arrow-up-icon Get points on your miles program!
Back to hotel info

Excellent 8.1
Based on 5362 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 5362 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.7
  • Location 8.2
  • Room Comfort/Standard 8.0
  • Service 8.2
  • Value for Money 8.2
  • Food/Dining 7.6

8 Xu C.
China
April 11, 2012
a little far away from the beach
convenience
i booked the pool access room. nice and clean. but a little noisy in the morning. to the shopping mall and the beach need you 10min walk. but many resturants and massages around the hotel.

8 Jing M.
China
April 11, 2012
nice hotel with bad travel agency in the lobby
big bed
80% satisfactory. but when asking about travel info, they are not of help.

8.7 SALAHELDIN E.
Egypt
April 10, 2012
Nice in every thing
Locaton,design,staff,all were good
i really like this hotel,it was nice experience,nothing was bad,i like my room which was always clean with a very nice view of the swimming pool,breakfast was not suitable for muslims,but i enjoy staying on the resturant even though the food options was not sufficient.

10 Richard B.
Australia
April 10, 2012
This place is great !!!
Staff are great, room was great ... Patong Beach is the place to be !!
Everything about this hotel and the stay was fantastic. Only fault and we spent a lot of time to decide what it was would have been the tour desk. But we already knew what we wanted to do so it wasnt a problem. Booking system working, room was great !!

8.7 LAW L.
Malaysia
April 10, 2012
Lovely hotel with a great service
Delicious breakfast
the services od hotel was great. receptionist always give us a big smile. fresh juice was served upon arrival. and my little baby like it very much.. and they gave us another 2 more glasses extra which made us warm. the breakfast was great. overall it was worthy it. but the location is a bit far from the beach and shopping.

7 Cecilia C.
Singapore
April 09, 2012
Great service
Great service from staffs
service from staffs is good. room is big and nice. one major issue was that the temperature of the air-conditioner does not adjust accordingly to the desired temperature; either on or off it. even at 30 degrees celsius the room is freezing cold. breakfast is average. pool is small and crowded in the day.

7.7 Samir K.
India
April 08, 2012
Nice hotel for a comfortable stay with family with
Connectivity, child care
Our stay was comfortable. We liked the kids play area where our kids played for couple of hours in the supervision while both of us went out for spa and shopping. The hotel lacked the fine services but the location is great / very near to shopping malls, train station and eating places.

9.3 Stuart B.
United Kingdom
April 07, 2012
Perfect start to an asian trip
Nice rooms in a perfect location
Used this hotel as a base for a couple of nights, room was large,comfortable and well decorated. nice pool and close to everything, not sure what more you could want for the money

6.3 Cheng L.
Portugal
April 06, 2012
not in a very good location
good price
distance between joycelyon mall and the hotel, about 15mins walk; 7-11 and family mart is beside the hotel, the hotel is fairly good, i mean service and the facilities; the pool is small, i can say that it is a small resort with fully equipped, but i remember that it has no toothbrush. not easy to find if by taxi.good luck.

8.7 CHEUNG S.
Hong Kong
April 06, 2012
Good location and fair price
Close to big shopping mall, very convenient to beach
the hotel has ungraded my room to pool access suite. there was very big and tidy. my family liked it very much. but there was so much mosquito, we must bring anti-mosquito things for children.