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Excellent 8.1
Based on 5405 reviews

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Excellent



based on 5405 reviews
  • Cleanliness 8.3
  • Facilities 7.6
  • Location 8.2
  • Room Comfort/Standard 8.0
  • Service 8.2
  • Value for money 8.2
  • Food/Dining 7.6
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Vena L. from Singapore
Groups
Stayed 2 nights in July 2014
Love it!
Friendly staff, comfy room and affordable!
My friends and I booked 2 Deluxe rooms by the pool, we love the rooms! It is clean and pretty! There is balcony with 2 wooden chairs; and a small sofa chair right in front of the window inside the room. The room is big enough for 2 to 3 people. The television channels do not have so many choices to choose from but I don't think you will really need the television. The toilet is clean with a big shower head and a separate bathtub, together with the toilet bowl. However, the toilet door is difficult to close/ open and there's no door lock to it. The bed and pillows are kind of dirty so, we have to request to change it. The swimming pool is pretty and clean. The breakfast is nice and good. We recommended the breakfast if you want to head out early as the restaurants outside do not open so early. You may have difficulties in finding places to eat in the early morning unless you don't mind buying food from 7-11 or Family Mart. The staff are friendly and nice. They greeted everyone with smile. They are kind enough to answer any questions you have at the Lobby. They provided transports to anywhere and any entertainment services you want to see/ go. However, their room service can be improved as they take quite some time to get back to us. Like the changing of the bed and pillows, they took around 30 minutes to get back to us. Overall, everything is up to standard and we will most probably head back to the same place when we come back to Phuket. It took around 45 minutes for us to reach from airport but it is near to the Patong Beach, around 15 minutes walk. There is shopping mall and there are many shops around the resort as well. There are many pubs and clubs around too. So, it is highly recommended to everyone.
Reviewed July 21, 2014

glen L. from Australia
Couples
Stayed 7 nights in July 2014
Good value for money resort
Front desk staff, pool, room
Very relaxing
Reviewed July 18, 2014

liang Y. from Singapore
Groups
Stayed one night in July 2014
very clean and quiet in such noisy area,value
location rm size and design
a very good hotel ,value for money and well location,just a mins to beach and few mins to shopping mall
Reviewed July 18, 2014

Amos C. from Malaysia
Couples
Stayed 2 nights in July 2014
Worth to stay
Great breakfast, Clean room and friendly staff that willing to help
I will go there again for pool access deluxe, perfect place to relax
Reviewed July 17, 2014

Hendra M. from Indonesia
Families with older children
Stayed 2 nights in July 2014
Nice Hotel
Free Room Upgrade
Pleasant stay, we have a wonderful holiday in Phuket
Reviewed July 14, 2014

Jacqueline S. from Australia
Families with older children
Stayed 5 nights in July 2014
Friendly staff, wifi was slow, room very clean.
Friendly staff, clean room, nice pool area
Reviewed July 13, 2014

Tan H. from Malaysia
Couples
Stayed 3 nights in July 2014
good
breakfast, location, friendly staff
Reviewed July 12, 2014

Irene C. from Australia
Solo travelers
Stayed 10 nights in June 2014
Very friendly and clean
Value for money, good staff, good location
Very positive, I would recommend it
Reviewed July 11, 2014

Pauline W. from Australia
Families with older children
Stayed 7 nights in July 2014
Very relaxing, Always clean.
Location, pool,cleanliness
Had a great time. Great value for money.
Reviewed July 10, 2014

Debra E. from Australia
Families with older children
Stayed 7 nights in July 2014
Good value for families
Close to shopping, eateries, massage
Good experience overall for our family. Good priced meals no dearer than out in the streets. Close to shopping, massage everything we needed. 15 minute stroll to Jungceylon and 10 to the beach.
Reviewed July 09, 2014