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Recent customer comments

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Very good

based on 214 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 6.5
  • Location 7.3
  • Room Comfort/Standard 8.2
  • Service 8.5
  • Value for Money 7.9
  • Food/Dining 5.7

Audrey L.
December 21, 2015

Geoffrey T.
December 11, 2015
Great little hotel that surprised me.
Convenience,Bed comfort and staff.
Got in tired from a long day flying so just arrived at the hotel and showered then fell asleep as the bed was really comfortable.Woke up at 6 am then a sufficient breakfastin the restaurant then seen off in a taxi to the next destination.Feeling refreshed...

Ma M.
December 02, 2015
cozy hotel
near a prime location, value for money and cleanliness
hotel is easy to find through the neighborhood (near a school but still quiet). very near a prime location in Makati. good value for money, cheap but very clean and staff are okay :)

Peter G.
United Kingdom
November 11, 2015
Room size, in room amenities, cleanliness
Everything you could hope for in a much larger branded hotel is incorporated here. I have stayed at Palm Rock twice now and will certainly stay here on future trips to Manila.

Marie D.
November 09, 2015
will come back and highly recommended
cleanliness, customer service

Gellie A.
November 02, 2015
A Relaxing Stay in Palm Rock Hotel
The clean room, the friendly staff, and it's accessible to where we need to be
The stay was great and comfortable. I almost got lost when looking for it, initially, but once you're there, everything's fine and you'll realize that it's strategically located near Power Plant Mall and easy to call a cab or get an Uber ride.

abode A.
Saudi Arabia
October 25, 2015
Clean hotel but far from the street
Clean hotel but far from the street

philip F.
United Kingdom
October 15, 2015
A bit expensive for what it is .
Central location. Clean room ,
1 A bit expensive for what it is. 2 Taxi drivers can't find the hotel . 3 fridge doesn't work

robert H.
United States
October 15, 2015
very nice place
staff staff staff
staff goes out of there way to please

Noel N.
September 05, 2015
It's okay
Location is near the Power Plant Mall. The hotel is very clean. The room is comfortable.
It was okay. The hotel is good. We just have some issues with 'some' staff. Our main concern was the laundry service. We didn't know that the hotel hired somebody outside for laundry. The problem was it was not good and most of our clothes were damaged. My wife's 2 blouses were damaged and we noticed it immediately and informed the front office. They didn't let us pay for all the laundry services and brought us in the airport for free. Upon inspecting our clothes when we get to Bangkok, we noticed that there are some clothes also that were damaged. Anyway, special thanks to 'Donald' for getting us taxi whenever we need it, and driving us to airport on the day we left.