arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.1
Based on 5362 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 5362 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.7
  • Location 8.2
  • Room Comfort/Standard 8.0
  • Staff Performance 8.2
  • Value for Money 8.2
  • Food/Dining 7.6

8 Teo H.
Singapore
December 11, 2011
Spacious room and superior deco
Free wifi,great location and friendly service
early check-in for 1 room, the receptionist are rather friendly and accommodating. most of the staff are very friendly and courteous which gave me the touch of native thai. the rooms are new and well maintained. the breakfast are almost the same everyday but good enough. the short path that lead to the hotel serve as a buffer from the main road. overall, i love this hotel.

7.7 KAH L.
Malaysia
December 11, 2011
A comfortable stay at Palmyra Patong Resort
Strategic location, easy access to food stores
my stay at palmyra patong resort was an enjoyable one. firstly, the rooms are very clean and well equipped, for example, a day bed is provided in the room. the spacious bathroom is equipped with a shower section, and a separate bathtub. the resort services are very good, making guest feel right at home. also, the resort is located at a strategic location. it is only 10 minute walk from the resort to the main road where shops and eateries can be found. the beach is about another 10 minute walk from there.

8 CHARLIE C.
Philippines
December 09, 2011
Love it.. :)
Smile and greetings
It was a very memorable stay in Palmyra Patong Hotel. From check in they greet us with a warm welcoming smile. They told us the superior room we avail is not available so they gave us free upgrade to pool access room. The room is perfect for us. clean,huge,neat. Good pool bar. Very helpful staff.

8 Ewa R.
Poland
December 09, 2011
great place to rest after a busy nightlife
good location
rooms big enough, very helpful staff, nice food avery day, great location: good place to rest - hotel is not at the noisy busy street, within a very short walk to the beach, nightlife attractions not far away.

8 Dawn P.
United Kingdom
December 08, 2011
Good location
Clean
The hotel was ideally located at the quieter end of the resort area. It was spacious and very clean. Whilst it lacked the luxurious 4* atmosphere,the price was very reasonable. Another positive was that the hotel was located a few minutes walk to the beach.

7.7 Gerardo M.
Mexico
December 08, 2011
Nice room but service expectations
good location and good facilities
the staff was not helpful at all. the facilities were good, but the prices of drinks were above other hotels in phuket. overall the experience was neutral.

3.7 KENNY L.
Singapore
December 08, 2011
Not service oriented .. could have been much bette
location
We stayed there from 2 to 5 dec and i am going to list down all the events below which justify the 1 star. Cons. - The hotel transport is supposed to pick us up at the airport to the hotel. We waited for 30 minutes and the transport did not turn up. We called the hotel and guess what.. they told us that the driver had an accident and so could not be there. That i can understand but they should have at least give us a call to inform us.They did not do so and apologise half heartedly when we told them off. - It is really small and beside a construction site which can be quite noisy when the drilling takes place. - When we check in to our room, we could not find any toothpaste and toothbrush so we called the frontdesk, The rececptionist just coldly said, "Go to the supermart and buy it. Our hotel do not provide toothpaste and toothbrush." So we have to go and buy it ourself. - The bed and pillow was too hard and we did not sleep well for 3 nights. - We called the frontdesk for morning call at 6am but they did not wake us up at all. When i check with the receptionist, they just "system down we are sorry". - On an occassion when we wanted a towel from the room service as we accidentally dirty it. We were told that the room service ladies have went back already and they could not send a new one to us until next morning 8am. It was 10pm at night and this make me wonder even if the room service ladies went home, there should be someone to cover their duty right ? - What more can i say it only a short 3 days stay and they really did not deliver. The good points: -  The lady who help us book out day tours is friendly and able to make recommendations and confirm our bookings without hiccups. The tours were great too. - location wise is good as it is only 10 mins walk from the patong beach. That is our experience there. Make a wise choice...

6.3 Daniel A.
Australia
December 07, 2011
Small hotel, nice and quiet
Big size bed and shower
Great overall stay, a bit of a language barrier, average breakfast did not change over the time we stayed there.

8.3 Saeko N.
Japan
December 07, 2011
Staff was kind, and room was very clean.
Good cost performance!
When we arrived a staff gave us welcome drinks at front, and location is good.It's easy to acess patong beach.

8 Stephen C.
United States
December 06, 2011
Great Location but nothing awe-inspiring
Location-a bit off the main road so the noise is subdued, but the hotel is also within walking distance to everything, which is a great plus!
palmyra patong is hardly a resort...it's just a hotel. it has a nice pool and the breakfast is okay, nothing spectacular. my wife and i stayed in a superior room in the new wing, which i believe is far better than the rooms in the older wing. the beds are still quite hard, which is unfortunate. they must have spent some money on the rooms, but they seemed to have foregone the fact that most of their guests (at least i would assume) are looking for a nice night's sleep. i slept very little hear, which is unusual for myself. other than the beds the rooms are nicely decorated and the elevator/lift up to the third floor was quite fast and convenient seeing how we were travelling with lots of luggage. the location of palmyra is probably the best thing this hotel has going for them. it's about 100 meters off the main road, which means quiet, peaceful nights without all of the noise from the main road. it's also within walking distance to everything, which is what i wanted since my wife is pregnant and we did not know how she would be feeling when i booked this hotel from agoda. the hotel is about a 10 minute walk to bangla rd. and the shopping mall...very nice. definitely book this hotel because of the location, but make sure you are not paying a premium room rate for it. i find the price we paid for our room (with a promotion) was still too high. the staff hardly greet you when they see you, but if you ask them for something they do respond. all in all, decent place, strictly a 3 star hotel, not a resort.