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Recent customer comments

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Very good



based on 209 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 5.3
  • Location 7.3
  • Room Comfort/Standard 8.2
  • Staff Performance 8.5
  • Value for Money 7.8
  • Food/Dining 5.7

9 Peter G.
United Kingdom
November 11, 2015
Excellent
Room size, in room amenities, cleanliness
Everything you could hope for in a much larger branded hotel is incorporated here. I have stayed at Palm Rock twice now and will certainly stay here on future trips to Manila.

9.3 Marie D.
Philippines
November 09, 2015
will come back and highly recommended
cleanliness, customer service

8.7 Gellie A.
Philippines
November 02, 2015
A Relaxing Stay in Palm Rock Hotel
The clean room, the friendly staff, and it's accessible to where we need to be
The stay was great and comfortable. I almost got lost when looking for it, initially, but once you're there, everything's fine and you'll realize that it's strategically located near Power Plant Mall and easy to call a cab or get an Uber ride.

4 abode A.
Saudi Arabia
October 25, 2015
Clean hotel but far from the street
Clean hotel but far from the street

7.3 philip F.
United Kingdom
October 15, 2015
A bit expensive for what it is .
Central location. Clean room ,
1 A bit expensive for what it is. 2 Taxi drivers can't find the hotel . 3 fridge doesn't work

9 robert H.
United States
October 15, 2015
very nice place
staff staff staff
staff goes out of there way to please

7.3 Noel N.
Philippines
September 05, 2015
It's okay
Location is near the Power Plant Mall. The hotel is very clean. The room is comfortable.
It was okay. The hotel is good. We just have some issues with 'some' staff. Our main concern was the laundry service. We didn't know that the hotel hired somebody outside for laundry. The problem was it was not good and most of our clothes were damaged. My wife's 2 blouses were damaged and we noticed it immediately and informed the front office. They didn't let us pay for all the laundry services and brought us in the airport for free. Upon inspecting our clothes when we get to Bangkok, we noticed that there are some clothes also that were damaged. Anyway, special thanks to 'Donald' for getting us taxi whenever we need it, and driving us to airport on the day we left.

7.7 Fred K.
Singapore
September 02, 2015
Nice Hotel in a Housing area
Location , surrounding and the staff.
It was a pleasant stay as its near Power Plant mall ( 10 min walk ) and I like the area it was in .

9 Jonathan H.
Canada
August 26, 2015
Great spot tucked in a nice area
Price, location, cleanliness
No problems at all. Was my 2nd stay here. Very close to everything in Rockwell, although it is tucked behind so have to walk a short distance to taxis and convenience store, etc. Great value. The rooms are nice, large and clean. Breakfast in the morning is quite small, but enough to give you a start before you head out for the day. FYI - it is near a school, which could be a noise issue for some. I had no problem with it and you may be able to request staying on the opposite side!

9.7 Eldwin U.
Philippines
August 08, 2015
nice
value for money, comfort, clean
relaxing