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Very good 7.2
Based on 137 reviews

Recent customer comments

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Very good



based on 137 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.0
  • Location 8.5
  • Room Comfort/Standard 7.3
  • Service 6.9
  • Value for Money 6.6
  • Food/Dining 6.6

Barbara H. from Australia
Solo travelers
Stayed 2 nights in April 2014
Well located, clean secure rooms and helpful staff
The central location - handy to all major Ghats but quieter than the busier Ghats
Really enjoyed the stay here. Location is really handy and feels more relaxed than the main Ghat areas. Rooms are each different and the standard of the upgrade to the building is high. Comfortable bed although linen was badly pilled. I'm sure if I had asked it would have been replaced - but wasn't important enough to worry about. Rooftop area nice - although no views when sitting having meals. Met other interesting travellers at breakfast because tables can be communal. Highly recommend for both it's charm generally and it's excellent location.
Reviewed May 09, 2014

Catherine W. from Australia
Families with older children
Stayed one night in March 2014
Clean and comfortable, right on Assi Ghat
Location to ghats, helpful staff, themed rooms clean and comfortable.
We stayed for one night only, as a group of 4 adults and 4 teenagers. Concierge helpful and English good. Great spot with view over Ganges on rooftop restaurant. Clean and comfortable in a grubby city with touts and beggars as soon as you walk out the door. Staff organised boat tour and taxi back to airport at reasonable price. Would recommend to others.
Reviewed April 02, 2014

Ravind S. from South Africa
Couples
Stayed 2 nights in February 2014
run down hotel .not good value for money.
good location only great thing about the hotel
This hotel was run down and a dissapointment. Definately not value for money.The location was freat though- right on th ebanks of the Ganges.
Reviewed March 18, 2014

Andre M. from Brazil
Groups
Stayed one night in February 2014
Clean hotel
Clean hotel, ok food, good location.
Good, but you can find better restauants in the city or in other hotels along the ganges. The restaurant was empty and it took 1.5 hours to do a simple pasta.
Reviewed March 01, 2014

Stanford S. from United States
Couples
Stayed 3 nights in January 2014
Not worth the money
Location on the ghats; free Internet
Most of the rooms don't look out onto the outside, but have small windows looking onto an airshaft. Breakfasts were skimpy; no fresh juices, no brown bread in a city famous for healthy eating. The rooms are small. The hotel is clean and aesthetic, but not worth a night.
Reviewed February 03, 2014

Elizabeth J. from Australia
Solo travelers
Stayed 3 nights in January 2014
comfortable and easy access to all attractions
location, helpful staff, easy access
I throughly enjoyed my stay at the Palace, the staff were welcoming and very helpful. The hotel is in such a good location, taxi right to the door and the ghats are right there. Loved walking along the ghats for hours. Was in room 107 had a window no view just a white brick wall which didnt bother me the action is outside and very quiet. The room was very clean and nicely decorated in warm colours. I highly recommend this hotel right on the ganges and would stay here again.
Reviewed January 24, 2014

Marieke B. from Netherlands
Solo travelers
Stayed 3 nights in January 2014
Wonderful
Comfort, great location, good service
Perfect. The only complaint I may have is the Agoda-hotel-deal, which made it impossible to have me refunded a cancelled third night – which cancelled more then 3 days before the actual night. That is a much too good deal for a hotel which will never have difficulties to find guests, and to fill up the vacant room again.
Reviewed January 17, 2014

GORDON L. from United Kingdom
Couples
Stayed one night in January 2014
Quality hotel in a good location.
Room quality, food and friendly staff.
The hotel offers sanctuary in the chaos that is Varanasi. All areas are well finished and attractive. Food is mainly Indian but breakfast offers eggs any style. The location is on the steps of the Ghats and allows easy access to either boats or walking. There is work opposite which is currently muddy but that is temporary. Good hotel and although not cheap, is value for money.
Reviewed January 12, 2014

Anne-Kaarina H. from Finland
Business travelers
Stayed 6 nights in December 2013
extremely friendly and nice staff
location, staff, safety
very pleasant and interesting, good location to explore the ghats,nice and friendly staff
Reviewed January 06, 2014

Christine S. from Austria
Couples
Stayed 4 nights in December 2013
comfortable stay in central location
location, comfort, food
Reviewed December 17, 2013