Exceptional 9.5
Based on 31 reviews

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About Palais Hansen Kempinski Vienna


Whether you're a tourist or traveling on business, Palais Hansen Kempinski Vienna is a great choice for accommodation when visiting Vienna. With its location just 0.6 Km from the city center and 19.0 Km from the airport, this 5-star hotel attracts numerous travelers each year. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Hohe Brucke Wien, St. Mary's on the Bank (Maria Am Gestade), Cityrama.

Palais Hansen Kempinski Vienna offers impeccable service and all the essential amenities to invigorate travelers. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

Step into one of 152 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, heating which can be found in some rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, Palais Hansen Kempinski Vienna is an excellent choice for your stay in Vienna.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Taxi service
  • Valet parking
  • Car park
  • Airport transfer
  • Shuttle service
  • Bicycle rental

Things to do, ways to relax

  • Fitness center
  • Sauna
  • Swimming pool [indoor]
  • Spa
  • Massage(s)
  • Steamroom

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Bar

Access, services, and conveniences

  • Daily housekeeping
  • Wheelchair accessible
  • 24-hour front desk
  • Facilities for disabled guests
  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Smoking area
  • Doorman

For the kids

  • Family room

Languages Spoken

  • English
  • Arabic
  • French
  • German
  • Greek
  • Russian
  • Spanish
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 42 EUR
Check-In From: 03:00 PM
Check-Out Until: 12:00 AM
Distance from City Center: 0.6 Km
Distance to Airport: 19.0 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 3
Number of Restaurants: 2
Number of Rooms : 152
Parking Fee (per day): 40 EUR
Time to Airport (Minutes): 25
Year Hotel Built: 2013
Year Hotel Last Renovated: 2013
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Recent customer comments

Filter by traveler type

  • Cleanliness 10.0
  • Facilities 10.0
  • Location 9.1
  • Room Comfort/Standard 9.9
  • Service 9.7
  • Value for money 9.1
  • Food/Dining 9.4
Sort by

Vini D.
August 16, 2016
excellent and modern hotel
very nice room and just a short walk to the subway

jung S.
South Korea
June 15, 2016
The best
I thavel a lot all around the world!! Here?? one of the best five hotels the first reason is because we talk to a human being and not i a robots!! and here they know how to make you fell like one!! And breakfast?! is a must try!! Totally recommend!!

Laura L.
May 28, 2016
Great service
Really enjoyed my stay. The staff was really friendly esp my concierge Daniel. Room was big n luxurious. Truly a great experience. Love it!

Chee G.
March 27, 2016
Beautiful, grand, and excellent service
The room is beautiful with large bed and huge toilet. Everything from toiletries to free mineral water is top notch. The staff are always so helpful, polite and professional. Excellent location near all the tourist attractions :) and a one star Michelin located within :). The spa is simply beyond words :)

shujia W.
October 20, 2015
nice hotel with great service lovely deco room
service food atmosphere
Nice hotel local at hi class residential area. 3 Minutes walk distance to tube station and only few minutue lead u to tourism center. The room size said that is 36 meter square which i may not that agree and my room face on street side which make me wonder may choice the hotel next to the state park may better. Staff service was great and the breakfast was great with high cost.

yehia E.
September 21, 2015
Thank you Kempinski
Food - location - staff

Andrew H.
July 20, 2015
Superb Luxury hotel near to all major sightseeing
Location, Room, Transport
Fantastic hotel, easy to travel by tram or by walking. Room was beautiful and bed super comfortable. Staff were very helpful and the breakfast buffet outstanding. Worth every dollar spent. Will definately stay again if visiting Vienna.

Raymond M.
June 05, 2015
One night of luxury
Such an experience to stay here. From the amazing staff to the fantastic restaurants to the stylish decor it was special. Only stayed for one night but it was worth it. Perfect.

christian D.
December 30, 2014
Top class
Lobby decoration and atmosphere / rooms confort / excellent staff
Excellemment bien .

Tong Y.
October 30, 2014
Everything was superb!!


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