Exceptional 9.5
Based on 29 reviews

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About Palais Hansen Kempinski Vienna


Designed for both business and leisure travel, Palais Hansen Kempinski Vienna is ideally situated in 01. Innere Stadt; one of the city's most popular locales. With its location just 0.6 Km from the city center and 17.0 Km from the airport, this 5-star hotel attracts numerous travelers each year. This modern hotel is in the vicinity of popular city attractions such as Cityrama, Reisebuchladen, Sigmund Freud Museum.

Palais Hansen Kempinski Vienna offers impeccable service and all the essential amenities to invigorate travelers. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, express check-in/check-out can be enjoyed at the hotel.

The hotel features 152 beautifully appointed guest rooms, many of which include television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, heating. The hotel offers wonderful recreational facilities such as fitness center, sauna, indoor pool, spa, massage to make your stay truly unforgettable. Palais Hansen Kempinski Vienna is your one-stop destination for quality hotel accommodations in Vienna.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • valet parking
  • car park
  • airport transfer
  • shuttle service
  • bicycle rental

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • swimming pool [indoor]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • bar


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • newspapers
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes
  • doorman

Languages Spoken

  • English
  • Arabic
  • French
  • German
  • Greek
  • Russian
  • Spanish
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 42 EUR
Check-In From: 03:00 PM
Check-Out Until: 12:00 AM
Distance from City Center: 0.6 Km
Distance to Airport: 19.0 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 3
Number of Restaurants: 2
Number of Rooms : 152
Parking Fee (per day): 40 EUR
Time to Airport (Minutes): 25
Year Hotel Built: 2013
Year Hotel Last Renovated: 2013
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 10.0
  • Facilities 10.0
  • Location 9.2
  • Room Comfort/Standard 9.9
  • Service 9.7
  • Value for Money 9.1
  • Food/Dining 9.4

jung S.
South Korea
June 15, 2016
The best
I thavel a lot all around the world!! Here?? one of the best five hotels the first reason is because we talk to a human being and not i a robots!! and here they know how to make you fell like one!! And breakfast?! is a must try!! Totally recommend!!

Laura L.
May 28, 2016
Great service
Really enjoyed my stay. The staff was really friendly esp my concierge Daniel. Room was big n luxurious. Truly a great experience. Love it!

Chee G.
March 27, 2016
Beautiful, grand, and excellent service
The room is beautiful with large bed and huge toilet. Everything from toiletries to free mineral water is top notch. The staff are always so helpful, polite and professional. Excellent location near all the tourist attractions :) and a one star Michelin located within :). The spa is simply beyond words :)

shujia W.
October 20, 2015
nice hotel with great service lovely deco room
service food atmosphere
Nice hotel local at hi class residential area. 3 Minutes walk distance to tube station and only few minutue lead u to tourism center. The room size said that is 36 meter square which i may not that agree and my room face on street side which make me wonder may choice the hotel next to the state park may better. Staff service was great and the breakfast was great with high cost.

yehia E.
September 21, 2015
Thank you Kempinski
Food - location - staff

Andrew H.
July 20, 2015
Superb Luxury hotel near to all major sightseeing
Location, Room, Transport
Fantastic hotel, easy to travel by tram or by walking. Room was beautiful and bed super comfortable. Staff were very helpful and the breakfast buffet outstanding. Worth every dollar spent. Will definately stay again if visiting Vienna.

Raymond M.
June 05, 2015
One night of luxury
Such an experience to stay here. From the amazing staff to the fantastic restaurants to the stylish decor it was special. Only stayed for one night but it was worth it. Perfect.

christian D.
December 30, 2014
Top class
Lobby decoration and atmosphere / rooms confort / excellent staff
Excellemment bien .

Tong Y.
October 30, 2014
Everything was superb!!

Teerasak L.
October 01, 2014
excellent hotel one
hospitalities all staffs even housekeeping to top/ very good foods/ location
we will be return to visit Vienna again and again because of this Hotel