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Palace Of The Golden Horses Hotel

Jalan Kuda Emas Mines Resort City, Seri Kembangan / Balakong, Kuala Lumpur, Malaysia 43300 (Show on map)

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Area: Seri Kembangan / Balakong Number of Rooms: 472

Recent customer reviews

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Good

7.3

from 954 reviews

Value for Money
7.2
Location
7.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.5
Food/Dining
6.9
All reviews (954)
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Beverly T. Couples Malaysia, August 28, 2015
Pleasant and Pleased

Secluded location, wonderful views, beautiful architecture
7.3
It was a short but pleasant stay. Enjoyed the view and the walks within and without the hotel. However, the room's air-conditioning can get a little too cold and it auto-switches on which can cause some discomfort. Beautiful architecture and interior deco.
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Heng W. Groups Malaysia, August 22, 2015
okok

big room
4.7
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Choon W. Business travelers Singapore, August 17, 2015
Good surrounding

Greeneray
7.7
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Choo H. Business travelers Malaysia, August 16, 2015
Front Desk should give people what to expect in th

Room, Parking and space
8
ok, only morning breakfast should be earlier, 6:00 am. Met staff in the morning, bad attitude, not friendly
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Syed A. Families with young children India, August 16, 2015
Very bad and old
3.3
This customer has only rated this hotel and has not submitted any comments.
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Tang S. Solo travelers Singapore, August 10, 2015
So so hotel

Nice hotel but tired looking
4.3
No that good an experience as my room ac is spoil and the staff told me nothing can be done . Requested for ice and my request was forgotten
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Hanani M. Families with older children Singapore, August 9, 2015
Room for improvement( Literally )

Staff friendliness, quietness, easy excess from main expressway .
7.3
Good but nothing spectacular. A few repairs needed to be highlighted to the hotel staffs ( bathroom fixtures missing and not functioning and the small fridge is just a cooler which was not cold. My parents stayed in the room next door had a non functioning cooler n was replaced with one with a broken door at midnight. After this they just give up on the maintenance staffs. The free wifi was so unstable . We had to use our pocket wifi for our smartphones.
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Geok P. Couples Singapore, August 9, 2015
2nd time stay at Golden Horse hotel

room comfortable, free shuttle bus to Mine shopping centre, good service at reception counter
7.3
this is 2nd times to stay this hotel. The breakfast is quite disappointed. some of the food is quite salty, like curry chicken. danish bread is quite hard.6 yrs ago the breakfast is very good. Hope they could taste and survey the food and improve it. The room is comfortable.
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Maggie W. Families with young children Singapore, August 2, 2015
Too noisy & bed too soft

Bi
4
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Tian S. Business travelers Malaysia, August 1, 2015
Good Design but lack of maintenance

Good Environment, Very Detail Interior to suit the hotel theme - HORSE
6
Service quality is low. Need Improvement
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Customer Reviews - Palace Of The Golden Horses Hotel, Kuala Lumpur

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