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2015
Very good 7.4
Based on 303 reviews

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About Palm Royale Cairns Resort

Description

Palm Royale Cairns Resort is designed to give visitors the real tropical North Queensland lifestyle experience with lush tropical surroundings. There are 150 rooms, each furnished and equipped with up-to-date facilities and an en-suite bathroom. The hotel has two outstanding swimming pools and gardens that can be enjoyed by visitors or viewed from the guestrooms through a private balcony. Breakfast can be savored by the pool from Beaches Café. To ease the guests even more, the hotel can arrange a tour and airport pick-ups and drop-offs upon special request. With so much to offer, Palm Royale Cairns Resort is perfect for tourists and locals alike.
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Features

Internet

  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer
  • shuttle service

Fitness & recreation

  • spa

Swimming & soaking

  • outdoor pool

Land sports

  • garden

For kids

  • pool (kids)

Food & beverage

  • restaurant

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • business center
  • currency exchange

Languages Spoken

  • English
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Policies

Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 21.00AUD
Check-In From: 2:00 PM
Check-Out Until: 10:00AM
Distance from City Center: 6 km
Distance to Airport: 8 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 3
Number of Rooms : 150
Room Voltage: 240 Volts
Time to Airport (Minutes): 15
Year Hotel Built: 1994
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.6
  • Facilities 5.1
  • Location 6.5
  • Room Comfort/Standard 7.7
  • Staff Performance 7.8
  • Value for Money 8.4
  • Food/Dining 6.1

7.2 Eloise B.
Australia
May 29, 2016
Holiday
The motel was clean but definitely needs a renovation, it could look a lot better and pull a lot more customers.

6.8 Doug W.
Australia
April 15, 2016
Holiday
We got eaten by sand fleas around the pool!

2 ryan H.
Singapore
April 14, 2016
Decieving promotional pictures
our worst stay experienced. told us its a pool view but saw nothing but trees and bushes. very bad design of rooms. had to push our luggages a mile before we reached our rooms. poor parking facilities. mostly tourists from china present making a mess at the pool area. very bad experience.

8.4 Leo T.
Australia
April 12, 2016
See comments below
I totally enjoyed my stay but the resort is looking rather tired & just needs a group of painters & trades to go through & do some touch up work as this would make a world of difference & bring the resort back to its former glory. Good luck, l'll be back to stay in September to stay & will check it out then. Kind Regards Leo Tuhega

2.4 aera P.
Australia
April 07, 2016
Please write review honestly.
10 mins from city. It's good But ants a lot & bed's also not good. The cuatomers have to write a review honestly, please. So cheap but just that. Dont expect too much.

8 Fay W.
Australia
March 12, 2016
Its like coming home
the staff, pool, daily room service
Very good as usual this was my 6th visit

8 Fay W.
Australia
March 12, 2016
Its like coming home
the staff, pool, daily room service
Very good as usual this was my 6th visit

8 Fay W.
Australia
March 12, 2016
Its like coming home
the staff, pool, daily room service
Very good as usual this was my 6th visit

3.6 Harley K.
Australia
March 12, 2016
Don't bother
Would never stay again !

8.3 Christine B.
Australia
January 26, 2016
Great value for money.
Room size, pool area and value for money
This was an unexpected delight in my recent business trip to Cairns. The room was a great size and I was thankful for the upgraded room, only wish I'd been able to stay longer. The pool area looked great but it was raining while I was there so I didn't get to enjoy it. You get an hour free wifi but if you want longer you need to go down to reception which is a bit inconvenient, especially as I was trying to work in the evening. The bathroom was big and very clean and the room was lovely. I'd definately stay here again. My only issue was that at breakfast every table was taken and nowhere for me to sit, so I went without. There was a large tourist group in at the same time and it was impossible to get near the breakfast area but other than that it was a great stay.


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