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Palm Plaza Hotel & Spa

Avenue du 7me Art, Zone Touristique Agdal, Medina, Marrakech, Morocco 40000 (Show on map)

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Palm Plaza Hotel & Spa Marrakech - Guest Room Palm Plaza Hotel & Spa Marrakech - Guest Room Palm Plaza Hotel & Spa Marrakech - Guest Room Palm Plaza Hotel & Spa Marrakech - Exterior Palm Plaza Hotel & Spa Marrakech - Exterior Palm Plaza Hotel & Spa Marrakech - Swimming Pool Palm Plaza Hotel & Spa Marrakech - Swimming Pool Palm Plaza Hotel & Spa Marrakech - Pool Palm Plaza Hotel & Spa Marrakech - Spa Palm Plaza Hotel & Spa Marrakech - Spa Palm Plaza Hotel & Spa Marrakech - Spa Palm Plaza Hotel & Spa Marrakech - Spa
Palm Plaza Hotel & Spa Marrakech - Gym Palm Plaza Hotel & Spa Marrakech - Restaurant Palm Plaza Hotel & Spa Marrakech - Restaurant Palm Plaza Hotel & Spa Marrakech - Thai Restaurant Palm Plaza Hotel & Spa Marrakech - Restaurant Palm Plaza Hotel & Spa Marrakech - Restaurant Palm Plaza Hotel & Spa Marrakech - Restaurant Palm Plaza Hotel & Spa Marrakech - Restaurant Palm Plaza Hotel & Spa Marrakech - Restaurant Palm Plaza Hotel & Spa Marrakech - Bar Palm Plaza Hotel & Spa Marrakech - Pub/Lounge Palm Plaza Hotel & Spa Marrakech - Lobby
Palm Plaza Hotel & Spa Marrakech - Ballroom Palm Plaza Hotel & Spa Marrakech - Ballroom Palm Plaza Hotel & Spa Marrakech - Beauty Salon
Area: Medina Number of Rooms: 232
Free Wi-Fi
Pleasant

6.6

based on 8 reviews

What customers say:

Area recommended for:

culture

shopping

sightseeing

Distance to airport:

Marrakech - Menara Airport (4.8 Km)

Top attractions in the area:

Bahia Palace (3.1 Km)

Djemaa El-Fna (3.6 Km)

Souk El Bahja Market (3.6 Km)

Café Des Épices (3.8 Km)

Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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Room Types
Max
Rates
Standard
Superior
Standard
Superior
Junior Suite
Junior Suite

 

When would you like to stay at this hotel?

Features of Palm Plaza Hotel & Spa
Facilities

24-hour front desk

24-hour room service

ATM/cash machine on site

babysitting

bar

business center

car park

concierge

currency exchange

elevator

executive floor

facilities for disabled guests

family room

laundry service

meeting facilities

poolside bar

restaurant

room service

safety deposit boxes

salon

shops

shuttle service

smoking area

tours

Sports and Recreation

children's playground

fitness center

garden

golf course (within 3 km)

hot tub

indoor pool

kids club

massage

outdoor pool

pool (kids)

spa

steamroom

tennis courts

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

valet parking

 

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Located in the lovely area of Medina, Palm Plaza Hotel & Spa enjoys a commanding position in the shopping, culture, sightseeing hub of Marrakech. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Palm Plaza Hotel & Spa offers impeccable service and all the essential amenities to invigorate travelers. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, Wi-Fi in public areas.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Palm Plaza Hotel & Spa is an ideal place of stay for travelers seeking charm, comfort and convenience in Marrakech.
Located in the lovely area of Medina, Palm Plaza Hotel & Spa enjoys a commanding position in the sho ... see more
Children and extra beds:
Infant 0-4 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 5-12 year(s)
Stay for free if using existing bedding.

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
100 MAD

Check-In From
03:00 PM

Check-Out Until
12:00 PM

Distance from City Center
4 km

Distance to Airport
4 km

Internet Usage Fee
0 USD

Non-Smoking Rooms / Floors
No

Number of Bars
2

Number of Floors
3

Number of Restaurants
4

Number of Rooms
232

Parking Fee (per day)
0 MAD

Room Voltage
220

Time to Airport (Minutes)
10

Year Hotel Built
2008

Palm Plaza Hotel & Spa Marrakech - Food, drink and entertainment Restaurant
Restaurant
Palm Plaza Hotel & Spa Marrakech - Food, drink and entertainment Restaurant
Restaurant

Recent customer comments

Filter by Traveler Type

 

Pleasant

6.6

from 8 reviews

Value for Money
6.8
Location
7.0
Staff Performance
7.8
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
5.2
Food/Dining
5.8
All reviews (8)
Sort by:
Olivier B. Business travelers France, June 15, 2014
Nice settings, Poor internet connection

Pool, Food, large rooms
5.7
It took 4 hours to get a working internet connection and still not in the room in spite of changing rooms 3 times. Not to the standards of a 5 star hotel! Staff was good willing but manager was unresponsive.
Kristine H. Solo travelers United Kingdom, October 26, 2013
enjoyed lazing by the pool

pool food wine
6
Naomi G. Couples United Kingdom, September 7, 2012
Best Days Behind It

Pool
4.7
We cannot recommend this hotel based on the basis that we visited out of season and did not find the staff, hotel or facilities to be of a five staff standard. For example: - the room did not have anything in the mini bar (even though the leaflet said we would find a "plentiful supply of food and drinks..." (or similar). - none of the restaurants appeared to be open and the Moroccan-themed one ran out of ingredients meaning that half of what was on the menu was not available (including, rather bizarrely ice cream!) - the bar did not have any change so we were forced to put charges on our room - the on-the-hour shuttle bus was around 30 minutes late (the first and only time we bothered to get it!) - the poolside cafe had no salt or pepper and the staff were very confused when we requested this - the landing outside our hotel was constantly dark as the lights were always off and we couldn't find any switches! - there is a shell of what was once, or perhaps what had planned to be, a shopping centre directly opposite the hotel which does not make for a nice view. - the staff were generally rude and not at all interested. For example when we checked out the receptionist didn't even say good bye! - Dodgy and inconsistent internet connection All in all a real disappointment. We had planned to end our holiday with 5 star luxury - having spent the first half in a 3 star riad in Medina. The riad was far better. On the plus side, the swimming pool was excellent and the hotel grounds were well kept. Unfortunately we were very limited in terms of other things to do - shops, spa etc. appeared to be constantly closed and restaurants were dead. This forced us to spend any time outside of the sun in our room, "enjoying" rather average room service. All in all a big disappointment.
Elizabeth W. Groups United States of America, May 6, 2012
Really nice hotel with a lot of potential.

Pool, gardens around pool, selection of restaurants
7
The Palm Plaza has the potential to be one of the most sought after places to stay in Marrakech if it would work on training its staff a little better. The people at the check in desk are not very efficient or enthusiastic, and the people working at the various restaurants can be arrogant and inattentive. Also, the hotel does not do a good job of describing where the different amenities are, and the staff in the fitness and spa part of the hotel are not overly friendly or helpful. I got the impression that the spa services, indoor pool, and fitness room were majorly underused mostly because guests probably didn't know about them! Overall, however, the Palm Plaza is very pleasant and destined to become a great hotel of Marrakech if it gets its staff in gear and its amenities better publicized.
Nightlife Tip: Go to the famous La Mamounia hotel in Marrakech for a drink in the bar to do some interesting people watching and to see what one of the top 5 hotels in the world is like. Believe it or not, the Palm Plaza pool and grounds rival the pool area of La Mamounia. La Mamounia, however, is in a class of its own in general.
Namake R. Couples France, August 29, 2012
Hôtel charmant et service avec le sourire

très bon séjour
7.3
excellent séjour, mais pour le service il ne faut pas être presser, l'hotel propose différentes activités, et le resto est bon avec divers choix....
Ouassim M. Families with young children Canada, July 12, 2012
Tres bel hotel, service laisse a desirer

emplacement, piscine, suites de qulaite
6.7
tres bel hotel mais le service est tres mauvais specialement a la reception. C,est presque le laisez aller total, aucun responsable capable de prendre des decisions
Habib A. Couples Saudi Arabia, October 24, 2014
جميل

الغرفة
7
Catarina V. Families with older children Sweden, March 31, 2010
Bra hotell

Vi gillade den vackra trädgården, den underbara poolen, fantastiskt vänlig och ödmjuk personal och viljan att ge service. Servicen med shettlebus var toppen men det var dessvärre alldeles för få turer. Det hade varit trevligt att kunna åka hem från stan efter en middag vid 8 eller 9-tiden. (sista möjligheten var kl:7pm)Frukosten var underbar och omelett-tjejen ett rigtigt proffs:)
8.3
Jag och min dotter bodde på Palm Plaza i en vecka. Personalen var fantastiskt hjälpsam och vänlig. Tyvärr pratade de flesta inte engelska så missförstånden blev en del. Vi njöt av en fantastisk och ren pool, fina restauranger och ett bra gym. Gyminstruktören var mycket hjälpsam och vi blev väldigt bra mottagna. En negativ sak var att shettlebusarna slutade gå kl 19:00 vilket gjorde att man var tvungen att ta taxi och det var hur svårt som helst att få Taxichaufförerna att hitta till hotellet. Ett annat problem var att restaurangerna på hotellet öppnade relativt sent. Förutom det var vi mycket nöjda. Rummen fräscha och trevliga med fin terass. Städningen var ok.Vi rekommenderar detta hotell varmt.
Hotel Feature Tip: Rekommenderar gymet och den fantastiska poolträdgården. Omeletterna vid frukosten var perfekta :)
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