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About Palais Hansen Kempinski Vienna


Designed for both business and leisure travel, Palais Hansen Kempinski Vienna is ideally situated in 01. Innere Stadt; one of the city's most popular locales. Only 17.0 Km away, this 5-star hotel can be easily accessed from the airport. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Cityrama, Reisebuchladen, Sigmund Freud Museum.

At Palais Hansen Kempinski Vienna, the excellent service and superior facilities make for an unforgettable stay. Free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, express check-in/check-out are just a few of the facilities that set Palais Hansen Kempinski Vienna apart from other hotels in the city.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide internet access – wireless, non smoking rooms, air conditioning, heating, wake-up service to please the most discerning guest. The hotel offers fantastic facilities, including fitness center, sauna, indoor pool, spa, massage, to help you unwind after an action-packed day in the city. Whatever your reason for visiting Vienna, the Palais Hansen Kempinski Vienna is the perfect venue for an exhilarating and exciting break away.
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Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • bar
  • business center
  • concierge
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • pets allowed
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • shuttle service
  • smoking area

Sports and Recreation

  • fitness center
  • indoor pool
  • massage
  • sauna
  • spa
  • steamroom


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • Arabic
  • English
  • French
  • German
  • Russian
  • Spanish
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 41 EUR
Check-Out Until: 12:00 PM
Distance from City Center: 0.6 Km
Distance to Airport: 17.0 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 5
Number of Restaurants: 2
Number of Rooms : 152
Parking Fee (per day): 32 EUR
Time to Airport (Minutes): 25
Year Hotel Built: 2013
Year Hotel Last Renovated: 2013
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Recent customer comments

Filter by traveler type
All reviews (26)

Business travelers (3)

Couples (11)

Solo travelers (4)

Families with young children (3)

Families with older children (4)

Groups (1)

Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

8.8 Laura L.
May 28, 2016
Great service
Really enjoyed my stay. The staff was really friendly esp my concierge Daniel. Room was big n luxurious. Truly a great experience. Love it!

10 Chee G.
March 27, 2016
Beautiful, grand, and excellent service
The room is beautiful with large bed and huge toilet. Everything from toiletries to free mineral water is top notch. The staff are always so helpful, polite and professional. Excellent location near all the tourist attractions :) and a one star Michelin located within :). The spa is simply beyond words :)

9.3 shujia W.
October 20, 2015
nice hotel with great service lovely deco room
service food atmosphere
Nice hotel local at hi class residential area. 3 Minutes walk distance to tube station and only few minutue lead u to tourism center. The room size said that is 36 meter square which i may not that agree and my room face on street side which make me wonder may choice the hotel next to the state park may better. Staff service was great and the breakfast was great with high cost.

9.7 yehia E.
September 21, 2015
Thank you Kempinski
Food - location - staff

10 Raymond M.
June 05, 2015
One night of luxury
Such an experience to stay here. From the amazing staff to the fantastic restaurants to the stylish decor it was special. Only stayed for one night but it was worth it. Perfect.

9.3 Andrew H.
July 20, 2015
Superb Luxury hotel near to all major sightseeing
Location, Room, Transport
Fantastic hotel, easy to travel by tram or by walking. Room was beautiful and bed super comfortable. Staff were very helpful and the breakfast buffet outstanding. Worth every dollar spent. Will definately stay again if visiting Vienna.

9 christian D.
December 30, 2014
Top class
Lobby decoration and atmosphere / rooms confort / excellent staff
Excellemment bien .

10 Teerasak L.
October 01, 2014
excellent hotel one
hospitalities all staffs even housekeeping to top/ very good foods/ location
we will be return to visit Vienna again and again because of this Hotel

10 Tong Y.
October 30, 2014
Everything was superb!!

10 Trudi M.
September 14, 2014
One of my favorite hotels
The staff were amazing and so helpful. Rooms were very modern and luxurious. Spa treatment was amazibg
We just loved it. Could not have been more pleased with our stay. Would go back again in a heartbeat.