Excellent 8.6
Based on 288 reviews

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About Palazzo Versace Resort

Description

Palazzo Versace Resort is located on the Broadwater at Main Beach on the Gold Coast. The luxurious property has fabulous interior designs and all rooms feature an LCD/plasma television. Its maximum waterfront exposure, unique Italian furnishings, remarkable service, and tranquil settings make it everything you would expect from the world’s first fashion brand hotel. All 200 rooms are accessorized with eminent Bespoken Versace furnishing, vibrant and grand fabrics, decked out with floor-to-ceiling windows, adorned with vivid silks, and they also have a Juliet balcony that invites the Gold Coast sunshine and refreshing atmosphere. Extravagant and opulent, Palazzo Versace Resort is home to three award winning restaurants, a famous spa, au courant fitness center, and state-of-the-art meeting and event facilities. Palazzo Versace Resort is simply a timeless masterpiece.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Valet parking
  • Car park
  • Airport transfer
  • Bicycle rental

Things to do, ways to relax

  • Hot tub
  • Private beach
  • Fitness center
  • Sauna
  • Swimming pool [outdoor]
  • Swimming pool [indoor]
  • Spa
  • Massage(s)
  • Tours
  • Garden
  • Steamroom

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Access, services, and conveniences

  • front desk [24-hour]
  • Facilities for disabled guests
  • Luggage storage
  • Newspapers
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • ATM
  • Currency exchange
  • Salon
  • Shop(s)
  • Smoking area

Languages Spoken

  • English
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Policies

Smoking is only allowed in designated areas. Guests smoking elsewhere are responsible for all costs, damages, and liabilities caused by smoking.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 79 AUD
Breakfast Charge (when not included in room rate): 46 AUD
Check-In From: 2:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 3. Km
Distance to Airport: 35. Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 3
Number of Floors: 5
Number of Restaurants: 4
Number of Rooms : 200
Room Voltage: 240
Time to Airport (Minutes): 30
Year Hotel Built: 2000
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Verified traveler reviews

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 9.1
  • Facilities 7.7
  • Location 8.4
  • Room Comfort/Standard 8.9
  • Service 8.7
  • Value for Money 7.8
  • Food/Dining 8.8

AMANDA P. from Australia
Families with older children
Stayed 2 nights in August 2016
Keen to return
The buffet dinner was very good and service good. Pool area great and very relaxing. All staff were very good although staff in the bar/ afternoon tea area were slightly more abrupt and less efficient. Room was lovely and I would definitely return.
Reviewed August 22, 2016

Penny T. from Australia
Solo travelers
Stayed 2 nights in August 2016
Old fashioned elegance
The hotel and staff have an air of old fashioned elegance.. Still opulent surroundings but now fading a little with time..staff are helpful and kindly..food, lounge areas and outlook all fab..rooms very comfortable and well maintained and provisions within..excellent!! Would stay again anytime as it was very relaxing and extremely well situated with shopping and eating options..!! I was a very happy customer..pt
Reviewed August 17, 2016

matthew C. from Australia
Couples
Stayed 2 nights in August 2016
Good but some issues.
My wife and I had a great stay and think palazzo is beautiful and a great place to stay. However we did have to change rooms due to issues with air con making noise. I need to note that we had great service from the staff. The next room we were moved to had a faulty TV AV system. Great room and lovely place to stay, but starting to age.
Reviewed August 09, 2016

Tick T. from Malaysia
Couples
Stayed 4 nights in December 2015
Great hotel
great hotel
Reviewed August 03, 2016

Jianan Z. from China
Couples
Stayed one night in July 2016
Very Good
Enjoyed stay at Versace. The lobby is abosutly amazing. The hotel is very fashionable and clean, but just the bedding looks a bit old.
Reviewed August 02, 2016

Tracey P. from Australia
Couples
Stayed one night in July 2016
Pool
The pool area needs to be freshened up
Reviewed August 01, 2016

jiahong Y. from China
Couples
Stayed one night in July 2016
Good place
Nice
Reviewed July 25, 2016

Kate B. from Australia
Families with young children
Stayed 2 nights in July 2016
Not well suited to family's with infants
Had a suite for our anniversary, which was looking a bit tired and dated. When we called to ask for extra things (i.e. Towel for our baby), it took 45 mins to arrive. Also the weather wasn't great during our stay (not the hotels fault obviously), but there was no indoor pool we were allowed to take our baby, which was a disappointment!
Reviewed July 17, 2016

Isabel K. from Thailand
Couples
Stayed 2 nights in June 2016
Complaint
The carpets are threadbare on Level 3. The seafood food buffet is similar to a budget cafe with poor quality seafood. The Pork was immersed in water. The Oyster Kilpatrick was minuscule with overcooked bacon(burnt). To boil a kettle in the room you have to go to the en suite to access a socket. No USB sockets. They lost our luggage for 3.0 hours from the entry to the room. Time to move forward .
Reviewed June 30, 2016

Mark H. from Australia
Couples
Stayed 3 nights in June 2016
Room review
I booked a King room for 3 nights and was given a twin. I was advised at checkin the property was full and than they cannot guarantee Agoda customers a room configuration. I advised that this was not really my problem considering how the rooms are advertised. I expect to be given the room I paid for. I reluctantly accepted the room given to me however I requested I be moved if a King room with a king bed became available. The hotel was only 30% full on the next 2 nights however I was not given the option to move. This really upset me and my partner. I advised how disappointed I was at checkout and the assistant manager had no other feedback than a glib "I'm sorry".
Reviewed June 09, 2016



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