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Palace Of The Golden Horses Hotel

Jalan Kuda Emas | Mines Resort City, Seri Kembangan / Balakong, Kuala Lumpur, Malaysia 43300 (Show on map)

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Area: Seri Kembangan / Balakong Number of Rooms: 472

Recent customer reviews

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Good

7.3

based on
879 reviews

Value for Money
7.2
Location
7.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.5
Food/Dining
7.0
All reviews (879)
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Raafat A. Couples Saudi Arabia, March 15, 2013
nice and perfect hotel

golf,swimming pool and size of room
9
Purushothaman L. Families with older children Malaysia, March 14, 2013
Pleasant break in KL

Quiet; comfortable; serene outdoors
6.7
Mohammed K. Couples Palestinian Territory, March 12, 2013
Relaxing and very enjoyable

Delicious breakfast, quite room, beautiful hotel.
7.7
Good enough, although it's location is not really good for activities and tours... it's good eat and relax only!!
Matthew B. Business travelers United States of America, March 12, 2013
Large room, comfortable, decent

Room size, helpful staff, resort feel
8
Mohd L. Business travelers Malaysia, March 5, 2013
Convenient, Comfortable and good value for money

luxury, excellent design, nice room with many excellent facilities.
8.3
Alista H. Families with older children Singapore, March 4, 2013
spacious rooms but disappointed with check in

spacious rooms, nice horse theme
6
disappointed with check-in. first they could not find my reservation. when they did find it, they gave me the wrong type of room (I booked a lakeview room). then they had to be reminded that I had requested for an extra bed in the room, which gave me the impression that they did not bother to read my reservation properly. the layout of the hotel was poorly organized. it was hard to figure out how to get from place to place because the floors were not interlinked & there was no proper map/directory of the hotel compound. there is a water taxi jetty, however, there is no proper path to the jetty. there is a shuttle bus to KLCC and the Mines. However, please note that pre-registration with the concierge is needed. the concierge staff did not mention that when we requested for the shuttle schedule. the location is not very accessible by train/bus. a cab to the nearest train station is around RM20 or less.
Ahmad A. Families with young children Malaysia, March 4, 2013
fantastic hotel

food, nice room, and very clean
8.3
Overall of the hotel is very fantastic, But the route to the swimming pool is not so convience to family that brings children. Becoz we have to carry out the stroller down the stairs.
Kamarul H. Couples Malaysia, February 28, 2013
Stay like a King

Most Extraordinary hotel in Asia
9.3
Palace of the Golden Horses brings to you a whole new world of grandeur and pageantry. Come discover the magic of the Most Extraordinary hotel in Asia. The best place for new wed couple. Nice scenery, far from city hussle. Lots of horse sculpture. Bring along your cameras. You'll also be offered to choose either lakeview room or parkview room. The rate for the lakeview room is a little bit higher. For me, there is no different on the scenery. Parkview offers a nice view too. So, don't waste your wallet. Before you leave the hotel, don't forget to grab a Golden Horses polo t-shirt as a souvenior. Come and stay like a King!!!
Kuan E. Solo travelers Malaysia, February 23, 2013
Poor location

View
5
Environment, view and room can considered 5 star, facilities only 3 star standard. Everywhere also can see the poor maintenance areas, many bottom of the fire staircase become store. The most is the inconveniently boat taxi, need to take a very long walking distance to mines shopping mall and the returned.
Fara N. Couples Malaysia, February 23, 2013
Spacious room with great view of pool

Spacious room, very clean toilet, nice landscape
7
Room was very spacious and clean. Bathroom is big and clean too, had both shower and bathtub. Ordered room service. Food was tasty and service was fast. Overall very satisfied

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