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Excellent 8.1
Based on 5366 reviews

Recent customer comments

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Excellent



based on 5366 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.7
  • Location 8.2
  • Room Comfort/Standard 8.0
  • Service 8.2
  • Value for Money 8.2
  • Food/Dining 7.6

5.3 Wong F.
Hong Kong
July 25, 2015
Lazy Staff, rude and unpolite.
Palmyra Patong Resort
The staffs are lazy, wait for long time but no bodies sent the lungages to the room. A cockroach died outside our villa, but nobody cleaned up till next morning. The staffs in the front desk always play mobiles or looking the mirror. The staff in resturant only send the egg to the table of western tourists. The staff was rude after I checked out . I forgot to clean up the wardrode, and left some clothes,when I go back to the hotel to get it, the staff asked me to paid THB 80 immediately, she said I drank the water from the mini bar, but they hadn't checked it ehen I checked out. That's not the problem, but I think she can help me to get the clothes first, rather than ask me the pay for the mini bar.

9.3 Marimuthu M.
Malaysia
July 24, 2015
value for money
excellent breakfast. rooms are clean. walking distance to beach.
Very pleasant

7.7 yuanzhengwu W.
China
July 16, 2015
good.
cleaness. swimming pool, location
breakfast need to improve. in the bath room, the floor is always wet because the water can not go

7.3 Michelle B.
Australia
July 14, 2015
Great location
Location, Price and very quiet
We had a good stay. We stayed in the 2 bedroom Villa which was great and very spacious however a little old. I would suggest the 2 Bedroom Villa's are older than the other part of the Hotel. I would recommend you replace the lounge as it was very uncomfortable to relax on. A modular lounge set up would be better. Pool was excellent, Breakfast was pretty good. Staff were lovely. I would stay here again.

9.3 i L.
Malaysia
July 13, 2015
Very nice and comfortable
Nice environment

4 Tania Y.
Australia
July 08, 2015
Overrated - Villas in need of refurbishment
Proximity Location Area
Photographs extemely misleading - Villas were very worn and showers in need of attention. The aircondioners where loud and the breakfast was only satisfactory. The pool area was cluttered and the cost for the two night stay was unwarranted. Aparantly there is a newly refurbished section which I would recommend for travellers. Especially for couples who would like to explore Patong as its location is great.

6.7 Emily L.
Singapore
July 06, 2015
Disappointing
Location and helpful staff
Was highly recommended by a friend however was disappointed with breakfast, size of pool, atmosphere, wasnt worth the premium,

8 Andy P.
China
June 30, 2015
Good
Cleanness

6.7 Annah G.
Singapore
June 18, 2015
Nice hotel with excellent location
location. clean. friendly staff
Loved it

8.7 Apoorva B.
India
June 17, 2015
Good stay
The pool (we had a pool access room)
We stayed for only a day. Got the pool access room at a discounted price. Since it was a corner room, we didn't have much noise from the pool or even the corridor. The place is tucked in, but very close to the patong beach, and it's very easy to find good places to eat around. Since it was raining, we decided to eat in at night. However, on calling room service, they did not have all items available (which had been mentioned on the room service menu), but maybe it was because we called at 9:30 pm (the time for the last order). Had a quick breakfast the next morning, as we had to catch a flight- the breakfast spread was okay, not a huge spread. Both the receptionist and the porter were well-trained and courteous. Staff seemed genuinely hospitable. We wish we could have stayed longer, as the room was lovely and the pool side view grew on us.