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Palace Of The Golden Horses Hotel

Jalan Kuda Emas Mines Resort City, Seri Kembangan / Balakong, Kuala Lumpur, Malaysia 43300 (Show on map)

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Area: Seri Kembangan / Balakong Number of Rooms: 472

Recent customer reviews

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Good

7.3

based on
896 reviews

Value for Money
7.2
Location
7.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (896)
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Amani M. Families with older children Malaysia, June 27, 2014
superb

very comfortable room, helpful staff and privacy surrounding
9
excellent facilities, cosy and luxury stay
Abdullah M. Couples Singapore, June 22, 2014
nothing best
2.7
the room was not cold although complaints was made. the fridge was not not working properly,even though replacement was made.
Gul M. Couples Pakistan, June 20, 2014
It was amazing

Decoration, Location and Cruise Service
5
It was average. It was not of the statndard as thought it would. Rooms did not worth the amount i was charged. First AC was not working in my room, then i changed my room. The room i was given later was not that of good standard as well. The time went to took shower cold water was disappearing again n again and when it was coming back it was full of rust. I think these types of room are given to those who book through agoda. So i will not recommend anyone for this hotel
Hassan I. Families with young children Malaysia, June 8, 2014
the best hotel in the town with excellent service

excellent customer service near to mines city
10
great hotel,superb customer service and enviroment
Ben R. Families with young children Malaysia, June 8, 2014
Ok

Spacious room
7.7
Farah D. Business travelers Malaysia, June 5, 2014
All Good!

Nice lake view room, great breakfast spread, quiet surroundings
7.7
The hotel was good, with cozy room and great breakfast and a lounge to relax in the evening. We personally enjoyed taking the boat in the evenings over to the Mines Shopping Mall for dinner outside the hotel. The hotel is a plus point for our business trip since it was certainly accessible to the office. It is highly recommended for others who will be visiting the offices nearby.
Thay L. Couples Malaysia, May 31, 2014
not worth it

nothing
4.7
room is too far from lift
Mardziah K. Couples Malaysia, May 28, 2014
nice and good.

foods, entertainment and business
8.7
nice and good stay.
Wern P. Business travelers Malaysia, May 25, 2014
OLD AND NEEDS REFURBISHING

CLOSE TO CONVENTION CENTRE, CLOSE TO THE SHOPPING MALL AND RESTAURANTS AND AVERAGE ROOM CONDITIONS
6.7
IT IS QUITE AN OLD HOTEL. DESPITE THE PRICE, THE ROOM CONDITIONS ARE REASONABLE AND IN AVERAGE CONDITIONS. THE HOTEL MANAGEMENT WILL NEED TO CONSIDER REFURBISHING THE HOTEL AS ITS SUPPOSE TO BE A 5 STAR HOTEL. HOWEVER, BECAUSE THE HOTEL IS SITUATED NEXT TO THE CONVENTION CENTRE AND SHOPPING MALL, IT MAKES IT EASIER TO MOVE AROUND WITHOUT DRIVING OUT OR TAKING THE PUBLIC TRANSPORT.
Cheong H. Business travelers Malaysia, May 25, 2014
Service not up to expection of a 4 star hotel.

nice lake view
4.3
Poor service. I had to call a couple of times for an extra pillow. The next day the toilet was jammed. Again you will have to call a couple of times to get service.

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Customer Reviews - Palace Of The Golden Horses Hotel, Kuala Lumpur

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