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Palace Of The Golden Horses Hotel

Jalan Kuda Emas Mines Resort City, Seri Kembangan / Balakong, Kuala Lumpur, Malaysia 43300

Recent customer reviews

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Very good

7.3

based on
1082 reviews

858 reviews in English

Value for Money
7.1
Location
7.1
Staff Performance
7.4
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.5
Food/Dining
6.9
All reviews (1082)
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Lai C. Families with older children Malaysia, January 24, 2016
The hotel need upgrading, ants are here & there.

Japanese Resturant get a fair.
3.3
No not present, will not be back. Thank you.
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Peng J. Business travelers Malaysia, January 22, 2016
No Way It's a 5 Star. 3 Tops.

Landscape, 1 Helpful Staff
4.3
Horrible. You can see why it was a 6 star 20 years ago and basically nothing was done since. Everything hasn't been maintained well. The paint, cracks, marks and deco had hardly any maintenance done. Hotel staff poorly trained. Avoid.
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Eng C. Business travelers Malaysia, January 21, 2016
Improvement

cleanliness, quietness, good air-condition
7.3
Basically, it is good. Just that there were no Safety box, no iron and iron stand in the room. The house keeping personnel needed to be more careful and remember to replace the amenities like toilet roll, soap, shampoo. I noticed there was no soap and shampoo in the room after the cleanup. I had to call the reception and asked for replacement.
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Jia-Uei C. Couples Malaysia, January 18, 2016
Prestigious hotel but old. Need renovation/upgrade

Nice lobby. Free shuttle bus to city. Good stuffs
6.3
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Leong K. Business travelers Malaysia, January 18, 2016
Food

Staff performance, Hotel Cleanliness and Value for money
7
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Yew F. Couples Malaysia, January 13, 2016
Lovely hotel

a perfect weekend gate away
6.3
This hotel is a perfect weekend gate away if you like to enjoy a cosy, stress-free weekend.
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Satish S. Families with young children Malaysia, January 11, 2016
5 stars worth

Can go bot ride to mine shopping mall. Good Breakfast and value for money
7.3
Great and Nice
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Loh V. Couples Malaysia, January 4, 2016
very good

cleaminess, friendy and good value for money
10
Overall good
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Mohd I. Families with young children Malaysia, January 3, 2016
Room average..food average...service superb

Service superb..
7.7
Everything good condition except food and room condition
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Minjia B. Groups Singapore, January 3, 2016
Value for money

Value for money, clean, spacious
7
Nice hotel and value for money. But breakfast no good
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