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Palazzo Pensionne

49 Sepulveda Street, Cebu City, Cebu, Philippines 6000 (Show on map)

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Area: Cebu City Number of Rooms: 14
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
540 reviews

Value for Money
8.0
Location
6.8
Staff Performance
7.6
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.8
Food/Dining
6.7
All reviews (540)
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Shaun O. Groups Australia, June 9, 2012
Simple hotel in a quiet location

Quiet locale yet heavy taxi traffic, friendly service, nice food in the restaurant
7
Great place to stay if you're looking for a cheap place to lay your bags down while you go out. My plan was exactly this. A security guard is posted outside the hotel every night, and the rooms have modern electronic locks. Although at first I was taken aback when I saw the location of the hotel, the amount of taxis that drive past negate any notion of isolation. The hotel is a close enough taxi ride to SM, Ayala and all the attractions in the city.
Shopping Tip: A 10 litre bottle of water costs only a couple of dollars, and is a great investment. The close proximity of Ayala and SM means you can come to Cebu with an empty suitcase.
Rinon O. Families with young children Philippines, June 4, 2012
great location but small room

fun / nightlife
4
services of reception areas is not good, not pleasing to the customers when coming in and out. Food service is almost the same at all time while stay. no refreshment, or equipment like refrigeration inside the room. no music lounge or audio equipment inside the room. facilities is not good enough to stay.
Yuet Y. Solo travelers Hong Kong, June 2, 2012
Fairly enough

Big and tidy room
7.3
Stayed for 3 days. With 3 different kinds of breakfast and the filipino one has more than 4 choices. My room is a superior one with two single beds, a flat tv, strong shower head, closet, soap and shampoo. It doesn't locate on the main street but around 15 min walking distance to Ayala mall and 20 mins to Colin street and Robinson mall. There's a jeepney in Ayala that you can take to SM city. Taxi fee is around 61-70 peso from Ayala to Palazzo. And around 330 peso from the airport to the hotel.
Una G. Couples Afghanistan, June 2, 2012
Nice rooms

Quiet area
5
we arrived late evening, for one night. check in was slow as the computer crashed. we reserved a studio which was very nice and comfortable. double bed, sat tv, a/c, lots of storage space and adjoining large bathroom. its perfect if you want somewhere quiet to stay, but there are no resturants/shopping malls nearby, so you have to get a cab to get to a more lively area. the hotel itself is good and the staff were nice, but i would rather stay in a more lively area next time.
Restaurant Tip: Get a taxi to Maya Mexican resturant - takes about 20 minutes, but well worth the trip - fantastic nachos!
Frigo C. Couples Italy, May 31, 2012
Lovely hotel with warm staff

great location, free WIFI,attentive staff
7.7
The hotel is located just 10 min away from the main shopping center Ayala.With 8PHP you can ride a Jeppny,which stops just few steps away from the hotel.Taxi will take around 50PHP and you will never find difficult to get one. During night time there is a local security on the door which helps you to get a taxi in case you need one. Breakfast is simple but good enough, you can pre order in the evening and get it delivery at your room.Wifi is in all rooms, dining room and lobby. I stayed in a junior suite for some days, in the new wing of the hotel, than swap to family room, in the old part.Huge difference.In here the rooms are old, with relatively small bathroom. Close to the hotel you can find a small shop where you can get drinks and some ready to go food.The hotel offer you laundry service if you really need it. We felt like at home, surrounded by sincere and genuine staff, always ready to help you out.
Shopping Tip: Ayala Mall, 10 min from the hotel. Santo Nino Cathedral (very nice) about 10-15 min, depends the traffic. SM Mall, 20 min With 10 min walk you can reach Bo's coffee for a nice breakfast and opposite "El Pochero" restaurant, which seems very famous within the city and offer you a good genuine filipino food for few pesos.
Stefanie M. Couples Canada, May 29, 2012
Decent place to stay

Clean, spacious room, friendly staff
7.3
The staff were friendly and helpful to offer suggestions and help us with directions. Location was ok, not great, but taxis and jeepneys are nearby and inexpensive. Breakfast was included and was decent.
Minin S. Families with older children Philippines, May 28, 2012
nice hotel, great location, old and new rooms

quiet, near the city, free wifi
7.7
We got to stay at a room from the new building and at a room from the old one. The former was much nicer, while the latter was okay. Taxis were always available to take us to wherever we wanted and the staff were helpful. All in all, such an amazing deal on this hotel! Cheap but comfy!
Restaurant Tip: zubuchon. best pig.. ever!! -anthony bourdain
Jagathesh S. Groups Singapore, May 26, 2012
Nice hotel with clean rooms and good food

good customer service, clean rooms, good food
7.3
hotel was located at a residential area. it was quiet and peaceful over there with no buzz of the city life. food was great and the staff were friendly especially the security. not easy to get a taxi but the security guard will help you to get a taxi in no time. rooms were clean and tidy but there was no great window view as it is a residential area. overall, it is a good place to stay for those on a budget.
Carlos L. Groups Philippines, May 19, 2012
accomodating staff

hotel
8.3
very accomodating and friendly staff, nice and clean room
Warren E. Families with older children New Zealand, May 19, 2012
Nice hotel, friendly and reasonably priced

Rooms were clean and the restaurant very Homely. Good service from reception.
7.7
enjoyed it as it was reasonably handy to most parts of cebu by taxi. the beds were comfortable and the room moderately quiet. generally a pleasant hotel to stay in. only complaint was no fridge in the room and i had to pay an additional night to get one. i also think they would attract more western tourists if they offered a slightly more 'western' style of breakfast with real bacon or cereal, even if they charged extra. however if i asked the waitress she would get me something extra like a side plate for my toast.

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Customer Reviews - Palazzo Pensionne, Cebu

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