arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Exceptional 9.5
Based on 29 reviews

Recent customer comments

Filter by traveler type
Exceptional



based on 29 reviews
  • Hotel Condition/Cleanliness 10.0
  • Facilities 10.0
  • Location 9.2
  • Room Comfort/Standard 9.9
  • Service 9.7
  • Value for Money 9.1
  • Food/Dining 9.4

Trudi M.
Australia
September 14, 2014
One of my favorite hotels
The staff were amazing and so helpful. Rooms were very modern and luxurious. Spa treatment was amazibg
We just loved it. Could not have been more pleased with our stay. Would go back again in a heartbeat.

james C.
Australia
August 04, 2014
one of the world's best hotels
The grandure and old world charm of this hotel are amazing, the staff are also very helpful.
Our stay was fantastic, the spa facilities were excellent including the relaxing refresher pool after your steam or sauna session.Everything about the rooms was great and especially the ceiling shower heads.Location was easy to walk to from Shotenring U station and a 20 minute walk to the happening shopping and museum areas.We found a great little restaurant nearby called Das Heinz, well priced and awesome meal and great vibe.

simon K.
United Kingdom
June 10, 2014
beautiful hotel and amazing breakfast
room facilities, ambience and breakfast

William A.
Australia
June 02, 2014
A place to remember
excellent location , good staff and a great hotel to sit down relax after a day of touring.
very good and happy with my choice of hotel.

David R.
United Kingdom
December 24, 2013
A superb luxury hotel, with great service
Staff helpfulness with great recommendations for tourism, dining etc; good location, with a comfortable room

AHMED A.
United Arab Emirates
October 29, 2013
luxuary hotel with friendly stuff
Resturants , lobby, spa
it is very pleasure time to stay in this luxuary Hotel .it is wonderful without ant negative comments.

Roland F.
Austria
October 19, 2013
just great - I like this hotel
big clean room, nice hotel, nice staff, cool cigar bar
just great - this is the hotel I will come back. Historical building, completely new renovated, perfect rooms, just a perfect hotel

Jaruchat S.
Thailand
October 17, 2013
A perfect hotel? A great hotel, definitely.
LOCATION, ROOMS, DECOR, STAFF, FOOD, POOL
Everything at this Kempinski is great. The rooms are well-appointed and luxurious. The decor of the entire hotel is sublime. The staff is extremely polite, friendly and attentive. The main restaurant is very nice and the dessert kitchen is just so FUN! I love this hotel.

Kirill P.
Russia
June 13, 2013
A new luxury hotel in the heart of Vienna
1) Location; 2) Style; 3) Facilities

Jose A.
Argentina
September 11, 2014
Excelente
Un hotel de lujo, con todos los servicios de un cinco estrellas. No está en el centro histórico, se llega caminando unas quince cuadras. Muy buen servicio.
Estadía perfecta, spa confortable, cafetera en la habitación. Servicio de limpieza dos veces por día. Todo se comanda desde un iPad. Todo el hotel es genial.