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Palmbeach Resort & Spa

Sitio Malingin, Punta Engano, Mactan, Mactan Island, Cebu, Philippines 6015 (Show on map)

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Palmbeach Resort & Spa Cebu - Restaurant Palmbeach Resort & Spa Cebu - Restaurant Palmbeach Resort & Spa Cebu - Lobby Palmbeach Resort & Spa Cebu - Lobby Palmbeach Resort & Spa Cebu - Restaurant Palmbeach Resort & Spa Cebu - Shops Palmbeach Resort & Spa Cebu - Games Room Palmbeach Resort & Spa Cebu - Lobby Palmbeach Resort & Spa Cebu - Facilities Palmbeach Resort & Spa Cebu - Dive Shop Palmbeach Resort & Spa Cebu - Exterior Palmbeach Resort & Spa Cebu - Facilities
Area: Mactan Island Number of Rooms: 52
Free Wi-Fi

Recent customer reviews

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Good

7.0

from 6 reviews

Value for Money
6.7
Location
6.3
Staff Performance
7.3
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.3
Food/Dining
6.7
Groups (6)
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Adrian A. Groups Philippines, August 4, 2014
just an average hotel

nice location
6
food could have been prepared better. too pricey, not worth the money.
Maria T. Groups Philippines, August 24, 2013
Memorable vacation

Friendly & attentive management and staff, excellent customer service, beautiful hotel
9.3
I booked Palmbeach for my brother who will be celebrating his birthday there, with his fiance. The resort did not have a beachfront, but it had a wonderful infinity pool that has a view of the sea, so it was fine. I wanted my brother's stay to be very memorable for him, so I coordinated with Palmbeach customer service, and in a few minutes, Staff was already emailing me. I gave all specific instructions just by email, as to how exactly i wanted the surprise birthday dinner to be. They told me what else they planned to do, and all I needed to do was deposit the money. I did that and they took care of everything...and they actually did more than what I paid for. They prepared candlelight dinner, flowers on the hallway leading to the table...and they did more...they gave his fiance a bouquet of flowers, and they had a birthday cake which was presented to my brother and his fiance with the staff singing a birthday song with a special birthday. My brother was in tears with joy...and i was very very happy that i was able to give this to him, through the wonderful and able staff of Palmbeach. Totally hassle-free!! I am truly impressed with the kind of customer service Palmbeach's team offered to us. World class indeed! After all these, I got a follow-up email from the hotel, advising me that the dinner went well and that they are very happy to be a part of my brother's birthday surprise. That truly moved me. It is very rare that you get 1st hand report from the hotel. Now I know why Palmbeach's service is world-class, because they are being led by a woman who practices excellent customer service herself. I have been recommending Palmbeach to my friends ever since that day. Thank you Palmbeach staff. I hope to meet you again in my visit to Cebu.
Stephanie T. Groups Philippines, August 11, 2013
bad location. everything is with service charge.

i dont know. nothing.
3
lousy! everything is with service charge, rate is sometimes more than half than what is being purchased.
Joseph G. Groups Philippines, August 4, 2013
Budget Friendly

Clean,Affordable,Quiet
7.3
Its our 2nd time here,Its nice and quiet, easy access to public transpo
Didi H. Groups Indonesia, May 31, 2013
it's wonderful hotel

the swimingpool is good, the staff is helpfull, the location close to the city
6.7
Hideo F. Groups Japan, April 19, 2012
very nice hotel

location, room comfort, view from the room
9.7
this hotel is new and located in the north area in mactan. but it faces the main road. it's easy to catch jeepny or taxi in front of the hotel. the room is big and the bed is comfortable. the view from the room is beautiful with ocean. swimming pools are nice with nice ocean view also. staffs are very kind and helpful.
 

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