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Excellent 8.1
Based on 5388 reviews

Recent customer comments

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Excellent



based on 5388 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.7
  • Location 8.2
  • Room Comfort/Standard 8.0
  • Service 8.2
  • Value for Money 8.2
  • Food/Dining 7.6

Pia R.
Philippines
September 02, 2015
Nice Hotel and friendly Staff
Great Location, Friendly Staff. Outstanding Facilities.
My partner and I stayed at this hotel for 4N/4D. Since we got this hotel from Secret Deals, meaning very cheap compared to their regular paid rooms, our room is nice but not like you expect for a 4-star hotel but it's ok for us since all the time we are out for tours and exploring Phuket. All the staff are very approachable and friendly. Though on our third day, when we are preparing for our island tour, the water coming out from the faucet is a bit muddy. Luckily we had stocks of mineral water we bought from the nearby family mart. Speaking of stores, etc. This hotel is surrounded by restaurants, family mart, tour travel agencies and pharmacy. And also maybe about 5-minute walk from hotel to the beach. Nice location and nice hotel.

Zhiwei C.
Singapore
August 29, 2015
Nil
Room feeling very comfortable

oranong S.
Thailand
August 28, 2015
Affordable&valuable
Location,nice room worth the price
Everything was exceed my expectation.it come in affordable price in great location. Staff is being helpful. Room is clean and got enough you need for a comfortable stay. Impressive!

siow C.
Malaysia
August 27, 2015
Good hotel
Good location

jim K.
China
August 23, 2015
trip with mom
location food pool
great location, only few blocks from patong beach. food is pretty cheap compare to other hotels and tasty. There is a small bed in the room allowing guest to have break. It is so wet that the floor is literally covered by water.considering its price,it is a good one.

Edward G.
United Kingdom
August 23, 2015
Happy-ish stay
The breakfast, pool, and location were good.
Our stay was reasonably good. However, the WiFi didn't work all week. We were also charged for two bottles of mineral water the day after we arrived, but the complimentary water hadn't been delivered from our check in. It cost us 80bht. I felt that was unfair. The hotel staff are warm and friendly. The hotel is clean and the pool is a good size.

Felix N.
Indonesia
August 22, 2015
Positive Experience!
Breakfast, Location, Comfortable Room
1. Good Breakfast : taste good, vary everyday. 2. Great Location : easy to get food, minimarket, travel service, etc. 3. Comfortable room : clean, nice.

Lai T.
China
August 20, 2015
Spacious for two teen boys
Big rooms, new air-con, convienance for going to beach and shops
Comfortable and spacious for the whole family. Convienance for going to Patong beach, shopping in Robinson and BigC. A good massage shop just next to the hotel. Good seafood nearby.

Cecilia L.
Malaysia
August 20, 2015
Convenience & quiet right at the heart of Patong!
Staff service is excellent
We were so happy about everything

yan Y.
China
August 16, 2015
Front desk staff with lackluster work altitude
location ,swimming pool
A hotel with good location and a clean pool. Room is clean and comfortable. However front desk staff lack a working altitude to help if request. Was greatly disappointed with their business as usual working altitude. The Morning that I checked out, it was raining heavily, when the bus that was supposed to pick us up, was stuck in the flood on main road and is unable to drive in, the front desk staff advised us to walk to the main road. This pissed me off. and when I make a very determine stand and raised my voice, this buck them to make an effort to use the hotel van to bring us to the main road. This will be my 1st and last stay in this place.. If this is the work altitude, should there be an emergency, will help be rendered ?