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Palace Of The Golden Horses Hotel

Jalan Kuda Emas | Mines Resort City, Seri Kembangan / Balakong, Kuala Lumpur, Malaysia 43300 (Show on map)

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Area: Seri Kembangan / Balakong Number of Rooms: 472

Recent customer reviews

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Good

7.3

based on
863 reviews

Value for Money
7.2
Location
7.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.5
Food/Dining
6.9
All reviews (863)
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Basim A. Couples Saudi Arabia, June 25, 2013
Was Very good view , excilant location, clean .

Was Very good view , excilant location, clean , relax , the food was excilant.
10
Was Very good view , excilant location, clean , relax , the food was excilant.
Yap P. Business travelers Malaysia, June 24, 2013
antique

clean and big lobby
4
this hotel used to be very nice however now already looks very old would suggest if you can consider refurbishment
Malik A. Families with young children Pakistan, June 23, 2013
very old hotel need renovation

palace type, good size and aminities
6.3
good, but need room renovation, internet upgrade more elevators, better reception staff. cordial and cooperative.
Poh S. Couples Malaysia, June 23, 2013
not value for money, not a five star hotel

dont have
3
Mohamad S. Couples Malaysia, June 12, 2013
Just ok.

Location, swimming pool, design.
5.7
Good stay but very late staff rseponse time. They didn't give newspaper to all rooms. When i asked one, they failed to respond on time. I called for the third time after one hour and said that i want to give them award for the slowest hotel in Malaysia. Then, in less than 5 minutes the newspaper arrived.
Lee S. Couples Malaysia, June 11, 2013
not value of money;sucks,lousy service

I cant find any interesting in this hotel.
4.3
the hotel was not full but they have arrange a room which was very far from lift and need turn out and turn in to another block. Housekeeping sucks. internet speed is great but inconvenience as i need call up to activate in hotel server everytime i need to use. aircon is not function well. large room with low aircon is sucks.
Kar M. Families with young children Malaysia, June 9, 2013
good hotel

friendly staff
10
good service and very nice staff , clean room large room and very delicious food
Nor A. Couples Malaysia, June 8, 2013
Memorable

Rooms were big enough n clean..toilet was spacious ...good service by the staff
8.7
I was lucky to get the 7th floor room...it was just been renovated.
Lim J. Business travelers Singapore, June 7, 2013
comfortable

cleanliness, friendly staff and nice garden
6.3
No convenient to shop and find food.
Nicholas C. Business travelers Malaysia, June 5, 2013
Nice hotel a bit far from town for an escape

Nice hotel and room design, good selection of restaurants, relaxing atmosphere
7.7
This is a nicely designed hotel a bit far from Kuala Lumpur, so don't choose this hotel if you want to be close to the city center. It's a nice place to stay at if you want to relax and escape from the city. Rooms were really nice and spacious, and the breakfast buffet was pretty good too. It seems that the hotel also offers a water taxi to take guests into the Mines Shopping center but I did not try it out.

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Customer Reviews - Palace Of The Golden Horses Hotel, Kuala Lumpur

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