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Palmbeach Resort & Spa

Sitio Malingin, Punta Engano, Mactan, Mactan Island, Cebu, Philippines 6015 (Show on map)

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Area: Mactan Island Number of Rooms: 52
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Recent customer reviews

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Pleasant

6.1

based on
69 reviews

Value for Money
5.4
Location
5.7
Staff Performance
6.9
Hotel Condition/Cleanliness
6.5
Room Comfort/Standard
6.8
Food/Dining
5.3
All reviews (69)
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Paul B. Couples United Kingdom, May 4, 2015
punching above its weight....

sunbed area near the sea...
6
The Palmbeach has very mixed reviews and I fully understand why. For the price especially in The Philippines you expect a little higher quality. The swimming pools although they looked big in the photographs were tiny. On entering the room it reminded me of a bed and breakfast I had stayed in outside Glasgow Scotland in the 1980's with a 1950's drab decor...Hmmm... A room in Puerto Galera not much different and a third of the price. I looked at a room in the nearby Costabella Tropical... Which was all light and had what I suppose one could call the "wow" factor, merely because it was a little brighter.. I have to agree with one review... It is not really a resort hotel... The games room? May I suggest you look inside the nearby Mowenpick hotel and compare the size of snooker tables...the pools...quality of food... facilities. That qualifies for the Premier League sadly Palmbeach is second division. It is fine for groups of young Korean divers keen on the waters of nearby Olango. On the plus side the service was good...breakfast okay...and the area by the sea with its sunbeds was great. I feel the management could brighten up the rooms and put them in the 21st century but I suppose if you're catering for groups of young divers... Why upgrad? Unless of course you want to be in The European Champions League?
Evangelica M. Families with young children Philippines, April 3, 2015
Great

Service, ambiance, relaxing
10
Christina F. Couples Philippines, January 2, 2015
too expensive for what you get

only the location
4.3
Adam D. Families with young children United States of America, December 30, 2014
Horrible Experience

location, staff were friendly
3.7
For a night, in the Philippines, this hotel was vastly overrated. While the staff were friendly, our overall experience was poor. The restaurant was horrendous, like the chef was trying to make the food bad on purpose. I've never experienced such awful food. Our son was bit by mosquitos, in the room, profusely. The hotel then fumigated our floor, without telling us, in the middle of the night. We woke up coughing and unable to breathe. We had to open the windows to let the toxic fumes out, which in turn let more mosquitos in. We checked out five days early and the staff were not helpful or apologetic. It has been a horrible stay, to say the least.
Brian W. Families with young children Australia, December 30, 2014
Last resort

Lobby, parking area,staff
6
This hotel is way overpriced for $90 a night,but most other hotels were fully booked for the new year holiday. The food was so bad that we ate outside or at McD instead. Breakfast was very poor and food in general, we only ordered once. If you don't like walking down 3 flights of stairs to the pool area, then avoid this place. The bed was very hard and gave me a sore back, I inquired about a massage in the hotel and they charge three times the normal rate in Cebu. Staff were friendly and helpful as usual, but this hotel has some issues. Don't expect much and you will be ok. I suggest Be Resort just up the road.
Luzel A. Solo travelers Philippines, September 11, 2014
Front desk heidi

1. Staff - Heidi - front desk / the breakfast crew
6.7
Thanks to Heidi. My stay was great because of her. The rest was very poor. The pool is dirty. Flies floating on the water. Molds are visible on the pool tiles. Toilet room lighting is dim. Room was ok since it has a small terrace. The room was spacious too. Thanks to the help of Heidi. A lot of channels on cable tv. Breakfast was terrible. Poor choice of food. But the breakfast crew was great! :)
Andrew M. Business travelers Australia, August 27, 2014
Fresh paint would be nice !!!

Dive Dive Dive hotel
7.7
Surrounded by several boutique scattering Lapu-lapu, the Palmbeach Resort & Spa is among the cheapest. It is clean, offers affordable prices for rooms - it's not the Shangri La, but its affordable, it serves food and is relatively close to the airport. It's a bed to sleep in and a place to eat in. The staff are friendly and very polite; that's what attracts most visitors to this resort. This hotel is an affordable hotel room for the night if you are diving in the area, catching a plane in the morning or staying for business.
Tom V. Families with older children United Kingdom, August 8, 2014
Disappointing

Location near the airport for accessing Bohol - nothing else...
4.3
Photos are misleading...this is a bit. Only useful for a nights' stay near Cebu Airport, if needed.
Adrian A. Groups Philippines, August 4, 2014
just an average hotel

nice location
6
food could have been prepared better. too pricey, not worth the money.
Damien L. Solo travelers France, June 15, 2014
Good experience

Breakfast, Staff, Ammenities
8
Good experience

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