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Palmbeach Resort & Spa

Sitio Malingin, Punta Engano, Mactan, Mactan Island, Mactan Island, Philippines 6015 (Show on map)

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Area: Mactan Island Number of Rooms: 52

Recent customer reviews

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Above average

5.3

from 6 reviews

Value for Money
5.0
Location
6.3
Staff Performance
5.7
Hotel Condition/Cleanliness
5.0
Room Comfort/Standard
6.0
Food/Dining
4.0
Families with older children (6)
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Tom V. Families with older children United Kingdom, August 8, 2014
Disappointing

Location near the airport for accessing Bohol - nothing else...
4.3
Photos are misleading...this is a bit. Only useful for a nights' stay near Cebu Airport, if needed.
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Peter M. Families with older children United States of America, April 24, 2014
Just ok.

The staff, view of the ocean and the room location.
7
Just ok. The mattress is very firm... The staff was helpful and curtious. Not thrilled with the fact that we had to pay a bucket of ice. Really?
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Tiina H. Families with older children Finland, October 7, 2012
Ok location, old hotel

nice view from the balcony
4.3
nice view from the balcony and very friendly staff. room was old and worn. in the living room there was millions of the small anz, and those take over to toilet and bedrooms as well. breakfast was not good at all, luckily they did some fried eggs for kids to eat. internet was working only in the main lobby, but even there it wasn't very stable. pool area was nice, but most of the time accomodated by divers. there was diving club, training center and shop in the hotel, so they were practisin in the pool.
Sightseeing/Attractions Tip: beautifull underwater life - go for snorkling or divin!
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Arturo J. Families with older children Philippines, August 7, 2012
Good Canteen Staff + A Very Nice Spa

Scuba School is conducting a class at hotel's pool. A very relaxing and Clean Spa
5.7
Room is big for 2-3people but the cleanliness is not there. You have to share the pool with scuba class. You can't go to the beach area to swim as only small passage way link the hotel to beach. Management is not keen on giving "Late Check-out" as friends were asked to leave max 1pm otherwise , need to pay extension. Our stay were save by good canteen staff + Good Spa.
Sightseeing/Attractions Tip: 5-10mins ride away from Lapu-Lapu shrine.
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Izabella L. Families with older children France, January 21, 2013
Horrible hotel

Grandes chambres
3.3
Pour le prix exorbitant demandé, cet hôtel est catastrophique!!!on nous a donné une ham te certes très grande mais d'une laideur à faire peur, avec une vie sur des barbelés, et les lits sont très inconfortable...quant au petit déjeuner, je n'en ai jamais vu d'aussi dégueulasse! Le café est un jus de chaussette infâme, on voulait reprendre un sachet de thé, ils n'en avaient plus, le beurre était à l'ail et impossible d'en avoir du normal, le jus de fruit était un infâme Tang. Leur fameuse piscine qui semble si belle et grande en photo est en réalité un petit bassin qui donne sur une mer noirâtre et polluée longée d'un mur en ciment....quant au coffre fort, les piles étant à plat, nous n'avons pas pu le rouvrir et ils ont voulu nous facturer l'intervention!!!!!!!! Et pire encore, nous y étions le 20 janvier, jour de la plus grande fête de Cebu, le Sinulog... L'hôtel ne nous a rien dit bien que je leur ai demandé ce que c'était... Résultat, comme l hôtel est complètement excentré nous avons passé une soirée ennuyeuse alors que la fête battait son plein partout!!!!
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Luc R. Families with older children France, December 30, 2012
Hotel correct mais sans plus

Piscine vue mer, personnel très disponible.
7.3
À notre arrivée la chambre n'était pas très propre (cheveux dans la douche) et odeur d'égout très présente. Nous avons obtenu facilement le changement de chambre. Problèmes d'accès wifi dans les chambres. Piscine agréable mais odeur d'égout près de l'accès au niveau du garage. Pas de transfert aéroport gratuit. Dommage. Pas d'accès plage facile.
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