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Excellent 8.1
Based on 5362 reviews

Recent customer comments

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Excellent



based on 5362 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.7
  • Location 8.2
  • Room Comfort/Standard 8.0
  • Staff Performance 8.2
  • Value for Money 8.2
  • Food/Dining 7.6

7 chuan O.
Malaysia
December 29, 2011
Quiet environment but located in the City
Great location, service
The location is good as easy access to the town and walk aroung 10 mins will reach "Junceylon". Queit environment with helpful staff. But need to improve for the restaurant to provide a wide range of foods.

8.3 Michelle P.
Philippines
December 28, 2011
Great Location
Near the fun and shopping centers but far from the noisy streets..
Room: in good condition, newly built I guess. Location: near the famous Bangla Road, and Jungceylon Massage: there's a massage spa just near the hotel which also accepts room service! All in all, we have a very pleasant stay at Palmyra. Would gladly recommend this hotel.

8.7 Jane H.
United Kingdom
December 27, 2011
Good hotel, shame about the building work
Nice, clean rooms with an excellent baby cot
My family and myself stayed here for 2 nights and overall were really pleased with the hotel. We had one superior twin and one superior double and for the price we paid (very little) the rooms were great. Spotlessly clean and the cot we had in our room was lovely (compared to many we've had in the last few months!) Breakfast was included and we all really enjoyed it. Good selection of hot buffet style. Eggs were cooked to order any way you wanted them and there was toast, croissants, fresh fruit, cereals, salad etc.etc. and the serving staff were really helpful and friendly. We also ate from the restaurant one evening which was good. The thai food here is really 'dumbed down' for western palates so if you wanted authentic thai perhaps would be better to try elsewhere (I can't suggest anywhere as it was very difficult to find anywhere here that did it!) A couple of negatives. Firstly, the reception staff could have been more friendly, I don't think I saw any of them smile at check in or check out, its a really easy thing to do, costs nothing and goes a very long way. Secondly, the building work right next to the hotel. On the first day whilst my daughter was sleeping I sat on the balcony trying to relax for 30 mins...no such luck, banging and drilling coming from the construction site next door, it was only a stones throw from my room so was incredibly loud. Fortunately the next day they seemed to be working on a different part of the building so we didn't hear anything which was a relief! Perhaps this was why we got the room so cheap but to be honest if I'd have known about this prior to booking I wouldn't have booked - I think we should have been advised. If I liked Patong and intended going back I would probably use this hotel again (as long as the building next door was finished). Unfortunately Patong is way to sleazy for my liking so I don't intend on returning again.

8.3 Yew S.
Malaysia
December 27, 2011
Great Hotel in a convenient location
Modern with a great pool view with good gym facilities
i have a family of four with my youngest daughter only 10. i normally add a bed for my son of 16 and my daughter sleep with us in the king sized bed but the hotel disallow 4 person in the room.

7.7 joe P.
Malaysia
December 27, 2011
Nice Environment
Clean and Spacious Room
hotel room is still spacious though with extra bed added-on for my kids room. overall our experienced was great in term of location, room cleaniness, breakfast provided during our stay. the only setback was during checking-out, where a front desk staff (ms noo) was very rude while i was waiting for her to check on my airport transfer service. will definite recommend this hotel to my friends.

9.7 Zheng Y.
China
December 27, 2011
Nice staffs and Great Breakfast
good location, great breakfast, nice staffs
generally i will recommend this hotel to travelers who will stay in patong. located north in the main street in patong, this hotel enjoys the relatively quiet and clean neighborhood. walking about 10 minutes can reach junchelon shopping mall. the staffs in the reception are really nice and friendly. we booked a deluxe room, which is clean. be sure to bring the mosquito relief since occasionally the little pests may disturb you.

7.3 William B.
United States
December 27, 2011
Great hotel, walking didtance to the beach
close to restaurants and the beach. Pool was nice, although the water was a bit chilly (mid December)
breakfast at the hotel was ok, but always crowded.

7.7 Jassim M.
Bahrain
December 27, 2011
Wow Vacation
Pool
Quite hotel with very beautiful breakfast allots of verity fruit and very fresh fried egg I really love it even I sleep early morning !! I wake up just to have my five pieces fried egg. Superior room I can’t describe how wide and new fresh ambiance with balcony looking to the pool, look like you want wash your face not in the toilet but in the pool jumping from your bed

9 Jassim M.
Bahrain
December 27, 2011
Wow vacation
Room
Quite hotel with very beautiful breakfast allots of verity fruit and very fresh fried egg I really love it even I sleep early morning !! I wake up just to have my five pieces fried egg. Superior room I can’t describe how wide and new fresh ambiance with balcony looking to the pool, look like you want wash your face not in the toilet but iceut in the pool jumping from your bed

6.7 Liew K.
Singapore
December 26, 2011
Great hotel
Peaceful and quiet hotel. Hotel staffs are polite.
When we first arrived at the hotel, it was peaceful and relaxing. It is a small resort and has a small gym and a swimming pool. The rooms are big and spacious for a couple. Our rooms are facing the swimming pool and dining area and has good view of the overall hotel. The only one thing that we dislike is that there are many Mosquitos around the hotel such as breakfast area and inside the room. Room service provided was excellent. It takes less than 20 mins for our order. Housekeeping was punctual.