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Excellent 8.1
Based on 5362 reviews

Recent customer comments

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Excellent



based on 5362 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.7
  • Location 8.2
  • Room Comfort/Standard 8.0
  • Service 8.2
  • Value for Money 8.2
  • Food/Dining 7.6

8.3 Harish S.
India
June 23, 2011
walking distance to beach and nightlife.
large rooms, basic amenities
hotel allocated one key for four adults stay which caused much inconvenience. limited buffet but with variations. no room service...room fridge didn't have ice trays.we were told at the reception that the water is free but turned out it was cap of two bottles per day only and that too of a specific brand. the net was free and amazing connectivity. the location of the hotel is really good. 5 mins to the beach and 10mins to the main night life area and jungceylon. it was surrounded by alot of eating joints and massage parlours and some nice but over-priced shops. the hotel has large rooms and the villas are duplex with proper provisions for eating in.

9.3 TREVOR S.
Australia
June 23, 2011
Great Location close to nightlife + shopping !
Great Pool , Helpful Tour Desk , Top Breakfast.
great location , walking distance to the beach , shopping + nightlife. comfortable spacious rooms with good aircon . higher rooms are the best = less noise. really enjoyed the breakfasts with freshly cooked ommelettes each morning with many choices for all ! try many of the local restaurants nearby....some fantastic , cheap local food on offer !

6 Ronald C.
Canada
June 23, 2011
Great Room but Sketchy Serice
Room facilities were excellent, near the beach, free breakfast, villas were spacious and had more room than we could use.
The hotel was great and for our trip, we had planned for one night in Palmyra and then check out one night to head out for Ko Phi Phi, the hotel was kind enough to let us leave our luggage there for one night. Upon our return however, we found out that they were asking to charge us an extra (roughly $13 CDN) because of a missing towel. This was ridiculous considering we didn't have to steal their towels and we kept our luggage with them in any case. We offered a search through our luggage to prove that we didn't have their "missing" towel. We had no choice but to pay the extra fee which was definitely not satisfactory. One the second night, we had a different villa and we found that the room door would lock on its own after being closed which caused a HUGE problem considering we had put all our stuff in the room. We had to wait over an hour before servicemen would come to fix the room door problem. . Overall the villas and the location is good, but the service is terrible.

9 Tiffany L.
Singapore
June 23, 2011
Cosy & out of bustling area
Cosy & convenient
My friends & I, total of 5 persons including myself, stayed in a family villa. The villa had 2 bedrooms (each with its own toilet), kitchen, living room & a common toilet. When we reached the resort, friendly staff greeted us & welcome drink was served. The resort was situated outside the bustling area, which I personally like it as you can have some peace & quiet time. The resort was merely 10 min walk to the famous Patong Beach & shopping mall, Jungceylon. At the junction, you could find this massage parlour for a good massage after a tiring day. My local friend recommended this. It was a cosy resort with a pool & gym facilities. The dining area was just beside the pool so you can have your breakfast by the poolside. The breakfast starts as early at 6.30am. There was limited variety but at least different food was prepared everyday. The basic food you can find would be bread, cereal & egg (cook in different style as you requested).

5.3 Duncan S.
Australia
June 22, 2011
Older syle, large rooms.
Not too much.
Rooms with water access looked quite nice but the older style family villas were too big and too noisy, although it was nice to have aroom on our own for once I couldn,t recommend it, the pool bar was loud. Breakfast was very cold and average.

7.3 CHOON W.
Malaysia
June 21, 2011
Nice Hotel to Stay
Clean and Spacious Room
very convenient to access any places, free wifi in hotel room(provided id and password), clean and tidy plus spacious room, breakfast is alright. i am happy with the price because i received more than what i paid. one thing is the staff need to smiles always.

8.3 YAMUNA J.
Singapore
June 21, 2011
lovely place
hotel premises and rooms well kept very clean n looks new
my family and myself enjoyed our stay at the hotel. The staff at the reception and at the hotel restaurant were very helpful n courteous. the only thing I would like to highlight is the insects flying at the eating area maybe the hotel could look into this matter thanks

6.7 Jesper F.
Denmark
June 21, 2011
Good facilities but a bit far from beach
good price
Nice pool and nice rooms. A bit far from beach. 5-10 minute walk.

8 Ko S.
Hong Kong
June 20, 2011
Good location and very nice room
bathroom, pool, bed, balcony
very good deal for this hotel. highly recommended.

6 Tse W.
Hong Kong
June 20, 2011
Small but nice hotel
Good location and good price
just stay one night but their room design is very attractive. swimming pool is small but enough. very good location and just 10 minutes by walk can reach the biggest shopping mall. quiet environment as it is far from the main road. but the breakfast is not so good at all.