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Palace Of The Golden Horses Hotel

Jalan Kuda Emas | Mines Resort City, Seri Kembangan / Balakong, Kuala Lumpur, Malaysia 43300 (Show on map)

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Area: Seri Kembangan / Balakong Number of Rooms: 472

Recent customer reviews

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Very Good

7.7

based on
100 reviews

Value for Money
7.6
Location
7.5
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.2
Groups (100)
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Wan N. Groups Malaysia, November 1, 2014
Satisfied customer

staff were very friendly and helpful, room condition tip top and amazing view
7
Very happy with the services received. Room condition were amazing. Great view as well.
Prakash R. Groups Malaysia, February 15, 2014
wonderful stay

Luxury peaceful cool
8.7
i was so happy stay here...hotel staff all friendly...check in to fast...room clean and nice...will go again...value money
Joanne W. Groups Singapore, December 4, 2013
service should improve

rooms are big and comfortable.
5.7
receptionist was unhelpful and rude. housekeeping is slow. variety of breakfast is limited.
Janilaine L. Groups Singapore, December 4, 2013
A serene place of love

Friendship, cleanliness and prompt help
6
On the whole, very pleasant and made some new friends. This time round, I was given a huge suite..very comfortable although a bit noisy ( I was even the highest) in the night. When I asked for some extra bedding and pillows, I was promptly given. I was quite amazed by the fast service even though I"m staying on the highest and quietest room. Thank you for attending to my needs always. By the way, make sure the lower level toilets are well maintained. Sometimes, they cannot be flushed.
Joanne W. Groups Singapore, December 3, 2013
Could have been better

Big rooms, comfortable and clean, quiet environment
6
Housekeeping line no answer at night. Only 1 room card is issued and second card is chargeable.
Joanne W. Groups Singapore, December 3, 2013
Okay, no comments

Nice, big and comfortable rooms. Quiet environments
6
Breakfast variety is limited and no change everyday.
Joanne W. Groups Singapore, December 3, 2013
Unpleasant encounter with counter staff

Rooms are big and clean.
6
Check in staff not attentive to customer needs. Request was declined even without checking.
Suhaiza S. Groups Malaysia, November 23, 2013
The hotel and room was remarkable

Spacious room and bathroom, beautiful lobby, friendly staff
6.7
The room and hotel was remarkable and clean. But the only problem is the ants. Not talking bout 1 or 2 ants on the exposed food, but a lot! Trailing from behind the cabinet, to mearly everywhere in the room. Maybe the hotel should consult with pest control company for a solution.
Seow H. Groups Malaysia, September 29, 2013
Nice

Room, environment, service
8.7
Nice hotel, friendly staffs, nice breakfast, good environment
Seow H. Groups Malaysia, September 29, 2013
Excellent

Room, service and environment
8.7
Nice room, friendly staffs, great environment and hotel

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Customer Reviews - Palace Of The Golden Horses Hotel, Kuala Lumpur

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