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Palace Of The Golden Horses Hotel

Jalan Kuda Emas | Mines Resort City, Seri Kembangan / Balakong, Kuala Lumpur, Malaysia 43300 (Show on map)

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Area: Seri Kembangan / Balakong Number of Rooms: 472

Recent customer reviews

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Pleasant

6.8

based on
142 reviews

Value for Money
6.6
Location
6.4
Staff Performance
7.0
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.2
Food/Dining
6.5
Business travelers (142)
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Show L. Business travelers Malaysia, June 28, 2014
Cozy, relax

Clean, safe and spacious
7.7
Fun. Room is clean and spacious. Very comfortable.
Farah D. Business travelers Malaysia, June 5, 2014
All Good!

Nice lake view room, great breakfast spread, quiet surroundings
7.7
The hotel was good, with cozy room and great breakfast and a lounge to relax in the evening. We personally enjoyed taking the boat in the evenings over to the Mines Shopping Mall for dinner outside the hotel. The hotel is a plus point for our business trip since it was certainly accessible to the office. It is highly recommended for others who will be visiting the offices nearby.
Cheong H. Business travelers Malaysia, May 25, 2014
Service not up to expection of a 4 star hotel.

nice lake view
4.3
Poor service. I had to call a couple of times for an extra pillow. The next day the toilet was jammed. Again you will have to call a couple of times to get service.
Wern P. Business travelers Malaysia, May 25, 2014
OLD AND NEEDS REFURBISHING

CLOSE TO CONVENTION CENTRE, CLOSE TO THE SHOPPING MALL AND RESTAURANTS AND AVERAGE ROOM CONDITIONS
6.7
IT IS QUITE AN OLD HOTEL. DESPITE THE PRICE, THE ROOM CONDITIONS ARE REASONABLE AND IN AVERAGE CONDITIONS. THE HOTEL MANAGEMENT WILL NEED TO CONSIDER REFURBISHING THE HOTEL AS ITS SUPPOSE TO BE A 5 STAR HOTEL. HOWEVER, BECAUSE THE HOTEL IS SITUATED NEXT TO THE CONVENTION CENTRE AND SHOPPING MALL, IT MAKES IT EASIER TO MOVE AROUND WITHOUT DRIVING OUT OR TAKING THE PUBLIC TRANSPORT.
Mohd H. Business travelers Malaysia, March 29, 2014
Peacefull in luxury .

FOOD , ROOM and ART
8.7
Its more than i expect . Full of art . its really nice work .
Fook T. Business travelers Malaysia, March 22, 2014
clean, friendly staff, international hotel

friendly staff, clean room, relax
9
relax and enjoyed
Ayako O. Business travelers Japan, March 1, 2014
Empty hotel

quite, big room, good for golfing people
4.3
I was expecting more for 5 star hotel. When we get there on Friday night, 1 out of 2 restaurant was closed. The receptionist didn't know they were closed until they called the restaurant. So we went to Japanese restaurant instead of Chinese restaurant. The food was over priced, and the Sashimi was not fresh except salmon. I could taste watery fish taste when I bite sashimi. So huge hotel, and only one restaurant open, but customers in the Japanese restaurant was only us entire time. There is so many mosquito. I got more than 5 bites. They should put something... The room was ok, it was very big, but the hot water wasn't hot enough for bathtub. Breakfast wasok. Nasi Lamak
Ayako O. Business travelers Japan, March 1, 2014
not 5 stars hotel

wifi in room, quite, friendly stuff
5
I will not say this is 5 stars hotel.It is luxury, and it may have 5 stars hotel standard 5 years ago, but not now. The room has Free Wifi now, not only public area. Too many mosquitoes.
Nicholas C. Business travelers Malaysia, February 27, 2014
Has seen better days

Spacious rooms, quiet surroundings, free wifi
7.3
Norzalina H. Business travelers Malaysia, January 19, 2014
nice,clean and friendly

clean and nice
8
it was nice stay. the hotel staff were friendly and helpful. the room was clean and nice setting.

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Customer Reviews - Palace Of The Golden Horses Hotel, Kuala Lumpur

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