Very good 7.1
Based on 844 reviews

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About Palm Garden Hotel

Description

Nestled amidst 330 acres of lush greenery, this countryside property is just 20 minutes away from Kuala Lumpur and 30 minutes from the international airport. With 151 classic and luxurious rooms on-site, Palm Garden Hotel pampers their guests by featuring spacious balconies that command spectaculars view of the cascading waterfalls, relaxing courtyard bar, and tinkling fountain. Whether it's a family vacation, friendly gathering, or a romantic getaway, Palm Garden Hotel will offer a rejuvenating trip. With tranquil surroundings, an excellent location, award wining venues on-site, and luxurious accommodation units, Palm Garden Hotel is simply extraordinary.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Car park
  • Shuttle service

Fitness & recreation

  • Fitness center
  • Spa
  • Massage(s)

Swimming & soaking

  • Swimming pool [outdoor]

Land sports

  • Golf course (within 3 km)
  • Table tennis

For kids

  • Playground
  • Kids club
  • Swimming pool [kids]

Food & beverage

  • Convenience store
  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Bar
  • Restaurant [halal]

Pets

  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage
  • Newspapers
  • Concierge

On-site facilities

  • Garden
  • Elevator
  • Smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • Safety deposit boxes

Languages spoken

  • English
  • Chinese (Mandarin)
  • Hindi
  • Indonesian
  • Malay
  • Thai
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-10 year(s) Stay for free if using existing bedding.
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 5 km
Number of Rooms : 151
Time to Airport (Minutes): 20
Year Hotel Built: 1995
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Verified traveler reviews

Filter by traveler type
Very good



  • Cleanliness 7.1
  • Facilities 6.3
  • Location 7.2
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for money 7.0
  • Food/Dining 6.8

Noridawati R. from Malaysia
Families with young children
Stayed one night in August 2016
Satisfied
Overall im satisfied with the room condition, customer service very helpful and respond very fast. My kids enjoy swimming especially the slide. Worth for money..
Reviewed August 15, 2016

Alice T. from Malaysia
Families with young children
Stayed 2 nights in August 2016
Air conditioning problems spoiled my holidays
I booked 2 connecting rooms for 2 nights. 1st night 1 room already have air -cond problem and another room facing water leaking from the ceiling at abt 11pm. we been told that it is air cond problem again. the front office agree to change to another rooms for us for the 2nd night stay as there were all full on my 1st night stay. On the 2nd night, we return to the hotel at abt 9pm and we were given another connecting room. But yet still the same thing happened. 1 room with HOT air cond again. The management should check on the room thoroughly before giving us the keys. All of us were too tired of keep on change rooms even though they manage to give us a nice room for a sleep. It's spoiled our holiday mood.
Reviewed August 11, 2016

Asrul R. from Malaysia
Families with young children
Stayed 7 nights in August 2016
good
good location
Reviewed August 11, 2016

Christopher A. from Malaysia
Business travelers
Stayed 2 nights in December 2015
Satisfactory
Hotel is fine. Very poor lighting in certain areas, and some malfunctioning lights in some corridors.
Reviewed August 08, 2016

Dyan D. from Indonesia
Couples
Stayed 3 nights in August 2016
the room is spacious and comfort, breakfast is various
the hotel is about 800 metres to IOI mall, with shuttle service to and the mall
Reviewed August 07, 2016

Tan K. from Malaysia
Business travelers
Stayed 5 nights in July 2016
Palm Garden Hotel Review
To increase the speed of Wifi services.
Reviewed August 01, 2016

Kian L. from Malaysia
Families with young children
Stayed one night in January 2016
good place
good place
Reviewed July 29, 2016

ISMAIL A. from Malaysia
Business travelers
Stayed one night in July 2016
Not Satisfactory
Room rate not equivalent with standard of the room. Not value for.money
Reviewed July 27, 2016

Hock C. from Malaysia
Business travelers
Stayed one night in July 2016
room were old
room were old. write in the offer room with breakfast but when purchased it doesnt come with breakfast
Reviewed July 26, 2016

megatshamsul M. from Malaysia
Couples
Stayed one night in July 2016
Deeply disappointed. Won't be coming back... :(
Just looking at lobby you knew this is a rundown and/or lack of maintenance and/or poor condition hotel. Bath water taken ages to drain. Lack of TV channel selections. Breakfast buffet was so basic and lack of varieties.
Reviewed July 25, 2016



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