Very good 7.1
Based on 838 reviews

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About Palm Garden Hotel


Nestled amidst 330 acres of lush greenery, this countryside property is just 20 minutes away from Kuala Lumpur and 30 minutes from the international airport. With 151 classic and luxurious rooms on-site, Palm Garden Hotel pampers their guests by featuring spacious balconies that command spectaculars view of the cascading waterfalls, relaxing courtyard bar, and tinkling fountain. Whether it's a family vacation, friendly gathering, or a romantic getaway, Palm Garden Hotel will offer a rejuvenating trip. With tranquil surroundings, an excellent location, award wining venues on-site, and luxurious accommodation units, Palm Garden Hotel is simply extraordinary.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • shuttle service

Fitness & recreation

  • fitness center
  • games room

Swimming & soaking

  • hot tub
  • swimming pool [outdoor]

Water sports

  • water sports (non-motorized)

Land sports

  • golf course (within 3 km)
  • table tennis

For kids

  • children's playground
  • kids club
  • swimming pool [kids]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • bar
  • restaurant [halal]


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service

Guest services

  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • garden
  • elevator
  • shop(s)
  • smoking area

Health and security

  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
  • Hindi
  • Indonesian
  • Malay
  • Thai
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-10 year(s) Stay for free if using existing bedding.
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 5 km
Number of Rooms : 151
Time to Airport (Minutes): 20
Year Hotel Built: 1995
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Verified traveler reviews

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Very good

  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.3
  • Location 7.2
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for Money 7.0
  • Food/Dining 6.8

July 27, 2016
Not Satisfactory
Room rate not equivalent with standard of the room. Not value

Hock C.
July 26, 2016
room were old
room were old. write in the offer room with breakfast but when purchased it doesnt come with breakfast

megatshamsul M.
July 25, 2016
Deeply disappointed. Won't be coming back... :(
Just looking at lobby you knew this is a rundown and/or lack of maintenance and/or poor condition hotel. Bath water taken ages to drain. Lack of TV channel selections. Breakfast buffet was so basic and lack of varieties.

Nor J.
July 18, 2016
Pleasant stay
It is my second stay at the hotel. This hotel is in need of refurbishment and updates. We had some problems with the toilets in 2 of 3 rooms we stayed. However, breakfast was good and staffs at the counter and security guards were polite.

Nadia H.
July 18, 2016
Staff very friendly and helpful. Nice breakfast

Lea N.
July 16, 2016
location good, delicious food however requires major refurbishment
Looking at the design and landscape, the hotel used to be a nice one. However requires major refurbishment as I can see it is running down. The management may start with paint the whole building, fix all the lights that are not working (i.e bulbs), change the broken tiles at the swimming pool etc. The room also requires attention especially the toilet. Despite of the setback, the hotel maintain a good kitchen by servicing tasty food, the staff is friendly - I feel welcomed. Location is good as the IOI City Mall is just walking distance i.e 5-8 minutes and the hotels also provide free shuttle to the mall. Way to improve.

Lolita N.
July 13, 2016
Average stay
No ramp for disable person. The liquid soap (small bottle) is not sufficient for 1 day use. Should provide bar soap.

Reena M.
July 08, 2016
No wifi coverage as advertised and Sticky and dirty bathroom with hair all over floor..

Zulkarnain L.
July 01, 2016
Great Location
Location near to IOI City Mall, only walking distance

Min T.
June 30, 2016
Spacious room but a bit aging.
Arrived with very friendly staff assistant, well done. Room is spacious and comfort but aging and broken furniture need to repair/refresh. Bathtub drain filled with lots of hair, this is disgusting, hot water not that hot.