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Palm Beach Hotel

No: 52 De Saram Road, Mount Lavinia, Colombo, Sri Lanka

Recent customer reviews

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Above average


based on
13 reviews

50 reviews in English

Value for Money
Staff Performance
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Solo travelers (13)
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Hassan A. Solo travelers Maldives, February 8, 2016

calm relaxing and enjoying
i have been here before. it was great
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John W. Solo travelers United Kingdom, December 6, 2015

The quiet and peaceful grounds, the pool and pool attendant. Lastly the very helpful and friendly staff
OK in general rule
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Sanjeevan R. Solo travelers Norway, December 7, 2014

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Cyril K. Solo travelers Sri Lanka, January 20, 2014
Nice place to stay

Restaurant, Comfortable room, Excellent design
One minor issue. Checked in at 2:30 pm. There were no towels in the bath room. After several reminders (too numerous to count) a towel arrived at 6:30 pm. I was told that there is a delay in the Laundry.
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Jaqueline O. Solo travelers Kenya, July 15, 2013
staff and management were uncooperative,not flexib

nothing much
we realized that we were booked at the wrong hotel, when we approached staff and management were hostile, uncooperative, did not offer any assistance or refunds (they refused to offer us even 50% refund and refused to cooperate)no one was able to make a decision, the rooms are big but the tv had problems and it was smelly, the coffee was horrible, the buffet breakfast and lunch was did not have variety. internet is only at the lounge. Will not be going back there
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Judith H. Solo travelers Germany, October 2, 2012
big rooms but very smelly

pool , nice garden, big room
the hotel was ok, but not really good. the room was big but it was very smelly after cigarette smoke. the staff on the reception was nice and friendly, only one staff there was unprofessional and has harassed me with phone calls in my room and Facebook stalking.
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Navil S. Solo travelers Malaysia, September 1, 2012
good hotel, friendly staff, nice large room

for the price i paid, got a really large room
everything was ok, food at restaurant was good as well and quite reasonable priced.
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Ng S. Solo travelers Malaysia, May 5, 2012
Horrible hotel ...will not stay there again.

nearby to beach
The hotel room is smelly, dark like i am entering a prison. Bad services and the staff tried to push me to go to massage center. Guys, be aware!! I will not recommend for this hotel, price is too much.
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Stephen L. Solo travelers United Kingdom, April 8, 2012
Nice looking hotel

Nice rooms and a beautiful secluded pool.
i have tosay that the service in this hotel was appalling. from reception, room service, cleaning and the restaurant were suffering from lack of training, however i met the new manager on my departure and he said that he was going to sort the problems out.. i told him that he had a real challenge. when i booked this hotel it had a rating of 5.3, and i could not understand this low rating when i saw the beautiful pool and garden. first night i ordered a meal. the food came cool. i had a suspicion that the food had come from a tureen that had supplied food to a wedding reception earlier that evening. when i complained, the waiter told me that the food had to to be carried a long way from the kitchen and the ceiling fans had cooled the food. the staff were very friendly but lacked training to work i'm a three star hotel.
Nightlife Tip: nice little shack type restaurant on the beach called the bleu ciel. excellent food.
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Stephen L. Solo travelers United Kingdom, April 1, 2012
Beautiful looking hotel

Nice location, pool
reception staff were in total chaos. the food in the restaurant was always served cool. the new manager arrived the day that i left and promised to wield the axe.
Sightseeing/Attractions Tip: The Ciel Bleu on the beach was excellent
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