoming chinese new year. the chinese restaurant serves best chinese food. and if you want more food choices, you may take the water taxi to the mines mall where there are restaurants and food court.
Andrey F. Families with young children Russia, February 8, 2013
quiet place of a huge size :)

marble floors in the hall and horses' sculptures
10
We stayed for 3 nights - 3 adults and 2 children. The hotel is big and luxury as a sultan's palace. Very quiet place about 15 km from a centre of KL. But taking in account the prices of hotel taxi it takes about 10-12 USD to reach there. And getting to the noisy centre you understand the advantages better :) Breathtaking view from the windows. Especially in the morning when the sun rises and fog spreads above the golf fields (one of the best golf resort) and lake.
Jonas F. Business travelers Germany, February 4, 2013
Hotel Lost on Flair

Outside look of the Hotel
9
the hotel is out of shape, poor maintenance, poor room cleaning never smile very rude kicked the blank sheet out of the room, breakfast very poor for a star hotel like this, no pancakes, no bread or marmalade selection, food always empty nobody to border to replenish. restaurant service very poor, nobody clear tables only on person on duty to clean the restaurant manager prefer to be in the kitchen or lobby to chat and laugh loud around, no standard no wonder if manager act like this satff do what they like. pool is dirty not cleaned the water very soft also many outside people just sneaking in, not enough sitting possibilities at thee pool, toilets far away kids just pee on the floor....it is a shame this hotel was so nice 10 years ago, just bad management.
Sightseeing/Attractions Tip: there is no tips for this hotel, only that is the closest to the turf club for horse racing or betting friends.
Nurhaziqah Y. Solo travelers Malaysia, February 2, 2013
Big room and worth it

Nice view and old funiture
5.7
Good and big room.. I love the toilet sooo big and clean.. In the other hand the stuff no so friendly averege is good!
Siew H. Couples Malaysia, January 31, 2013
Grand 5 Star Hotel

Next to Turf Club
7.7
clean room with excellent hotel staff service. moreover for horse racing fan, this hotel is situated just next to selangor turf club as well as very nice view of the lake. for couples and family it is a very nice 5 star hotel
Ahmad M. Saudi Arabia, January 27, 2013
Palace

Palace
9.7
everything was fine i enjoyed there it's for relax for plejr honeymoon to be with yourself
Sightseeing/Attractions Tip: don't miss it
Leong W. Families with young children Malaysia, January 27, 2013
Dissappointing Hotel

Nice landscape
3.7
Hotel's decorations at lobby, hall way and landscape is beautiful.Exterior arcitecture amazing.Dissappointing : hotel room with air-cond leaking, sound of above room's flushing of toilet can be heard, a very long walk to the room from the lobby, room's wall yellowish, swimming pool very small, very old pool towel and multiple colours and very little choices of food for breakfast buffet. Very inconvenient location : no hawker food near by and shopping mall quite a distance.
Herman S. Couples Netherlands, January 27, 2013
enormous hotel with spacious rooms

very large room, close to highway, yet close to lake also.
7.7
This hotel was built in 1998 but the time has already withered the rooms. The room we stayed in was large and great! perfect view over the lake and the toll plaza. The noise insulation is fairly good but there was a venue with young guys with fast cars which at some point left and one could hear that. It is a good place for sports and walking. The Chinese restaurant is good and has nice specialities. The "internation" restaurant seemed more of a food court, unexpected in a place of these standards. The building really is immense and gives the splendour of old Grand Hotels. Upon arrival the trainee could not find our reservation and it was only in the morning when a night staff member settled the matter (in a perfect way, with excuse about the trainee). The bed was somewhat old.
Lin C. Groups Malaysia, January 26, 2013
Great Hotel but bad air conditioning system

The staff was friendly and helpful, Service was great, Room was looking good and clean, Good environment.
7.3
Fix the problem of your air conditioning system. The chef need to improve with their cooking method.
Bennie T. Couples Malaysia, January 26, 2013
Average Hotel

Spacious Room
4.7
Pro Appreciate the front desk effort to upgrade the room to junior suite which is big and spacious. Con I was there for a function and the room does not comes with Breakfast, so I paid RM50 (for 2 pax). The breakfast spread and quality of the food is horrible. Took 20 mins for front desk to serve me and checkout. There was only 2 person in the counter serving 6-7 customers. Not worth to stay unless necessary.

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Customer Reviews - Palace Of The Golden Horses Hotel, Kuala Lumpur

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