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Recent customer reviews
Business travelers (4)
September 6, 2013
close to the event i visted, friendly staff,quiet location
I felt it was high price for value. The beach attached is basically a small extension facing sea with some sand. I found the room floor oily. The staff are very friendly, but the location is far from city.
January 21, 2013
within walking distance of transport, great food and easy access to many attractions within cebu - diving from the beach
Great Scuba Diving from Scotty Dive Centre 300 meters down the road
June 13, 2012
Nice hotel but not really "alive"
hotel is located on the same island as the airport. this is very comfortable as you are there very fast. if you take a taxi at the airport (take only the metered ones) make sure that your driver knows where to go (apparantely there are two palm beach resorts in cebu).
hotel staff is very friendly, rooms are big and clean. standard room has no balcony, but a window. aircon in the room.
there were almost no other guests than us. and the few ones that were there, were all koreans. so it was really silent, besides of the cock of the crows the whole night and morning.
breakfast is ok. dinner was not served as the restaurant was closed in the evening.
spa is very good. i had a 1 hour massage which was just perfect!
dive center is ok... guides do not speak english very good. had my own equipment with me (besides bcd and reg --> borderline). dive spot in front of the hotel is very nice.
June 3, 2012
service with a smile is all you'll ever get
we took this hotel for the simple reason that it was the cheapest available when we were scanning for a place to stay. since we're not sure how long we'll be staying we opted for the cheapest. well, the pictures look good in the internet.
we, particularly our local taxi driver, had a hard time finding the hotel. it was hidden in one of those small streets in mandaue city, cebu. it was a bit isolated.
when we finally got in, the staff were courteous enough to greet us with a smile. then we were to our room and when we got near it you can smell the scent of an insecticide. true enough, our room was filled with this odor.
i tried to make an outside local call from the room but was told that this is only allowed if you use the one in the front desk. we tried internet, but the signal was too poor that we were again told to just go to the lobby for a better signal. the food was not that good either. we saw its real rates in one of its print ads lying around the hotel. we found out that if not for agoda, i don't think their price is commensurate with their place. it's twice the agoda's price.
in short, the hotel personnel were really courteous, but the service in general is terrible.